DoYouSpain.com Reviews 114,062

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 4,420 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease of use of the website and the straightforward booking process, finding it simple to navigate and secure good deals. Many people appreciate the competitive pricing and the wide selection of vehicles available, often noting that they find the best rates here. However, some customers also noted issues with the booking process, particularly regarding the inability to amend or cancel reservations after they were made, leading to frustration. There were also occasional reports of unexpected charges or hidden rules at the car pickup location, such as requirements for specific credit card types or additional fees for young drivers, which some considered misleading.

What people talk about most

Price

Reviewers highlight ambiguous aspects of price. Many customers praise competitive prices, finding them easy,... See more

Booking process

People report ambiguous experiences with the booking process. Many customers found the booking platform easy... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the great prices, easy booking, and... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers praise the... See more

Website

Users describe ambiguous interactions with the website. Many customers praise the website for being easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good price and clarity on fuel policy. Only let down was office hours stated did not clarify if our midnight 00:00 collection would be possible and how if the office in the terminal is closed?

Company replied

Rated 4 out of 5 stars

I wanted to add another driver, but I couldn't find a way to do this and was then told i couldn't make amends after i'd paid. I've now realised i can add a driver at the counter, but it would have bee... See more

Company replied

Rated 4 out of 5 stars

Easy to use Used the service several times before and had no issues except with ok mobility in the past who try hard selling of extra insurance

Company replied

Rated 4 out of 5 stars

Only problem I have is I booked a child seat because it didn’t charge me , but now I realise I will be charged when I collect the car , and I can’t cancel the seat

Company replied


Company details

  1. Car Rental Agency

About DoYouSpain.com

Written by the company

En DoYouSpain llevamos más de 20 años ayudando a viajeros de todo el mundo a encontrar el mejor alquiler de coche en España de forma sencilla y al precio más bajo. Nuestro comparador reúne en un solo lugar las ofertas de las principales compañías del país para que puedas reservar con total tranquilidad y sin perder el tiempo. Trabajamos con proveedores de confianza y actualizamos nuestras tarifas constantemente para que siempre encuentres la mejor relación calidad‑precio. Miles de usuarios ya han elegido DoYouSpain para moverse por España con libertad, comodidad y sin complicaciones.

La mejor opción para alquilar coche en España

Ofrecemos una comparación rápida y precisa de cientos de ofertas en cuestión de segundos, lo que te permite encontrar el vehículo perfecto para cada necesidad, ya sea un coche compacto, familiar, automático, un SUV o muchas otras opciones, como motos o furgonetas. Además, nuestras tarifas son siempre claras y económicas. Conectamos a nuestros clientes con miles de proveedores con oficinas en toda España, garantizando una cobertura nacional total: desde aeropuertos como Madrid, Barcelona, Málaga o Palma de Mallorca hasta destinos de costa, islas y ciudades del interior, podrás recoger tu coche donde más te convenga. Todo ello con atención disponible en más de 13 idiomas y una red de más de 500 puntos de recogida repartidos por toda España, para ofrecerte la máxima comodidad estés donde estés.

Lowest Prices - 5⭐ Service

Written by the company

📅 Free Cancellations
Free Cancellation Offers giving you total flexibility. Free modifications on most bookings.
⛽ Full/Full Fuel Policy
Choose the fuel policy you prefer. Collect full and return full so you only pay for the fuel you use.
✈ On-Airport
Car hire companies at the airport to make collection of your car quicker and easier.
🎛 Unlimited Mileage
Unlimited mileage offers for greater freedom.

DoYouSpain.com

5⭐ Customer Service

5⭐ Customer Service
👥 Friendly staff who speak your language. 🏃🏽 We look after you all the way - from before you book to after you've returned the car. 👍🏽7.5 Million Customers

Contact info

4.0

Great

TrustScore 4 out of 5

114K reviews

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Rated 2 out of 5 stars

So Poor!

Poor! Yes they offer the lowest prices but LOADS OF HIDDEN costs. I rented through them for Goldcar. When I arrived at Goldcar desk they said I had NO insurance when I actually bought Platinum insurance with "DoYouSpain", I also had to pay an "Airport tax" ...so weird! I would STRONGLY advise not using this company and going straight to the rental car company instead, at least you know the price is definite with nothing hidden! AVOID ++++!!!

10 May 2026
Unprompted review
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,
Our goal is your complete satisfaction, and we’d like to clarify that the Platinum excess supplement purchased through us is separate from what the car rental company may offer at the desk, while any local charges such as airport fees are detailed in your booking voucher. All key information about coverage and extras is available before confirming the reservation by accepting the details of your booking. Please contact us at help@doyouspain.com so we can review your case and assist you directly.
Kind regards,
Claudia

Rated 1 out of 5 stars

Warning!!!! Do not buy from here !!!!

I do not recommend renting from this site at all.
I bought from this site for a trip to Mallorca. I have rented a car many times before and even though I had purchased full insurance, I was still charged a deposit of 4000 euros and a fuel fee of 35 euros without any convincing explanation. While I picked up the car full and returned it full, I waited in line for more than an hour to pick up the car and paid 55 euros to return the car outside of business hours. They introduced me to the company Click Rent. In my opinion, this is a scam.
😡😡😡

7 May 2026
Unprompted review
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,
Mallorca should be about enjoying the trip, and we want your journey to be smooth; charges like the deposit, fuel policy, and out-of-hours return are set by the car rental company and detailed in your booking voucher, along with the collection information. If you also added our excess supplement or need us to review the amounts applied, please contact help@doyouspain.com so we can assist directly.
Kind regards,
Marta

Rated 4 out of 5 stars

Quick

Quick, easy…. Let’s hope the rest as as simple 👌🏼

10 May 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Thank you for your review!

Rated 3 out of 5 stars

Overall Good with space for improving

+ Good variety of cars and prices, comprehensive info for terms and conditions
- The card payment partner does not offer the card verification which is compulsory used by most of the banks for all payments higher than 25 euro; after trying with several cards I had to temporary remove this procedure after calling the bank
- In my previous experiences with Do you Italy and Car Jet (Yes I am repetitive client) I have been offered to buy from your Insurance partner a bill to remove the excess

10 May 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,

We’re pleased to see you value the wide range of cars and the clarity of the details of your booking. Regarding the card verification step and the option for the excess supplement, these can vary depending on the car rental company and the payment process; for the excess supplement mention, please contact us at help@doyouspain.com so we can review your case in detail.

Kind regards,
Pablo

Rated 5 out of 5 stars

As always

As always, very good service at a great price and with no hassle.
Thank you.

10 May 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

We really appreciate your positive feedback.

Rated 1 out of 5 stars

badd

Before i paid i nowhere see the price for a booster seat,and i dont wanna pay 117 € for booster seat - it is to expensive for me,and i dont get a car - I lose the money,but not pay 117 € for booster seat.

9 May 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,
Extras such as booster seats are optional items set directly by the car rental company, and their pricing is detailed in the booking process and in the voucher so you can review everything in advance. We want your experience to be clear and smooth, and checking the details of your booking helps avoid unexpected choices at pick-up.
Best regards,
Marta

Rated 4 out of 5 stars

A little bit confusing about making amends

I wanted to add another driver, but I couldn't find a way to do this and was then told i couldn't make amends after i'd paid. I've now realised i can add a driver at the counter, but it would have been great if this was more obvious at the start

9 May 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,

Adding an additional driver can be arranged directly at the counter with the car rental company when you pick up the vehicle, as indicated in the details of your booking. This gives you flexibility even if it wasn’t selected during the initial reservation.

Kind regards,
Claudia

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