I used Fidler &Pepper to remortgage my property. Everything was straightforward and easy to action. Messages were actioned promptly and I experienced no issues at all. Big thanks to Gabrielle, An... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
By far the most relaxed conveyancing experience - and I've done a few! Emma Scollick and Georgie Guest handled my remortgage and everything happened like clockwork. Their online file progression syste... See more
Company replied
Fidler & Pepper acted for us during our remortgage and we couldn't have been happier with the service. We only had a short time to get everything completed and they met the deadline. Our case was hand... See more
Company replied
We completed our remortgage through F&P revently. They made what is usually a stressful experience, a very calm and easy process. Marissa Huffen & Leah Bull were both great with all forms of communica... See more
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Company details
Written by the company
Fidler & Pepper Lawyers are an innovative, tech-savvy, award-winning law firm specialising in Conveyancing & Private Client law. We can help you if you're buying or selling a house or if you want to get your affairs in order and need Wills, probate, trusts, powers of attorney and much more! Fidler & Pepper offer sensible legal advice in plain English from human beings and we put the client at the centre of everything we do.
Contact info
Low Street 1, NG17 1DH, Nottinghamshire, United Kingdom
- 01623 45 11 11
- reviews@fidler.co.uk
- fidler.co.uk
4.8
Excellent
7K reviews
Replied to 98% of negative reviews
Typically replies within 1 week
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Marissa Huffen and Leah Bull have…
Marissa Huffen and Leah Bull have provided an excellent communication with us. The both behaved professionally throughout whole process and answered any questions in timely manner
Highly recommend
Thank you
30 March 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review.
We’re delighted to hear that Marissa Huffen and Leah Bull provided excellent communication and professional support throughout your matter. It’s great to know your questions were answered promptly.
We truly appreciate your recommendation.
Kind regards,
Fidler & Pepper Lawyers
Fantastic service
Fantastic service, quick at responding my emails etc! Felicity assisted with our remortgage and it was actually a pleasure to do!
Thank you!
13 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Tracy.
We’re delighted to hear that you received fantastic service and that Felicity made your remortgage such a positive experience. It’s great to know her responsiveness helped everything run smoothly.
We really appreciate your feedback.
Best wishes,
Fidler & Pepper Lawyers
Reply from Fidler & Pepper
Thank you for your kind review, Ian.
We’re pleased to hear that your transaction was mostly seamless and that the team at Fidler & Pepper supported you throughout the process.
We really appreciate your feedback.
Kind regards,
Fidler & Pepper Lawyers
5 star service from Ross and Amber in…
5 star service from Ross and Amber in the new build team. They were fast to respond to my messages and calls. They were able to push things though in a timely manner. Would definitely use fidler and pepper in the future!
23 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Chloe.
We’re delighted to hear that Ross and Amber provided such responsive and efficient service throughout your new build purchase. It’s great to know they were able to keep everything progressing in a timely manner.
We truly appreciate your feedback and look forward to assisting you again in the future.
Best regards,
Fidler & Pepper Lawyers
Fantastic solicitor
I had a fantastic lady called Michelle look after me, I prefer to speak over the phone instead of emails all of the time as I think speaking to someone is a lot easier. Michelle was great and phoned me every week with updates and was there to answer all of my questions, she was so friendly and easy to talk to, I Carnt thank her enough for looking after me in the stressful time of moving house! Absolutely fantastic solicitor she made sure everything ran smoothly and really looked after me and a lovely lady also thanx again Michelle.
29 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Natasha.
We’re delighted to hear that Michelle provided such friendly and supportive service throughout your move. It’s great to know that her regular phone updates and clear communication helped make the process easier and less stressful for you.
Your kind words will mean a great deal to her.
We truly appreciate your feedback.
With best wishes,
Fidler & Pepper Lawyers
Easy re-mortgage
Company was provided by the bank during a re-mortgage, my experience was very smooth and stress free and my case was handled by Marissa Huffen and Leah Bull who both did a great job.
