Great collections
Great collections, good discounts and quite fast delivery.
8 October 2026
Unprompted review
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Company details
Written by the company
DILLING – rakkaudesta villaan jo vuodesta 1916. Verkkokauppamme myy luonnonmateriaaleista valmistettuja vaatteita, joissa ei ole haitallisia kemikaaleja tai raskasmetalleja.
Contact info
Teollisuustie 9, 04300, Tuusula, Finland
- 010 3236 805
- asiakaspalvelu@dilling.fi
- dilling.fi
4.3
Excellent
320 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 week
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Must have -pullovers for winter
Must have -pullovers for winter. Nice natural colours too. Fabric should be a little bit thicker.
9 September 2026
Unprompted review
I love the socks
I love the socks! It's also great that they have large sizes, 47-50 is perfect for my size 45 feet.
1 August 2026
Unprompted review
Shorts losing shape
Even though the shorts fit well initially, they became loose and uncomfortable in less than two days. The leg openings, which are not reinforced with firmer material to help them stay in place, started to scrunch up and fold inward, making the shorts unsuitable for cycling and exercise.
Now I can only wear them underneath my clothes, and even then they need to be pulled down constantly. I understand that they are made from wool and other natural materials, but I would appreciate more transparency about the possibility of the fabric stretching or changing shape over time. They now look different from the shorts shown in your advertisements.
I hope you will consider improving the design, as the material itself is very soft and comfortable.
12 July 2026
Unprompted review
Reply from DILLING
Dear Nino,
Thank you for taking the time to share your experience and for your honest feedback.
We're very sorry to hear that the shorts haven't met your expectations. We understand how disappointing it must be when a product doesn't perform as you had hoped.
Our wool garments are made from knitted natural fibres without elastane in the fabric itself. This means that the material can relax and stretch slightly during wear, which is a natural characteristic of knitted wool.
We would very much like the opportunity to help you, but we can't identify your order from your Trustpilot review. Therefore we hope that you'll contact our English customer service at hello@dilling.com. We'd be happy to take a closer look at your experience and see whether one of our other wool qualities might be a better match for you.
We hope to hear from you and find a good solution together.
Kind regards,
Charlotte / DILLING
Very lowely clothes by Merino wool!
Very lowely clothes by Merino wool!
But sizes are only 2 metres long human.
Legs should be 1m long and arms also. I don't get it that most of the earths people are no long but stil productions won't notise that att all!!
So bought and returned :(
20 February 2025
Unprompted review
Sewed in Belarus
I received clothes sewed in BELARUS 💩🤯 If they have been made before war had started there should be a notice on your website that you did sew cloth in Belarus and you will be selling them out and you are not sponsoring genocide while doing business. I really hope this is the scenario. From 4 items I ordered only 1 was sewed in Lithuania like you are stating in your website.
1 October 2022
Unprompted review
Reply from DILLING
Dear Anda Erina,
Thank you for your review.
I do understand your concerns and would like to start by saying that as of March 2nd, 2022, DILLING is terminating our contract of co-operation with the Belarusian sewing facility, Lubawa, that has supported our production for years as a direct response to the Russian invasion of Ukraine.
We always want to be as open as possible about our products and production process and we try to give as much information on our website. You can read everything regarding our animal welfare, production and dying process on our blog under sustainability.
Please see the following link for more information about our production, where we also talk about Belarus:
https://uk.dilling.com/Sustainability/Produced-in-Europe/
https://www.dilling.fi/Ymparistoa-saastaen/Valmistettu-Euroopassa/
If you have more questions you are always welcome to ask our customer service and we will do our best to answer them.
Under each product in our webshop in the product details submenu, and then under the supply chain, we list our entire supply chain, including which countries are involved - and where in Europe each item is dyed, cut, sewn, etc. From where the sheep lives to when the item is finished and some items can be sewn in Lithuania or Belarus. I am sorry if you where not aware of this.
We would like to get in contact with you, so we can talk about it in more detail and help you.
Kind Regards,
DILLING
A reliable company
Merino wool undergarments arrived in 1 week to my home in Finland. Great quality.
13 September 2022
Unprompted review
Reply from DILLING
Thank you so much for your feedback! :) Nice to hear that you are happy with the quality of our clothes and company! :)
The T-shirt is a bit too long for a…
The T-shirt is a bit too long for a short person. And it's hard to guess how thick or thin the jumpers are. The fabrics are nice, though. Not itching at all.
19 January 2022
Reply from DILLING
Dear Mai,
Thank you for your feedback.
I am so happy to read that you like the fabrics.
It can be difficult to make clothing that will fit perfectly on everyone. Not two persons are the same.
So we try hard to make clothing that will fit most of our customers well, and our customer service will always do their best in trying to guide you if needed.
In the website there is a guide of merinowool qualities where you can read more about each type as well.
We will contact you in order to help you find the right match.
Have a lovely day.
Kind regards
Jutta / DILLING
Excellent company
Excellent company, excellent products. Would not hesitate to purchase from them again.
24 August 2020
Unprompted review
Merinowool underwear
I ordered merinowool underwear and they are great, very comfortable to use. I had to return my clothes first, because they werent my size (what comes to panties it might be good to order one size bigger). Quickly I got money back and also new pants came fast. Highly recommend! :)
25 April 2019
Unprompted review
Quality products and flexible return.
10 January 2019
Unprompted review
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