EzLicence Reviews 367

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 240 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional teaching skills, patience, and supportive approach, which significantly boosts confidence. People frequently highlight the clear instructions and effective methods provided, making the learning process enjoyable and easy to understand. The overall service is often described as excellent, with many appreciating the personalized and encouraging environment created by the instructors. However, some customers encountered issues with the booking process, reporting instances where instructors did not show up for scheduled lessons or cancelled at the last minute without proper communication. A few people also mentioned problems with transparency regarding additional charges or instructors being rude when these were declined.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Many customers praise instructors for their patience,... See more

User experience

Users describe positive interactions with the user experience. Many customers highlight the kindness,... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise instructors for their... See more

Booking process

People report ambiguous experiences with the booking process. Many customers express frustration with... See more

Service

Clients share positive opinions on service, often highlighting the professionalism and effectiveness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hassan is an incredibly experienced instructor who really knows how to bring out confidence behind the wheel. He breaks everything down into clear, practical steps and always has a handful of useful t... See more

Company replied

Rated 5 out of 5 stars

"Hey, I just wanted to give a shoutout to Fareshta - she was absolutely fantastic! I highly recommend her, she really helped me learn to drive an automatic car. We went around the car park at Gurnell,... See more

Company replied

Rated 5 out of 5 stars

Had my first driving lesson today and couldn’t have asked for a better instructor. Salim was patient all through the lesson and added 0 pressure when teaching, his training was easy to grasp, correct... See more

Company replied

Rated 5 out of 5 stars

I booked a refresher's lesson with Adam, as I hadn't driven in 7+ years and felt like I needed a little reminder before using a holiday rental car. I was a bit nervous having had such a long break, bu... See more

Company replied


Company details

  1. Driving School
  2. Drivers License Training School
  3. Online Marketplace

Written by the company

EzLicence is a marketplace that connects Driving Instructors with learner drivers. EzLicence emphasises transparency, providing people learning to drive with access to top-rated instructors and clear pricing structures. People learning to drive can browse instructors, check availability and book driving lessons in real-time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

367 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

The platform itself is good at linking…

The platform itself is good at linking you with a range of instructors available. One catch is the driving instructors usually sign up with multiple platforms so their availability on the website is sometimes not up to date

30 September 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks for your honest feedback! We're glad you found the platform helpful in finding the right instructor. We’re always working to improve the booking experience, and your input helps us do that.

Rated 5 out of 5 stars

Best Driving Instructor

Shehzad was absolutely amazing! He was patient, clear, and always encouraging, which made learning to drive a really positive experience. He explained everything in a way that was easy to understand and gave me the confidence I needed on the road. His lessons were well-structured, supportive, and tailored to my needs. I couldn’t have asked for a better instructor – highly recommend!

29 September 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Rachel, this is such a wonderful review! Shehzad’s calm, clear and supportive teaching really shines through – we’re thrilled he helped you feel confident and in control on the road. Thanks for the recommendation 😊👏

Rated 5 out of 5 stars

Good instructors!

I had a positive experience right from booking to my instructor Makarios!

29 September 2025
Unprompted review
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Reply from EzLicence

Thanks Geoffrey! We're so pleased to hear your experience was smooth from booking through to your lessons with Makarios. He’s a great choice for a positive and professional learning journey 🚗👍

Rated 5 out of 5 stars

Great customer service

Great customer service

28 September 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks for your review, Alev! We're glad you had a great customer service experience – making things easy and stress-free is what we’re all about 😊

Rated 5 out of 5 stars

Simple and Clear Manoeuvres Techniques


Thank you for the previous lesson. I really appreciate the way Eylem explained the manoeuvre techniques in such a clear and simple way. It made the steps easy to understand and follow and I feel much more confident practising them now. The tips she gave are very helpful and I am already seeing an improvement.

19 September 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks for the lovely feedback! Eylem’s clear, step-by-step approach really helps make manoeuvres feel manageable. Great to hear you’re already feeling more confident – keep up the awesome progress!

Rated 5 out of 5 stars

Great service

10 June 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Appreciate the great review, Mohammad! It’s awesome to know you’re happy with the service — we’re here to make your journey to getting licensed smooth and stress-free 🚗

Rated 5 out of 5 stars

Amazing instructor

Amazing instructor, Aziz Abdul
I highly recommend him to everyone.

15 September 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thank you for the wonderful feedback, Gabriel! So glad to hear your lessons with Aziz Abdul have been amazing 🙌 Highly recommending him says it all — here’s to confident driving ahead!

Rated 5 out of 5 stars

Every lesson is very good

Every lesson is very good. Gurol is very professional, has a lot of patience and is really good at explaining the right way to go about driving. Would recommend highly!

16 September 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks so much for your kind words, Albert! It's fantastic to hear that every lesson with Gurol has been helpful and encouraging. His patient, professional approach really sets learners up for success 🚗👏 Keep up the great work!