1 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Max.
We’re delighted to hear that your remortgage experience was smooth and stress free, and that Marissa Huffen and Leah Bull provided such great support throughout.
We really appreciate your feedback.
Best wishes,
Fidler & Pepper Lawyers
Great help with remortgage
Everything was sorted out with no issues, it went through very smoothly. Charmaine and Leah were extremely helpful. Thank you!
1 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Lisa.
We’re delighted to hear that your remortgage was handled smoothly and without any issues. Charmaine and Leah will be very pleased to know their support was so helpful throughout the process.
We really appreciate your feedback.
Kind regards,
Fidler & Pepper Lawyers
As a mortgage broker I refer to Fidler…
As a mortgage broker I refer to Fidler Pepper on a regular basis and they always very efficient and complete on schedule for remortgages. Highly recommended.
29 April 2026
Unprompted review
Reply from Fidler & Pepper
hank you for your kind review, Mike.
We’re delighted to hear that you have consistently found our service efficient and reliable for remortgages. It’s especially appreciated coming from a mortgage broker who works closely with the process.
We truly value your continued support and recommendation.
Best regards,
Fidler & Pepper
1000%
We recently used Fidler and Pepper to purchase our first home, and the experience was excellent from start to finish. We received the Keyes yesterday, and everything went through smoothly thanks to their hard work. The team was proactive, responsive and always kept us informed at every stage of the process. As first time buyers, we really appreciated how clearly things were explained and how quickly questions were handled.
Overall, a genuinely stress free experience. We wouldn’t hesitate to recommend them to anyone buying a home.
27 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Lucia.
We’re delighted to hear that your first home purchase was such a positive experience from start to finish. It’s great to know the team’s proactive approach, clear communication and responsiveness helped make the process smooth and stress free for you.
We truly appreciate your recommendation and wish you every happiness in your new home.
Warm regards,
Fidler & Pepper Conveyancing Team
Amazing experience from a first time buyer perspective
We recently bought our first home and were helped by Fidler and pepper conveyancing services. They were absolutely brilliant from the word go. Right from having our first contact via Tom, client care coordinator, to the legal team comprising of Michelle, Megan and Franki, they were fantastic in how our case was handled. They were very professional and helpful and were available on a short notice to answer any concerns/ queries through our purchase. I would recommend them to anyone, especially for any first time buyers. Thanks Team Fidler and Pepper.
23 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review.
We’re delighted to hear that you had such a positive experience as a first-time buyer. It’s great to know that Tom, along with Michelle, Megan and Franki, provided professional, responsive and supportive service throughout your purchase, helping to make the process clear and manageable for you.
We truly appreciate your recommendation and wish you every happiness in your new home.
Best regards,
Fidler & Pepper Lawyers
Just wow…they dealt with all the stress…
Just wow…they dealt with all the stress of selling my house ..Sam Daisy and Phoebe were just amazing and made everything so easy for me ..and the app works just perfect ..highly recommended and will use again
27 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Keith.
We’re delighted to hear that Sam, Daisy and Phoebe were able to take the stress out of your house sale and make everything feel easy for you. It’s great to know you also found the app worked perfectly throughout.
We truly appreciate your recommendation and look forward to assisting you again in the future.
With appreciation,
Fidler & Pepper Lawyers
Exceptional service over an extended…
Exceptional service over an extended period. The staff dealing with my case were consistently available and updated at the
appropriate times
27 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Phil.
We’re delighted to hear that you received exceptional service throughout your matter and that our team remained consistently available and kept you appropriately updated along the way.
We really appreciate your feedback.
Best regards,
Fidler & Pepper Lawyers
Pleasant communication
Pleasant communications and an attention to the detail of my remortgage made the process very straightforward.
13 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review.
We’re pleased to hear that the communication and attention to detail helped make your remortgage process straightforward and easy to manage.
