Relaxed atmosphere & relaxing views. Spacious bungalow for 8 - 3 floors, 2 bath rooms & every floor has a toilet. Shop open every day & plenty of choice. Swimming pool a bit too crowded, due to swi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Relaxed atmosphere & relaxing views. Spacious bungalow for 8 - 3 floors, 2 bath rooms & every floor has a toilet. Shop open every day & plenty of choice. Swimming pool a bit too crowded, due to swi... See more
Company replied
After our first vacation at Dormio Eifeler Tor as a family, all we wanted was to come back here. The children loved the playgrounds and outdoor walks, we loved the comfort of the apartment, the terrac... See more
Company replied
Resort in a beautiful location in the Eifel, next to the hiking paths. Great house with sauna, spacious bedrooms, well isolated. The team in charge of the kids club is great, organizing many activitie... See more
Company replied
We had a great stay at the resort! Everything was just perfect. We loved the spacious, bright and clean apartment, with a good and well-equipped kitchen, bathroom with sauna and whirlpool and th... See more
Company replied
Situated in the scenic Eifel, just across the German border, you will find Dormio Resort Eifeler Tor. Dormio Resort Eifeler Tor has extensive facilities, including a large indoor and outdoor swimming-pool, a great indoor and outdoor play area and a Mio Kids Club, where your children can have a great time. If you like to eat out, the traditional German restaurant and the Italian restaurant will be perfect for you. On the lively promenade you will find nice shops, a bike hire shop and a tourist information point, where you can ask any questions you might have and get the best tips about the surrounding area!
Schwammenauel 6, 52396, Heimbach, Nordrhein-Westfalen, Germany
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Relaxed atmosphere & relaxing views.
Spacious bungalow for 8 - 3 floors, 2 bath rooms & every floor has a toilet.
Shop open every day & plenty of choice.
Swimming pool a bit too crowded, due to swimming lessons.

Reply from Dormio Resorts & Hotels - Eifeler Tor
Great location, great facilities. Easy book in and book out and no drama. Perfect holiday for the whole family

Reply from Dormio Resorts & Hotels - Eifeler Tor
We have had a very good time in Dormio in Germany. Accommodation was excellent and for a reasonable price - we had a 95m2 maisonnette in one of the big buildings. It was very spacious, full of light, with a very nice view. Very clean and furnished with good taste. Private sauna was great. Only minor inconveniences: we would have liked to have a few more plates in the kitchen and we found the mattresses too soft. Otherwise the 2-floor apartment was really excellent.
The surroundings are really nice and there are plenty of walking and cycling paths along the river and the lake.
In the resort the possible activities were also of a high level, with good sporting equipment for kids. The indoor pool was very nice and our kids enjoyed it. The kids wooden entertainment indoor "park" was fantastic. The shop is well equipped and clean with good quality products.
The restaurant is so-so. The choice of dishes is very small and what we had was too salty. On pizza day they ran out of pizza when we arrived, even though we had reserved pizzas in advance! But, to compensate, their offered us desert and coffee for free which was very nice of them. We appreciated it.
All in all we liked our stay here a lot and we will probably come back and suggest it to friends as well. Thanks to all the staff for a nice stay.

Reply from Dormio Resorts & Hotels - Eifeler Tor
Great place, friendly and helpful staff, lovely accommodation, clean, comfortable. Just a fabulous place.

Reply from Dormio Resorts & Hotels - Eifeler Tor
Lovely location with amazing scenic views. Very calm and satisfying holidays spent in this location.

Reply from Dormio Resorts & Hotels - Eifeler Tor
Lovely apartment, surrounded by a wonderful piece of nature. Well equiped, clean, quiet, lot of space, loved the sauna in our apartment.

Reply from Dormio Resorts & Hotels - Eifeler Tor
We had a great stay at the resort! Everything was just perfect. We loved the spacious, bright and clean apartment, with a good and well-equipped kitchen, bathroom with sauna and whirlpool and the beautiful view over the hills of the Eifel. We were lucky to have two clear nights with stars and a beautiful sunrise in the morning.
The market on the park opens at 8 in the morning and has many fresh bread options for a nice breakfast. The staff is friendly and helpful.
The location is great! There are many hiking trails that you can start directly from the resort and more within a short drive. The beautiful cities of Aachen and Monchau are about 40 minutes away by car.
We recommend this place!

Reply from Dormio Resorts & Hotels - Eifeler Tor
Everything was as it was advertised, perfect calm environment, with great pool. Will be back next year!

Reply from Dormio Resorts & Hotels - Eifeler Tor
After our first vacation at Dormio Eifeler Tor as a family, all we wanted was to come back here. The children loved the playgrounds and outdoor walks, we loved the comfort of the apartment, the terrace and the excellently equipped kitchen.

Reply from Dormio Resorts & Hotels - Eifeler Tor
It's a really lovely resort. In a quiet area, with excellent facilities, rooms, and staff. We loved the pool, the air trampoline, and the children's area. The rooms were large and comfortable, and there was even an in-house sauna!

Reply from Dormio Resorts & Hotels - Eifeler Tor
Resort in a beautiful location in the Eifel, next to the hiking paths. Great house with sauna, spacious bedrooms, well isolated. The team in charge of the kids club is great, organizing many activities; and special mention to the kids indoor playground

Reply from Dormio Resorts & Hotels - Eifeler Tor
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.