Pros: Fast prints, decent quality, consistent, customizable. Build plate is adhesive on both sides. Cons: Can be some loud fan noise after prints until printer is cooled, may be either part fan or... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Electronics Store
- Electronic Spare Parts and Components Store
- Equipment Supplier
- Handicraft
- Printer and Scanner Store
Written by the company
ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.
Why Choose ELEGOO?
Written by the company
- *Fast shipping with local delivery *Up to one-year warranty *100% secure payment *Lifetime Support
Contact info
No.30 Dahe Industrial Park, Guancheng Community,Guanhu Street, 518100, Shenzhen, China
- info@elegoo.com
- elegoo.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 46% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
prints great no clocking and comes off…
prints great no clocking and comes off roll great
I love the centauri carbon perfect size
Everything went very smooth
Everything went very smooth, there is clear communication and they are always open for your questions
I'vecbought a Centauri Carbon
I'vecbought a Centauri Carbon, shipping was ok, the machine works well, even with unknown nonbranded !material
I appreciate your customer support
I appreciate your customer support, and your helpful and Speedy response.
The quality of your hardware is also TOP.
Darko
Easiest to set up and print.
Unboxed the Centauri Carbon and was printing within 30 minutes. So easy for an inexperienced 3D printer and a boomer like me. Would definitely recommend this printer for anyone looking to start this hobby.
LOVE the Elegoo Centauri Carbon Printer…
LOVE the Elegoo Centauri Carbon Printer very much! The firmware has been terrible. Every update causes many more problems. It seems they need to hire someone to help with the Firmware updates. Other than that, this printer works Amazingly, especially at this price point.
Does Elegoo Rock? As far as I can tell, yes.
So, here's the deal: Elegoo has a crazy wild shipping model. You might order 17 things and instead of packing that into 3 orders you'll get 12. With that said, you'll get all 17 things and they'll be in the condition advertised. And if that's my biggest gripe about a 3D Printer company, they're doing extremely well. Currently running filament, giving serious consideration to the Saturn because of how positive my Elegoo experience has been. Big fan.
Fantastic product
Fantastic product, has endured almost 6 months of near daily use without a single issue. Amazing price, quality productions time and again. More than impressed with what I've gotten out of my Centauri Carbon for $300
Elegoo Phecda
Did exactly what I wanted but slightly finkiy to use but besides that it is a amazing product.
Neptune 3 with PETG and Silk PLA - Perfect!
Both of my Neptune 3 printers have worked reliably for many months, and I couldn't be happier.
The Elegoo filaments print reliably and the silk PLA has a beautiful color and shine.
Great Products, Great Web Interface
The purchase of my Centrui Carbon and spare print head went off without a hitch. Web site was straight forward and easy to navigate. Items were received as scheduled and a great user experience all around.
Elegoo was quick to respond to my email…
Elegoo was quick to respond to my email request and directed me to get what I needed. All was very smooth and I am very happy with the assistance.
Thanks
Perfect prints right out of the box
Perfect prints right out of the box. It is also on par or better than some of the much more expensive options that we use at work.
Elegoo can't be trusted
Like many people I bought the Elegoo Centauri Carbon expecting the multi color system this fall. Then Elegoo pulled it. I wouldn't have bought three printers (two from Elegoo and one from Amazon) if I knew they weren't going to o keep their word. I hope there is a class action law suit. I would have bought three Flashforge AD5X instead.
The printer is great
I love the Printer...but where is multicolored for Centauri Carbon
I love the Printer! It has been nearly flawless. The ease of use is amazing as well. The printer puts out BEAUTIFUL prints, and I even like the slicing software that comes with it. However, customer service has been AWFUL to say the least. When I bought my Centauri Carbon it was advertised that AMA (Multicolored printing capabilities) would be coming Q3 of 2025. I kept asking and not getting any response. It is one of the reasons I chose this printer. If it is taking longer to make available, fine, but then just be upfront with your customers. And now we are in Q4 and nothing....
announce but not deliver.
i like Elegoo's experience but one thing i don't like is that they announce and don't deliver. they announced multie color but where is it?
The best printer and printer supplies I…
The best printer and printer supplies I have used.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
