Exness Reviews 29,962

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 11,461 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform, highlighting its smooth operation and quick execution for buying and selling stocks, which contributes to an excellent user experience. Many people appreciate the efficiency of deposits and withdrawals, along with the overall reliability of the service. The app and website interfaces are frequently commended for being user-friendly and easy to navigate, making trading accessible for many. However, some customers have reported significant issues with payment methods, experiencing difficulties with depositing funds and delayed or denied withdrawals. These individuals expressed frustration over restrictions on their accounts and a lack of clear explanations or timelines from support regarding their payment concerns.

What people talk about most

User experience

Customers generally report a positive user experience, praising the app's interface and execution as easy to... See more

Service

People report positive experiences with service, with many reviewers expressing satisfaction with the overall... See more

Application

Reviewers highlight positive aspects of the app, with many praising it as a trustworthy, nice, and excellent... See more

Website

Reviewers mention positive feedback about the website, with many considering it the best broker site they... See more

Payment

Users describe ambiguous interactions with payment, with many reviewers praising the fast and easy deposit... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used four trading platforms and best one is in exness..... I've only had the bad experience twice. When iposted the order, it wasn't saved. then it showed loss and then i realized it was save... See more

Rated 5 out of 5 stars

the smooth experience which when you either buy or sell a stock it does not delay and when you want to close a trade it closes quickly

Rated 5 out of 5 stars

Fact that I can't set my own demo amount makes it great,, unfortunately I have never withdrawn from exness but hope I won't find any problems


Company details

  1. Non-Bank Financial Service

About Exness

Written by the company

Exness is a global, multi-asset broker with over 1 million active users. Founded in 2008, Exness has established itself as the broker of choice for traders of all levels thanks to its superior trading conditions and product-first approach.

Exness’ better-than-market conditions

Fee-free¹, instant payments

Traders can deposit and withdraw money using a wide range of local and global payment methods, and withdrawals are approved within 1 minute.

Tight and stable spreads

Exness spreads are tighter and more stable than the industry average, even during periods of high volatility. The company’s proprietary pricing algorithms provide the tightest and most stable spreads on the market, particularly for BTC, XAUUSD, and USOIL.².

Fast and reliable execution

Exness’ strategically located servers provide fast and reliable execution no matter the market conditions, with 98% of pending orders executed slippage-free.

Custom leverage

Leverage is customizable with options up to 1:Unlimited. T&Cs apply.

Swap-free trading

Traders can hold overnight positions for free on popular assets, including FX majors, XAUUSD, USOIL, and crypto pairs.

    Available assets

  • Forex

  • Indices CFDs

  • Commodities CFDs

  • Crypto CFDs

  • Stock CFDs

    Platforms

    Traders can use MetaTrader 4 or 5, or the proprietary Exness Terminal. Clients can test these platforms using demo accounts with unlimited virtual funds.

    Support

    Trained professionals are available 24/7 to assist traders in over 14 languages via live chat, email, or phone.

    ¹Fees may apply to specific payment methods.

    ²”Best spreads" mean the tightest and most stable spreads. "Most stable spreads" refers to the lowest maximum spreads, and "Tightest spreads" refers to tightest average spreads on Exness Pro account, for XAUUSD, BTCUSD, and USOIL based on data collected from 25 August - 7 September 2024, when compared to the corresponding spreads across commission-free accounts of other brokers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

30K reviews

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Rated 1 out of 5 stars

You need to read this before attempting to use exness as your broker…

You need to read this before attempting to use exness as your broker. I have been using exness since this year started & everything was well until I started to see weird stuff happening to my account.. First they started with restricting my deposit & withdrawal methods & I had to start following them over everywhere to get it sorted of which they did.. But after several same issues repeatedly happening to my account, they resulted to restrict all my available depositing options for my country starting from mobile money transfers to bank transfers.. Right now as I type this I cannot fund my account to trade or add any funds to my account.. All I can see is rejected transactions... If you can see my dashboard, you would be amazed on how many rejected transactions from different payment methods.. All I can say is this broker is not a reliable broker you can trust with your money.. Their happiness is to see you making loses bt when it comes to making profit, they restrict your account for no reason... All they'll tell you is the decision was from the company & it's irreversible.. So be careful if you choose this broker.. Otherwise you'll be crying here as I am.

26 May 2026
Unprompted review
Exness logo

Reply from Exness

Hi Dandeexcussion,

We are here to help. Please note that the availability of specific payment methods, local payment systems, may depend on regional requirements and conditions. In some cases, this may temporarily limit certain deposit options or transactions.

Additionally, extra verification may sometimes be required as part of our standard security procedures. This helps confirm account ownership and ensures that all transactions remain secure.

To assist you further, please provide your account number for us to check the issue in more detail.

