I used Fidler &Pepper to remortgage my property. Everything was straightforward and easy to action. Messages were actioned promptly and I experienced no issues at all. Big thanks to Gabrielle, An... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
By far the most relaxed conveyancing experience - and I've done a few! Emma Scollick and Georgie Guest handled my remortgage and everything happened like clockwork. Their online file progression syste... See more
Company replied
Fidler & Pepper acted for us during our remortgage and we couldn't have been happier with the service. We only had a short time to get everything completed and they met the deadline. Our case was hand... See more
Company replied
We completed our remortgage through F&P revently. They made what is usually a stressful experience, a very calm and easy process. Marissa Huffen & Leah Bull were both great with all forms of communica... See more
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Company details
Written by the company
Fidler & Pepper Lawyers are an innovative, tech-savvy, award-winning law firm specialising in Conveyancing & Private Client law. We can help you if you're buying or selling a house or if you want to get your affairs in order and need Wills, probate, trusts, powers of attorney and much more! Fidler & Pepper offer sensible legal advice in plain English from human beings and we put the client at the centre of everything we do.
Contact info
Low Street 1, NG17 1DH, Nottinghamshire, United Kingdom
- 01623 45 11 11
- reviews@fidler.co.uk
- fidler.co.uk
4.8
Excellent
7K reviews
Replied to 98% of negative reviews
Typically replies within 1 week
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This company did everything required
This company did everything required with no fuss. Couldn’t ask for a smoother remortgaging experience.
30 March 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Sam.
We’re delighted to hear that your remortgaging experience was smooth and straightforward, and that everything was handled efficiently with no fuss.
We really appreciate your feedback.
Best wishes,
Fidler & Pepper Lawyers
Incredibly dissatisfied
Incredibly dissatisfied, I am at the stage ready to complete and the incompetent team haven’t bothered to validate source of funds until now.
They have had all the information required since February, all searches and enquires are dealt with. I handed more information over 10 days and only today they have emailed me asking me for the same information the thanked me for 10 days ago.
Incredible slow with minimal communications and updates, and now there error of not checking the source of funds is holding up the whole chain, whilst they ask me to send proof of winnings I won online over 12 months ago that are not related to the sale or deposit of the house.
Wouldn’t recommend.
23 April 2026
Unprompted review
Reply from Fidler & Pepper
We’re really sorry to read about your experience and understand how frustrating delays at such a crucial stage can be, especially when communication hasn’t met expectations.
We would like to investigate this matter thoroughly for you. Could you please email your case reference details to reviews@fidler.co.uk our senior management team and directors will review your comments in full and respond to you directly as soon as possible.
Fidler & Pepper Lawyers
Reply from Fidler & Pepper
Thank you for your kind review, Eamonn.
We’re pleased to hear that you found the service responsive and professional.
We really appreciate your feedback.
Best wishes,
Fidler & Pepper Lawyers
Best team.
It was a pleasure to work with them, for me it was all process very quick, they help me with all questions, and it was very easy to access them. Thank you for your help.
11 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Todor.
We’re delighted to hear that you found the process quick and easy, and that the team were accessible and helpful in answering your questions throughout.
We really appreciate your feedback.
Kind regards,
Fidler & Pepper
Poor client service
I found that they were very slow and took a long time to respond to queries. When they did answer it was generic replies rather than personalised to my circumstances. Would not recommend.
22 April 2026
Unprompted review
Reply from Fidler & Pepper
We’re sorry to hear that your experience did not meet expectations. We understand how important timely and clear communication is, and we regret that our responses felt slow and not tailored to your individual circumstances.
This is not the level of service we aim to provide, and your feedback is important in helping us improve.
We would like the opportunity to look into this further for you. Please could you email your case reference details to reviews@fidler.co.uk our senior management team and directors will review your comments in full and respond to you directly.
Fidler & Pepper Lawyers
Astonishingly good service from…
Astonishingly good service from Felicity Shaw and Melanie Lawson. I had to remortgage my buy-to-let and was really struggling and expecting the worst, but there were no glitches, no delays and everything ran absolutely like clockwork. Never had that before. Brilliant work, thank you!
21 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review.
