Excellent items
Excellent items, sales and fast delivery. Thank you! :)
1 September 2026
Unprompted review
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3.5
Average
4 reviews
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Douglas.lv
Douglas.lv
They sell old cosmetics in their online store—I received a concealer that is nearly 5 years old, as well as lipsticks that are 5–6 years old. It is dangerous. Customer service provided no assistance regarding the return of the items.No return shipping label. Essentially, I paid a large sum of money for a pile of expired cosmetics.
11 August 2026
Unprompted review
Disgusting delivery and customer service
Disgusting delivery and customer service.
During all my experience with this shop I had problems: delivery is never on time, if I have any order problem it was never solved. Customer service is careless and writing in form like they put themselves higher than customer.
But still why I continue to order there, is because there is no alternative in Latvia. I’m sure it’s the reason of this disrespectful attitude and behaviour to customers.
If you don’t care when and if you’ll receive the order it’s not bad shop, because they have big variety of products.
But I swear the service is the worst what I experienced during all my online shopping experience.
30 December 2020
Unprompted review
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