expertwhitening.com Reviews 330

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Bought item in April still did not receive anything it says in 15 days working days to uk but no they r scammer I send mail they have not back even don’t order anything from this company

Rated 1 out of 5 stars

The product and any reply has not received finally. I placed the order on November 10th, but as of today, November 30th, there has been absolutely no shipping notification. Even after em... See more

Rated 3 out of 5 stars

The delivery time wasn't too bad considering it comes from America. However, I've been using the system with the gels bought first (didn't know tray wasn't included so ordered tray separately!) For... See more

Company replied

Rated 1 out of 5 stars

The product arrived in damaged package, after several weeks. The gel smells of pure bleach and it has burnt my gums and inside mouth after 1 use, used minimum amount of gel too as quite cautious. C... See more

Company details

  1. Dental Clinic
  2. Pharmacy

Information provided by various external sources

Expertwhitening, LLC provides Expertwhite carbamide peroxide gel, a proprietary formula of stabilized hydrogen peroxide gel (carbamide peroxide gel) for teeth whitening with trays / retainers. Safe on enamel. Made in USA. Sold by, and approved by dentists since 2000. Available in 4 Gels strengths to suit your needs. From 16% Sensitive Teeth Carbamide Gel to Our Strongest, Fastest 44% Carbamide Peroxide Tooth Whitening Gel. 30-Day money-back guarantee.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

330 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent

Excellent, fast delivery i was surprised!
Great minty taste which was a bonus. I used just under a syringe over three nights. Result, lovely white teeth just in time for my Daughter's wedding.
Thank you.
Signed, Mother of the bride. 😁

14 August 2019
Unprompted review
Rated 4 out of 5 stars

I believe that this is a good product…

I believe that this is a good product sold honestly at a good price however just a note of caution that I foolishly didn’t wipe the surplus gel from my top gum when wearing the mouth guard & & my top lip swelled quite dramatically & I had sore patches inside my top gum . I accept that it was my fault as I didn’t follow the instructions correctly & just want to remind customers to follow the advice & you will be happy with the teeth whitening results .

8 August 2019
Unprompted review
Rated 5 out of 5 stars

I LOVE the 22% product

I LOVE the 22% product! I've purchased it several times over the past five years and receive many compliments on my smile. It's awesome! You'll love it, too!

1 August 2019
Unprompted review
Rated 3 out of 5 stars

I ve used this about 5 times over a…

I ve used this about 5 times over a period of 2 weeks. Not really impressed so far. I did read a review that it works with a blue light. Hmmm so possibly my next purchase. However on its own its very poor

22 July 2019
Unprompted review
expertwhitening.com logo

Reply from expertwhitening.com

Dear Joyce
We are sorry to hear that you are not experiencing the results you desire. When you whiten your teeth you are whitening extrinsically (outside in). This is the removal of stains no matter how many years they have been there. Your teeth will whiten to their original whiteness that you were born with. That can be one of three natural shades for teeth. The base can be a yellow base, white base or gray base. There are a few reasons that some people (less than 3%) of people do not experience whitening results. The intrinsic (inside) part of the tooth has been damaged due to some of the following reasons:
1) Being exposed to tetracycline / antibiotics as a child.
2) Over fluoridated drinking water or over supplementation of fluoride as a child or damage to the tooth.
3) When the teeth are stained early in life, as they are developing in the child, will be harder to remove with any teeth whitening procedure other than successful removing of surface stains .
4) Humans are born with one of 3 natural colors to their teeth. White yellow and gray. Teeth whitening will get teeth white as they can be, but the natural tooth hue will always be there.

Whitening your teeth once a day for 7 days in succession should see your teeth the whitest that they can be.

Rated 1 out of 5 stars

order not arrived

Ordered from USA around 21st June: it arrived at Heathrow on 25th June. It is now 11th July and tracking shows that it is still in London. I complained 2 days ago but it has still not arrived.

11 July 2019
Unprompted review
expertwhitening.com logo

Reply from expertwhitening.com

Update
Dear Loraine it has come to our attention that orders arriving at Heathrow on June the 25th are taking forever to be delivered to customers. There seems to be an issue with orders processed by Royal Mail on 25 June. Based on this knowledge we have shipped a replacement today. Tracking will be sent to you away from this public platform.

Dear Lorraine
We apologize for the frustration. It has been 16 business days since the order shipped. We ask our customers to allow up to 28 business days when selecting the free delivery option to the UK. Often delivery is really fast, but other time Royal Mail seems to delay delivery.

Your order should arrive this week. Thank you for your patience and apologies for the frustration.

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