We’re delighted to hear that Felicity Shaw and Melanie Lawson provided such an outstanding service and were able to make your remortgage process run so smoothly. It’s especially pleasing to know that everything progressed without delays and exceeded your expectations.
We truly appreciate your kind words.
With appreciation,
Fidler & Pepper Lawyers
Remortgage
I recently use this firm for my remortgage service.
Mellisa Law, she was so competent and helpful, that words can’t express my appreciation.
She was responding and solving the issue with great clarity.
She speeded up my process and completed the business within the said time frame.
Thanks Mellisa Law, GOOD LUCK
17 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Zakir.
We’re delighted to hear that Melissa Law provided such competent and helpful support throughout your remortgage. It’s great to know her clear communication and efficiency helped ensure everything was completed smoothly and within the expected timeframe.
Your kind words will mean a great deal to her.
We truly appreciate your feedback.
With best wishes,
Fidler & Pepper Lawyers
Wish I could give more than 5*
Wish I could give more than 5* because Dawn deserves way more than that. I’ve never known someone to go above and beyond the way she does. Nothing was too much hassle, I never needed to chase or ask for anything as she was always 10 steps ahead. Honestly couldn’t recommend Dawn enough. Thank you for making our experience so easy and stress free!
10 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Georgina.
We’re absolutely delighted to hear such high praise for Dawn. It’s fantastic to know she went above and beyond, staying ahead throughout and making your experience smooth and stress-free. Your kind words will mean a great deal to her.
We truly appreciate your recommendation.
With our thanks,
Fidler & Pepper Lawyers
Dawn
We had dawn as our solicitor and she was absolutely amazing. The house took a little longer than we expected but dawn was on the ball the whole time chasing the sellers solicitors and generally making our experience very easy and hassle free. Would definitely recommend and if we ever need a solicitor in future dawn will be the first person we call!
10 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Corey.
We’re delighted to hear that Dawn provided such amazing support throughout your house purchase. It’s great to know she remained proactive and kept everything moving, helping to make the experience as smooth and hassle-free as possible despite the delays.
We truly appreciate your recommendation and are pleased to hear you would choose to work with Dawn again in the future.
Best regards,
Fidler & Pepper Lawyers
Gabrielle and Melanie did a brilliant…
Gabrielle and Melanie did a brilliant job of handling my remortgage, postponed whilst required then picked back up very efficiently. Would recommend.
1 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Joe.
We’re delighted to hear that Gabrielle and Melanie handled your remortgage so efficiently, particularly in managing the pause and resuming the process smoothly when required. It’s great to know you had a positive experience.
We really appreciate your recommendation.
Kind regards,
Fidler & Pepper Lawyers
Mrs.Gabrielle Anthony and Melanie Lawson.
Mrs. Gabrielle Anthony and Mrs. Melanie Lawson did a great job. thanks
1 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Duminda.
We’re delighted to hear that Gabrielle Anthony and Melanie Lawson did such a great job for you. They will be very pleased to know their efforts made a positive difference.
We really appreciate your feedback.
With appreciation,
Fidler & Pepper Lawyers
Very smooth and quick remortgage…
Very smooth and quick remortgage handled by Felicity Shaw and Melanie Lawson. Everything was done and we were updated regularly. What made this different was they outlined sequence of events which helped us understand what to expect
1 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Kamran.
We’re delighted to hear that your remortgage was handled smoothly and efficiently by Felicity Shaw and Melanie Lawson. It’s great to know that their regular updates and clear outline of the process helped you understand what to expect at each stage.
We really appreciate your feedback.
Kind regards,
Fidler & Pepper Lawyers
Review for Fidler & Pepper
Review for Fidler & Pepper
Fidler & Pepper were introduced to me during a very complex remortgaging process with a new lender. The legal team — Dawn Cardy, Felicia Shaw and Melanie — were exceptionally professional and supportive throughout what was a very stressful journey. They handled my remortgage case and the Land Registry work, along with the complex legal process involved.
I received detailed weekly legal updates and was kept fully informed about the next stages, including deed of postponement matters. It was a challenging journey, but F&P made it as stress-free as possible. They supported and guided me all the way.
