fellahamilton.com.au Reviews 

53
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting that garments are well-made, comfortable, and stylish. Many appreciate the accurate sizing and how well the clothing fits, with colors often matching online descriptions. The staff receives frequent commendation for being helpful, professional, and friendly, contributing to a pleasant shopping experience. Additionally, consumers highlight the excellent service, efficient processes, and prompt, well-packaged deliveries. However, some customers also noted concerns regarding garment lengths, with a few people mentioning that sleeves or overall body length were longer than preferred.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and style, with many expressing satisfaction with... See more

Quality

Customers had positive experiences with quality, consistently praising the high quality and good... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting the helpfulness and professionalism of... See more

Service

People report positive experiences with service, often highlighting the helpfulness and professionalism of... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting prompt and quick delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Essendon team pride themselves with their customer service. We like to engage and enjoy the experience with our customers. We are here to assist you in choosing the right outfit for your Occassion... See more

Rated 5 out of 5 stars

Size chart was accurate, important when I'm buying on line. Speedy delivery (although Austpost rang doorbell and disappeared by time I answered it). However garment was colour as advertised, fit well... See more

Rated 5 out of 5 stars

Shop Assistants were very helpful and professional. Cloths are well priced and manufactured, and they are Australian made. They also stock small sizes in their clothing, I find this very helpful.... See more

Rated 5 out of 5 stars

I had an amazing experience at the Fella Hamilton Norwood Store. From the moment I walked in, the staff were friendly and helpful. Anna and her team made the whole process smooth, ensuring I felt com... See more


Company details

  1. #13 of 26 best companies in Women's Clothing Store
  2. #26 of 42 best companies in Clothing Store
  3. #3 of 4 best companies in Fashion Designer

Written by the company

Fella Hamilton has created stylish, high-quality women's clothing in Australia for over 55 years. Shop our ladies clothing online or at one of our 35 locations in-store. The brand's collections, including jackets, tops, dresses, and leisurewear, are crafted for quality and comfort. Emphasising versatile, well-made Australian fashion, a portion of the clothing is produced in Melbourne, with some collections accredited by Ethical Clothing Australia.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

53 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(53)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shop Assistants were very helpful and friendly

Shop Assistants were very helpful and professional. Cloths are well priced and manufactured, and they are Australian made.
They also stock small sizes in their clothing, I find this very helpful.
I am unable to travel on Public transport so I have to depend on a friend to take me to your store.
Thank you for your help and support.
Sue Hallam

6 July 2026
Rated 3 out of 5 stars

Good quality but sleeves way too long

The quality and style of the jumper were great. The sleeves and body length were way too long. I took scissors and sewing machine to it and after alterations have been wearing it and receiving comments on what a smart top it is. Great with jeans.

6 July 2026
Rated 1 out of 5 stars

If I could give no stars I would

If I could give no stars I would.
Sends me a shirt with sleeves that are way too long then inform me by email that is how it is made. " I understand where you are coming from but the sleeves are made longer to cover the hands. WHAT lady over 55 wears items that cover the hands. AND the online model clearly shows her hands are not covered.

8 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look