Environ Pest Control London Reviews 

203
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the staff is exceptionally professional, friendly, and very informative during every single visit. People really appreciate the prompt assistance, noting that issues are resolved efficiently and appointments are handled smoothly. Consumers often recommend these reliable services because the team provides thorough and detailed solutions for pest problems. Some reviewers were not happy with scheduling issues, mentioning that technicians arrived late or they experienced frustrating delays in getting appointments and service updates. A few other people also noted instances where certain areas were missed or coordination fell short.

What people talk about most

Service

People report positive experiences with service, praising the professional, helpful, and friendly engineers... See more

Staff

Users describe positive interactions with staff, frequently noting that engineers and technicians are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Admin staff very friendly and helpful when booking appointment. Patrick was great, very informative and explained all that would be happening and in the future.

Rated 5 out of 5 stars

Efficient, friendly, informative and on time service. Staff helpful, from the answering of my initial telephone enquiry to operative, Chris, who came to do part of the job. With thanks

Rated 5 out of 5 stars

Jordan attended today to my flat , he was very professional, knowledgeable and mannered. He knew exactly how to approach the situation. I highly recommend him. 👍👍👍👍👍 thx , Jordan.

Rated 5 out of 5 stars

The receptionist was considerate, spoke very clearly and explained the procedure The Technician Kevin ( sorry Kevin wrong spelling) arrived on time he was professional and very helpful. He did a sur... See more


Company details

  1. Pest Control Service
  2. also in
  3. Bird Control Service

Written by the company

Searching for effective pest control solutions in London? Look no further than Environ Pest Control – your trusted partner for over 20 years in the industry. We specialise in providing top-notch pest management services to both residential and commercial sectors, ensuring a pest-free environment that you can rely on. At Environ Pest Control, we understand the importance of a clean and healthy living or working space. Our experienced team is equipped with the knowledge and expertise to tackle a wide range of pest infestations, from common nuisances to more challenging issues. We utilise the latest technology and environmentally-friendly methods to eliminate pests and prevent their return, all while prioritising the safety of your loved ones or customers. As a leading pest control company in London, our dedication to quality service and customer satisfaction has earned us a reputation that speaks for itself. Our commitment to using effective strategies and staying up-to-date with industry advancements ensures that we can address your pest concerns with precision and care. Bid farewell to unwanted pests with Environ Pest Control. Contact us today to experience the difference that two decades of pest control excellence can make for your residential or commercial space.


Contact info

4.2

Great

TrustScore 4 out of 5

203 reviews

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Hasn’t replied to negative reviews

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4.2

All reviews

(203)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I was told that they would call me…

I was told that they would call me while they are on the premises to quote the cost of blocking the holes. It is 8 pm and I have heard nothing. I called the office and I was told that a report would be sent in the afternoon. I have not received any report. I have no clue what I paid for and what they did in my flat.

12 October 2026
Rated 5 out of 5 stars

Sean Baker attended today to my house…

Sean Baker attended today to my house for wasp nest in my outside bedroom wall cavity, he was very professional, knowledgeable and well mannered. He knew exactly how to approach the situation. I can highly recommend him and the company
. Very quick. Checked all around house to make sure they didn’t have another way in or out. Brilliant service.

22 September 2026
Unprompted review
Rated 1 out of 5 stars

I'm complaining about the new greedy…

I'm complaining about the new greedy sales strategy to change the size of the Phemerone pads. This results in customers having to pay to replace their existing plastic trap hangers with marginally larger ones. This creates yet more throwaway plastic for the dump and the additional sticky surface is minimal.

30 August 2026
Unprompted review
Rated 5 out of 5 stars

This company helped make my job easy!

This company helped me out at very short notice and resolved a bad situation very promptly. Providing progress reports straight away. I'd never previously used this company before as had our own pest control company already, but due to their good customer service and speedy resolution to our initial problem, I used them again straight away for another property within our residential portfiolio...A very convenient, professional service was experienced and I would highly recommend using them in future. 5*

18 August 2026
Rated 5 out of 5 stars

The engineer was very professional

The engineer was very professional, helpful and went the extra mile to help me clear the area. The customer service answered my call within minutes and booked me for the following day. Totally recommend

9 August 2026
Rated 4 out of 5 stars

Pest control services - good experience overall, detailed and responsive

We reached out to Environ as we were hearing rodent noises in our floors/ceiling and wanted to identify if it was rats or mice and start an appropriate treatment plan. The team was very responsive to my initial emails and questions. The engineer who did the rodent survey was very experienced and provided clarity on the access points into our celling/floors they could place bait. We did their three-visit treatment plan (and a drain survey to rule out any activity in our drains). The drain team were very good and easy to coordinate with them.

The pest control equipment Environ has (of cameras that can access and view tight areas in the ceiling) was essential to the process to see droppings in areas we couldn’t view ourselves. Overall, the treatment plan was successful in identifying new mice droppings and the level of activity to help with next steps and where they could be coming from. I had additional questions and clarifications after our final third visit, and the Environ team were quick to respond to bring more closure. I would recommend Environ for their services. My only advice is to try and schedule the same engineer for each of the three visits, and one most knowledgeable on the specific situation. This helps with consistency in the treatment, so you don’t have to explain the details to new engineers each time. Overall, thanks to the team and knowledgeable pest control engineers for their support throughout the process!

16 June 2026
Rated 5 out of 5 stars

Efficient and informative

Efficient, friendly, informative and on time service.

Staff helpful, from the answering of my initial telephone enquiry to operative, Chris, who came to do part of the job.

With thanks

19 June 2026
Rated 5 out of 5 stars

First visit from Environ

The receptionist was considerate, spoke very clearly and explained the procedure
The Technician Kevin ( sorry Kevin wrong spelling) arrived on time he was professional and very helpful. He did a survey, placed traps and will return within two weeks. So far this has been excellent service at a reasonable price and I would certainly recommend.

16 May 2026
Rated 5 out of 5 stars

Extremely valuable and helpful survey

Extremely valuable and helpful survey. Unfortunately we’re unable to use their service at this time but would certainly use in the future if we were able to. Quotations very fair and detailed and very impressed by their attitude.

4 March 2026

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