I would highly recommend Fidler & Pepper to assist you with remortgaging and to support with any conveyancing issues that might arise to make it happen. Thank you Dawn, Felicity and Melanie Thank you for all your hard work. The team went above and beyond, and I truly appreciate everything you’ve done!
GR
20 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your detailed and thoughtful review.
We’re delighted to hear that Dawn Cardy, Felicity Shaw and Melanie provided such professional and supportive guidance throughout what sounds like a complex remortgaging process. It’s great to know that their clear communication, regular updates and dedication helped make a challenging journey as smooth and stress-free as possible.
We truly appreciate your recommendation and your kind words about the team going above and beyond.
With sincere thanks,
Fidler & Pepper Lawyers
Very efficient
My case was handled by Chloe Foley and Marie Hickling. They were very efficient and my mortgage application was completed quickly.
2 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Zoe.
We’re delighted to hear that Chloe Foley and Marie Hickling handled your case so efficiently and that your mortgage application was completed quickly. It’s great to know you had a smooth experience.
We really appreciate your feedback.
Kind regards,
Fidler & Pepper Lawyers
Stress free
Recently remortgaged and Fidler and Pepper looked after all the legal bits. Super efficient, kept up to date and absolutely no stress at all. Thank you to Felicity Shaw and Melanie Lawson
1 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Matthew.
We’re delighted to hear your remortgage was handled so efficiently and that the process was completely stress free for you. Felicity Shaw and Melanie Lawson will be very pleased to know their support and communication made such a positive difference.
We really appreciate your feedback.
Warm regards,
Fidler & Pepper Lawyers
Thank you
This is my second time in using this company. I was guided to use the App, which i found useful and it was easy to use. The App guided me on what info was yet to be submitted.
Both Marissa Huffen and Leah Bull were helpful and kept me informed. They worked so efficiently behibd the scenes making it a smooth experience for me Thank you very much
30 March 2026
Unprompted review
Reply from Fidler & Pepper
hank you for your kind review, Jini.
We’re delighted to hear that you chose to use our services again and found the app helpful and easy to use throughout the process. It’s great to know that Marissa Huffen and Leah Bull kept you well informed and worked efficiently behind the scenes to ensure everything ran smoothly.
We really appreciate your continued trust in us.
With best wishes,
Fidler & Pepper Lawyers
Penny G and Annie worked very…
Penny G and Annie worked very efficiently and were always available to talk to!
Nothing was too much trouble refreshing in this day and age.
9 April 2026
Unprompted review
Reply from Fidler & Pepper
hank you for your kind review, Neil.
We’re delighted to hear that Penny and Annie provided such efficient and supportive service, and that their availability and willingness to help made a positive difference to your experience.
We really appreciate your feedback.
With thanks,
Fidler & Pepper Lawyers
Process went really smoothly
Process went really smoothly , Mandy our contact was always available for queries , if not available always returned the calls
13 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Jackie.
We’re delighted to hear that your experience was smooth and that Mandy was always available to support you, returning calls promptly when needed. It’s great to know you felt well looked after throughout the process.
We really appreciate your feedback.
Kind regards,
Fidler & Pepper Lawyers
It was a great experience working with…
It was a great experience working with Fidler & Pepper. They were an incredibly professional team and very fast and efficient. I would definitely recommend working with this company to anyone.
15 April 2026
Unprompted review
Reply from Fidler & Pepper
hank you for your kind review, Saffron.
We’re delighted to hear you had such a great experience with our team and that you found the service professional, fast and efficient. It’s wonderful to know you would recommend us to others.
We really appreciate your feedback.
With best regards,
Fidler & Pepper Lawyers
Re-mortgaging and 'Help-to-Buy redemption'
Thanks to Chloe Foley and Marie Hickling for your excellent service during my recent re-mortgaging to a new lender, with the 'Help-to-Buy redemption' layer.
2 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Kemi.
We’re delighted to hear that Chloe Foley and Marie Hickling provided excellent service during your remortgage and Help to Buy redemption. It’s great to know everything was handled smoothly for you.
We really appreciate your feedback.
Best wishes,
Fidler & Pepper Lawyers
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