We really appreciate your feedback.
With kind regards,
Fidler & Pepper
Satisfactory
I would describe my experience as satisfactory, but there is certainly room for improvement—particularly given the importance and stress involved in services like remortgaging.
My remortgage was completed successfully and on time, which I appreciate. However, my main disappointment was the lack of communication and reassurance throughout the process, especially towards the end. When I contacted the team for updates, I was simply advised to wait for an email, without any clear explanation of the next steps. It would have been much more helpful to receive a proactive update outlining the process and what to expect.
I was also concerned when I needed to pay the shortfall fee and was given bank details over the phone. When I asked if these could be sent by email for clarity and security, I was told this was not allowed, which I found unusual.
Overall, while the process was completed on time, it felt unnecessarily stressful due to limited communication. Having dealt with other companies in the past, I believe there are providers who offer a more reassuring and transparent service.
1 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for taking the time to share your feedback. We’re pleased to hear that your remortgage was completed successfully and on time, but we’re sorry that your experience felt stressful due to a lack of communication and reassurance.
We would welcome the opportunity to look into your experience in more detail. Please could you email your case reference details to reviews@fidler.co.uk our senior management team and directors will review your comments thoroughly and respond to you directly.
Fidler & Pepper Lawyers
Service prompt and professional…
Service prompt and professional completed in 10 weeks or less, would definitely use them again.
24 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Efe.
We’re delighted to hear that your matter was completed promptly and professionally within your timeframe. It’s great to know you would choose to use our services again.
We really appreciate your feedback.
Kind regards,
Fidler & Pepper
Lyndsey was such a great support…
Lyndsey was such a great support throughout buying our first home. The process was quick and she always took time to explain any questions we had and offer reassurances - would highly recommend!
24 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Michelle.
We’re delighted to hear that Lyndsey provided such great support during your first home purchase. It’s wonderful to know she was able to make the process quick, clear and reassuring for you.
We truly appreciate your recommendation and wish you every happiness in your new home.
Best wishes,
Fidler & Pepper Lawyers
This app it’s perfect!you get responses…
This app it’s perfect!you get responses from them really quick about the process!
24 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Maria.
We’re delighted to hear that you found the app easy to use and that our team responded quickly throughout the process. Providing clear and prompt communication is very important to us.
We really appreciate your feedback.
Kind regards,
Fidler & Pepper Lawyers
We were introduced to Fiddler & Pepper…
We were introduced to Fiddler & Pepper by our mortgage adviser to deal with our remortgage. Emma Scollick & Georgie Guest dealt with our case, the service was phenomenal and so easy to use, I would definitely recommend, A* service.
1 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, James.
We’re delighted to hear that Emma Scollick and Georgie Guest provided such a phenomenal and straightforward service during your remortgage. It’s great to know you found the process easy to use and would recommend us.
We really appreciate your feedback.
Best regards,
Fidler & Pepper Lawyers
My remortgage went without a hitch in a…
My remortgage went without a hitch in a timely manor.
Marissa Huffen and Leah Bull acted for me, they were quick to answer any emails so aiding in a great service.
21 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Steven.
We’re delighted to hear that your remortgage was completed smoothly and in a timely manner. Marissa Huffen and Leah Bull will be very pleased to know their prompt communication helped provide you with a great service.
We really appreciate your feedback.
Kind regards,
Fidler & Pepper Lawyers
House Purchase
Great team to work with , excellent communication and prompt advice whenever we needed it. Thank you Sam, Daisy, and Phoebe for making our journey of purchasing our new home a smooth one .
The use of the app by the team made things a lot more easier and quicker for us.
22 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review.
We’re delighted to hear that Sam, Daisy and Phoebe provided excellent communication and prompt support throughout your home purchase. It’s great to know the team, along with the app, helped make the process smoother and quicker for you.
We really appreciate your feedback and wish you all the best in your new home.
With kind regards,
Fidler & Pepper Lawyers
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