Rated 5 out of 5 stars

That they are worth booking with

Very trusting and the customer service is amazing.

14 September 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks Se! We’re really glad you’ve had such a positive experience — trust and great service are what we’re all about 😊

Rated 5 out of 5 stars

Learning with Amin has been a great…

Learning with Amin has been a great experience. He’s very professional, patient, and makes driving lessons enjoyable. He takes the time to explain things properly and gives useful tips that really help. Thanks to his guidance, I’ve become much more confident on the road. I would definitely recommend Amin to anyone looking for a reliable and supportive driving instructor.

7 September 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Appreciate the great feedback, Dragos! Amin’s calm, professional style makes learning both effective and enjoyable. So glad you’re feeling confident on the road 🚗💪

Rated 5 out of 5 stars

I had my first lesson today with Salim…

I had my first lesson today with Salim and it was such a positive experience. He was really nice, patient, and supportive throughout. I hadn’t driven in a long time, but with his calm guidance I quickly started to feel confident behind the wheel again. He never pressured me, which made the lesson enjoyable and stress-free. I’m genuinely looking forward to continuing my lessons with him and building on the confidence I gained today. Highly recommend!

6 September 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks for the wonderful feedback! It’s great to hear your first lesson with Salim was such a positive and confidence-boosting experience. His calm, supportive approach really shines through — you’re definitely on the right track. Looking forward to hearing more about your progress! 🚘😊

Rated 5 out of 5 stars

Highly recommend Eylem

Eylem is very swift to respond to queries and so patient and encouraging as an instructor. Highly recommend!

2 September 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks, Claire! Eylem’s responsiveness and encouragement really help make the learning experience smooth and stress-free. So glad to hear you had such a positive journey — great recommendation! 😊

Rated 5 out of 5 stars

Best Tutor ever!

I initially thought thay I would find the process of learning how to drive nerve wrecking. As an adult in London I didn't find the need for a car until now. But Brian Labode put me at ease from the very first session.

Brian is calm, lighthearted, witty and makes driving a joy. Hope I have made him proud by passing on my first try, in pouring rain with only 3 minors! Thank you Brian!!

1 September 2025
Unprompted review
EzLicence logo

Reply from EzLicence

That’s amazing, Lizzie — huge congratulations on passing first try, and in the rain too! 🌧️🥳 Brian is brilliant at helping learners feel calm and confident, and it’s clear he made a real difference in your journey. You should be so proud of yourself!

Rated 5 out of 5 stars

Driving Lessons with Gaz

I’ve already completed 2 lessons with Gaz. He’s a very professional instructor with a sense of humour that sets you to your comfort. In 2 lessons I feel very comfortable, with obviously somethings to adjust but Gaz has helped me massively. I highly recommend him as he is an interesting person that can make you enjoy your lessons as well as instructing you properly. I couldn’t have asked for a better instructor!!!

1 September 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks so much for sharing! It’s awesome to hear how comfortable and supported you’re feeling after just two lessons with Gaz. His balance of professionalism and humour really makes learning enjoyable — sounds like you're in great hands! 🚗😄

Rated 5 out of 5 stars

Abdul is a very knowledgeable and…

Abdul is a very knowledgeable and patient instructor, passed my test on the first attempt.

2 September 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Huge congrats on the first-time pass, Demari! 🥳 Abdul’s patience and expertise clearly made a big impact. Wishing you safe and confident driving ahead!

Rated 5 out of 5 stars

Excellent

I have a very good experience from the start ,the instructor explained in detail what i need to know regarding my driving lessons in the same time very kindly from the beginning to the end of lesson,I highly recommend!!

29 August 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks so much, Ion! It’s great to hear your instructor explained everything clearly and kindly right from the start. That kind of support really sets the tone for confident learning — appreciate the recommendation! 👍

Rated 5 out of 5 stars

Best car instructor

Very friendly and cooperating

30 August 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks, Ankur! So great to hear you had such a positive experience. A friendly and cooperative instructor makes all the difference — glad you found the right fit! 🚘

Rated 5 out of 5 stars

I recently completed my driving lessons…

I recently completed my driving lessons with Salim and I couldn't be happier with the experience. From our very first lesson, Salim made me feel comfortable and confident behind the wheel. Salim is incredibly patient and knowledgeable, always taking the time to explain everything clearly and answering all my questions.The lessons were well-structured and tailored to my individual needs, which helped me progress quickly. He provided constructive feedback that really helped me improve my skills and build my confidence. I also appreciated how Salim created a relaxed atmosphere, making the learning process enjoyable.

28 August 2025
Unprompted review
EzLicence logo

Reply from EzLicence

What a fantastic review - thank you! It’s great to hear that Salim created such a supportive and personalised learning experience. Feeling confident and relaxed behind the wheel makes all the difference, and it sounds like you’ve made amazing progress 🚗👏

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