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expertwhitening.com Reviews 330

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TrustScore 1.5 out of 5

1.5

Dental Clinic
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Rated 1 out of 5 stars

Bought item in April still did not receive anything it says in 15 days working days to uk but no they r scammer I send mail they have not back even don’t order anything from this company

Rated 1 out of 5 stars

The product and any reply has not received finally. I placed the order on November 10th, but as of today, November 30th, there has been absolutely no shipping notification. Even after em... See more

Rated 3 out of 5 stars

The delivery time wasn't too bad considering it comes from America. However, I've been using the system with the gels bought first (didn't know tray wasn't included so ordered tray separately!) For... See more

Company replied

Rated 1 out of 5 stars

The product arrived in damaged package, after several weeks. The gel smells of pure bleach and it has burnt my gums and inside mouth after 1 use, used minimum amount of gel too as quite cautious. C... See more

Company details

  1. Dental Clinic
  2. Pharmacy

Information provided by various external sources

Expertwhitening, LLC provides Expertwhite carbamide peroxide gel, a proprietary formula of stabilized hydrogen peroxide gel (carbamide peroxide gel) for teeth whitening with trays / retainers. Safe on enamel. Made in USA. Sold by, and approved by dentists since 2000. Available in 4 Gels strengths to suit your needs. From 16% Sensitive Teeth Carbamide Gel to Our Strongest, Fastest 44% Carbamide Peroxide Tooth Whitening Gel. 30-Day money-back guarantee.

Contact info

1.5

Bad

TrustScore 1.5 out of 5

330 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

The delivery time wasn't too bad…

The delivery time wasn't too bad considering it comes from America.
However, I've been using the system with the gels bought first (didn't know tray wasn't included so ordered tray separately!) For 2 weeks and not seen much difference unfortunately and that's with the 35%.
I also keep reading that these led lights are a gimmick and wont actually help teeth whiten. Apparently it's got to be UV lights that work.

7 February 2020
Unprompted review
expertwhitening.com logo

Reply from expertwhitening.com

Dear Zoe

Thank you for you review. You purchased only the tray and LED light only. You did not purchase expertwhite gels, so we are not sure what gel you are using and the efficacy of it. May we recommend that you next purchase the expertwhite gels and try them with the tray and light. We are sure that you will love the results.

Warm regards
Customer Care

Rated 1 out of 5 stars

Never received one of my products I…

Never received one of my products I have contacted and getting ignore

3 February 2020
Unprompted review
expertwhitening.com logo

Reply from expertwhitening.com

Dear Whitney, we apologize that you did not receive our return email. We understand your frustration. The product you did not receive was immediately shipped. Your item departed a transfer airport in LONDON, UNITED KINGDOM on February 1, 2020 at 12:03 pm. The item is currently in transit to the destination. We have emailed you the tracking in a seperate email. Warm Regards
Customer Care

Rated 5 out of 5 stars

Excellent product

Excellent product, works great and very quick dispatch. Will use again for sure.

Thanks.

27 January 2020
Unprompted review
Rated 5 out of 5 stars

Arrived within a couple of weeks

Arrived within a couple of weeks. So lovely to only have to wear for 90 minutes with excellent results. Much less sensitivity than other products.

12 January 2020
Unprompted review
Rated 5 out of 5 stars

Really good service

Really good service - took a while to arrive but was given prior information that this may be the case Product works well with no sensitivity - I have really sensitive teeth and ordered 16%.

25 December 2019
Unprompted review
Rated 5 out of 5 stars

Complaint

Hi I am really upset I ordered gels on the 26th sep, I did not receive my order. For the last 2 months I have been sending emails asking for a refund, and my emails are being ignored. I am really upset with the way I have been treated. All I want is my money back please. I hope you reply now as this review is public. I hope you do the right thing and refund me

10 December 2019
Unprompted review

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