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ELEGOO Reviews 809

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 464 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, particularly the printers, noting their ease of use right out of the box and the excellent print quality. Many also appreciate the fast delivery service and the competitive pricing of the products. However, some people were dissatisfied with the customer service, reporting issues with responsiveness and resolution of problems. There are also mixed opinions regarding the product itself, with some experiencing mechanical failures or issues with promised features like multi-color printing.

What people talk about most

Product

Reviewers express ambiguous feedback about the product. Many customers praise the printers, citing fast... See more

Quality

Clients share positive opinions on quality, with many praising the great products, performance, and print... See more

Customer service

Customers had ambiguous experiences with customer service. While some reviewers praised the fast, helpful,... See more

Price

Users describe ambiguous interactions with price. Many reviewers praise the great and affordable prices,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise fast shipping, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Pros: Fast prints, decent quality, consistent, customizable. Build plate is adhesive on both sides. Cons: Can be some loud fan noise after prints until printer is cooled, may be either part fan or... See more

Rated 4 out of 5 stars

LOVE the Elegoo Centauri Carbon Printer very much! The firmware has been terrible. Every update causes many more problems. It seems they need to hire someone to help with the Firmware updates. Oth... See more

Rated 4 out of 5 stars

Printer is great, delivery was fast. I only have two complaints, i expected cutters to come wit the printer (minor complain one) But the more important one is that the sd card that came with the pri... See more

Rated 4 out of 5 stars

Shipping and ordering were convenient, fast, and the costs were clear. However, be careful with the fine print of the warranty, because some parts in their machines have a shorter warranty than stated... See more


Company details

  1. Electronics Store
  2. Electronic Spare Parts and Components Store
  3. Equipment Supplier
  4. Handicraft
  5. Printer and Scanner Store

Written by the company

ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.

Why Choose ELEGOO?

Written by the company

*Fast shipping with local delivery *Up to one-year warranty *100% secure payment *Lifetime Support

Contact info

3.7

Average

TrustScore 3.5 out of 5

809 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easiest to set up and print.

Unboxed the Centauri Carbon and was printing within 30 minutes. So easy for an inexperienced 3D printer and a boomer like me. Would definitely recommend this printer for anyone looking to start this hobby.

1 September 2025
Rated 5 out of 5 stars

Does Elegoo Rock? As far as I can tell, yes.

So, here's the deal: Elegoo has a crazy wild shipping model. You might order 17 things and instead of packing that into 3 orders you'll get 12. With that said, you'll get all 17 things and they'll be in the condition advertised. And if that's my biggest gripe about a 3D Printer company, they're doing extremely well. Currently running filament, giving serious consideration to the Saturn because of how positive my Elegoo experience has been. Big fan.

30 October 2025
Rated 5 out of 5 stars

Fantastic product

Fantastic product, has endured almost 6 months of near daily use without a single issue. Amazing price, quality productions time and again. More than impressed with what I've gotten out of my Centauri Carbon for $300

30 October 2025
Rated 2 out of 5 stars

Elegoo can't be trusted

Like many people I bought the Elegoo Centauri Carbon expecting the multi color system this fall. Then Elegoo pulled it. I wouldn't have bought three printers (two from Elegoo and one from Amazon) if I knew they weren't going to o keep their word. I hope there is a class action law suit. I would have bought three Flashforge AD5X instead.

7 September 2025
Rated 4 out of 5 stars

I love the Printer...but where is multicolored for Centauri Carbon

I love the Printer! It has been nearly flawless. The ease of use is amazing as well. The printer puts out BEAUTIFUL prints, and I even like the slicing software that comes with it. However, customer service has been AWFUL to say the least. When I bought my Centauri Carbon it was advertised that AMA (Multicolored printing capabilities) would be coming Q3 of 2025. I kept asking and not getting any response. It is one of the reasons I chose this printer. If it is taking longer to make available, fine, but then just be upfront with your customers. And now we are in Q4 and nothing....

30 October 2025

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