You may also visit our Help Centre:
https://bit.ly/4v4Kftv

You can also contact our Support Team through your Personal Area or email us at support@exness.com. We will be happy to help.

Thank you.

Rated 1 out of 5 stars

I noticed the Exness website is down…

I noticed the Exness website is down and some of my friends are saying that Exness is facing some internal issues. Are my funds safe? Should I withdraw my money?

27 May 2026
Unprompted review
Exness logo

Reply from Exness

Hello Link Lian,

We are here to help and would like to assure you that your funds are safe and remain secure in your account.

If you are experiencing issues accessing the Exness website, please try opening it in incognito/private mode or clearing your browser cache. You can also continue accessing your account and trading through the Exness Trade app.

You may visit our Help Centre : https://bit.ly/4v4Kftv

For any help, please contact our Support Team through your Personal Area or email us at support@exness.com. Our team will be happy to assist you directly.

Thank you.

Rated 1 out of 5 stars

I experienced repeated execution and support issues

Hello,

Thank you for your response.

Trading account number:

- 161559797

I would like to provide additional clarification regarding the sequence of events.

On Friday, while I was attempting to close the positions, the orders were not closed and the account was approximately around break-even conditions.

Later, after the market reopened (yesterday/Monday), I noticed that a large profit had appeared in the Exness application balance. My starting balance was approximately 500 USC, but the application displayed approximately 4,580 USC during the active XAU/USD positions.

After seeing this, I attempted to close all positions again, but the orders still did not close successfully.

I then exited the Exness application and logged in again. After returning:

- the displayed profit had disappeared,
- and the positions had already been closed.

Because of this sequence of events, I would like clarification regarding:

- whether the displayed profit reflected actual server-side equity,
- whether there was a synchronization or pricing issue,
- and the exact execution status/history of the affected positions.

Please review:

- server-side balance and equity records,
- execution timestamps,
- close-order request logs,
- and platform synchronization behavior during market reopen.

Thank you.

25 May 2026
Unprompted review
Exness logo

Reply from Exness

Dear Adino Ayano,

We are here to help and would like to look into this matter further.

Our team is currently reviewing your case and requires additional details to continue the investigation. Kindly provide the requested log files through your existing support case.

You can follow the steps here to download the trading platform logs: https://get.exness.help/hc/en-us/articles/360013312112-How-to-download-trading-platform-logs-for-support

Please note that market conditions can sometimes be highly volatile, which may occasionally affect order processing and execution.

For any help, please connect with our Support Team through your Personal Area or email us at support@exness.com so they can assist you directly, or feel free to get back to us.

Thank you.

Rated 1 out of 5 stars

Beware if you want to use this broker…

Beware if you want to use this broker they scammed me 4 million usd I uploaded videos on YouTube about how when I had profit I click on close button they didn’t closed
Their regulators take up my complaints very well
They will make your heaven life to hell
They are market maker model only made money when trader losses
Account. 139108603

They can’t answer me here or fpa
I just want my money so people trust them

24 May 2026
Unprompted review
Rated 1 out of 5 stars

I created an additional Exness account…

I created an additional Exness account with the email trannguyennamhoang17042008, but the verification failed. Meanwhile, another account of mine, adrop005a, was successfully verified. I used the same ID card for both accounts, and the submitted images were clear. I have filed a complaint, but they have not provided any support yet

23 May 2026
Unprompted review
Exness logo

Reply from Exness

Hello Hoang Tran,

We appreciate you sharing your verification experience.

Let’s get your verification moving.

This guide covers common issues and shows how to fix them step by step:
https://get.exness.help/hc/en-us/sections/15527925532060-Account-verification

If it’s still not working, send your details to support@exness.com and we’ll review it for you.

Exness

Rated 2 out of 5 stars

Why Afghans can't register for exness…

Why Afghans can't register for exness account?

22 May 2026
Unprompted review
Exness logo

Reply from Exness

Hello Zabiullah Rahimi,

We understand your concern, Please note we do not provide our services to clients from the following countries: https://get.exness.help/hc/en-us/articles/5714316735378-Can-I-verify-an-Exness-account-from-a-foreign-country

Exness

Rated 3 out of 5 stars

I have see some hard stopout with quite…

I have see some hard stopout with quite high volatility. Please fix that

11 May 2026
Unprompted review
Exness logo

Reply from Exness

Hello, we understand that market conditions can change rapidly, and sudden volatility may impact margin levels.

At Exness, margin call and stop-out levels are determined by your trading account settings. A stop-out occurs when your margin level reaches 0%, at which point the system automatically closes positions to help limit further losses. Leverage also plays a key role, as it directly affects your margin requirements and exposure.

For more information visit:
https://bit.ly/4ryfHz9

If you would like us to review your case, kindly share your account number or reach out to us at support@exness.com.

Thank you

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