Fidelcrest ltd Reviews 1,768

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

the company has always behaved quite well, paid regularly even if always late.. but it has never returned the refund fees it owes me of about 700€ and has not honored two payouts of over 2k gross for... See more

Rated 5 out of 5 stars

I've used Fidelcrest for some time and the trading conditions are pretty fair. One time the a glitch of high spread failed an account and they provided me with another account without argument also th... See more

Rated 5 out of 5 stars

Just spoke with Arthur. What a star!!!! I purchased a 2 for 1 offer back in January thinking it was immediate 2 accounts but was an additional after passing first. New offer at the moment for instant... See more

Rated 5 out of 5 stars

I can’t speak for everyone else but anytime I’ve contacted Juan at customer service the guy has made all my problems go away in minutes. Cheers to more business with Fidelcrest.

Company details

Written by the company

We Fund Traders Up To $1M


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam of a company

Scam of a company. Passed phase 1 and I am waiting 20 days for the phase 2 credentials. Other companies give you the credentials within minutes. Also I am hearing that they don’t give payouts. Stay away.

8 April 2024
Unprompted review
Rated 1 out of 5 stars

Account number 182740

It's been more than a month since I made the payout request and I still haven't received anything.

I wrote to the support every week and every time I get the same answer: I have to wait and they can't tell me when they will be able to make the payment.

It is clear that something is not ok, I will most likely never see that payout again.

I recommend staying away from this company that seems to be a scam.

@Fidelcrest if you see this message and I receive my payout I will change this 1 star review to a 5 star review.

8 March 2024
Unprompted review
Rated 1 out of 5 stars

Fidelcrest Ltd:


Fidelcrest Ltd:

As of April 4, 2024, my account still hasn't been granted despite completing Phase 2 on February 28, 2024. Despite my persistent attempts to reach out to support and engage in live chats with company representatives every day since then, each employee assures me, just like the others, that my account will be expedited and given priority.

So far, I've traded deals exceeding $75,000 in my demo account. What if these were in my real account after successfully achieving the goal set for each phase?

I am struggling, as I've been repeatedly told that my account will be reviewed as soon as possible.

4 April 2024
Unprompted review
Rated 1 out of 5 stars

Hello to anyone considering buying

Hello to anyone reading this. If you ever consider buying from this firm, DONT!
I have been with them for 5 months now and it hasn’t been anything but bad about this firm. Reviews for both phases and payout reviews takes a minimum of 1 month, and I’m not exaggerating when I say that.. if you are so lucky to get your account approved through their risk management team you will have to wait another 3-4 week for the money to arrive..(they advertise wise payment as well as crypto, but they only offer crypto.)
They have hidden rules all over the place and they will do anything they can to try to breach you.. they restrict news trading, but they don’t use forex factory for their news so there will be a lot of news that will come completely unexpected.

I’m writing this to prevent you from losing your own money with this firm, it’s not worth it. Take you money to another firm Fidelcrest is over..

3 April 2024
Unprompted review
Rated 1 out of 5 stars

This company is a fraud

This company is a fraud. It cuts off the relationship with its users without valid reasons and documents and takes their account from them. His payments are in trouble and there are many complaints about this. In the whole Fidel scam company

2 April 2024
Unprompted review
Rated 1 out of 5 stars

i was really disappointed in Fidelcrest…

i was really disappointed in Fidelcrest , my withdrawal received waiting from 24/2/2024 still not transferred , despite having been approved all , I asked for support but only received the same answer wait.... ID 183456

24 February 2024
Unprompted review
Rated 1 out of 5 stars

They don't do payouts

Worst propfirm !!! They don't do payouts and that is any trader's interest ! I wait for a month for my payout and they keep telling me that the finance team will send the money !! And they don't !! I've lost any hope for this company and I write this review so other people won't have to get through what I have!!

12 March 2024
Unprompted review
Rated 1 out of 5 stars

United Kingdom ' FCA ' regulators are…

United Kingdom ' FCA ' regulators are investigating Fidelcrest's traders complaints, the worse this company has done disqualified trader who passed both phases without proof. Fidelcrest is becoming a big scam, this company should be avoided

29 March 2024
Unprompted review
Rated 1 out of 5 stars

My account got suspended without any…

My account got suspended without any reason. There was no breach in DD or any other reason they should have do it. Probably didn’t like the idea that I still had an account with 90% payout. They are clowns whose can not be trusted don’t waste your money on them. I tried to reach out to technical support as customer support said they don’t know why it got suspended and there is no answer from them to the messages that was sent

20 March 2024
Unprompted review
Rated 1 out of 5 stars

My friend is very honest and good…

My friend is very honest and good trader, took challenge with Fidelcrest and passed phase 1 and phase 2, after account review they comeback and accused him using prohibited strategies, when he asked for full details, they refused to provide proof. they scammed him, aviod them

27 March 2024
Unprompted review
Rated 1 out of 5 stars

Purchased special offer 2 for 1 account…

Purchased special offer 2 for 1 account form Fidelcrest with insured policy, then took the first challenge and passed, and again passed phase 2. Waited for review and they come back to me with such nonsense that I used prohibited strategies and disqualified me, asked for explanation and they refused. They not applying insurance and not giving me the account 2. They ignored me and they scammed me. Avoid them

27 March 2024
Unprompted review
Rated 1 out of 5 stars

Account number184943

Account number184943, I am honest trader, never had a problems with FTMO and Funding Pips. I thought i try Fidelcrest, I passed Phase 1 and then Phase 2 with 80.83% win ratio and all my IDs verified. After 5 daysof their review, they failed me, acusing me of violating the rules and using prohibited Strategy. when I asked them for an explaination in details, I was ignored. stay away from this prob

25 March 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

They make excuses and fail the test anyway. And they're not paying anyone else.

FRAUD

25 March 2024
Unprompted review
Rated 1 out of 5 stars

Guys i rated 0% to this bad company i…

Guys i rated 0% to this bad company i have two accounts of them with good profit so I accidentally opened a trade I hung up immediately with 8 seconds and they add a rule soon that they didn tell any one so they are scammers FTMO is the best if its a prop company sorry for my bad words i told you the truth

23 March 2024
Unprompted review
Rated 1 out of 5 stars

Scam Alert ⚠️

Scam Alert ⚠️
I ask thousands of times for my refund original money but support said no money do what ever you want, this is the behavior of fidelcrest support, fidelcrest peoples are theif they steal dollers, fidelcrest CEO is a poor person he is a bagger, who beg for dollers in sence of fees

Stay away fidelcrest is a name of Scam

22 March 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look