It was a very simple, straightforward process. I was asked if I had experience and background on a topic which took about 5 minutes and the customer wanted to talk to me that same day. It was easy t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I think that all questions have been formulated in a clear way and super detailed. It’s been easy based on my own experience providing feedback and comments.
Company replied
Great communication by the team and my direct contact at Dialectica. When minor issues arose, the account rep, Camilo, resolved them quickly and professionally. I also like how they pay their experts... See more
Wow! That was straight to the point. I loved the experience and am looking forward to the next time. Nice people, and a very professional way of handling the surveys.
Company details
Written by the company
Dialectica is a global information services company and expert network that helps businesses access the knowledge they need to make informed decisions. Founded in 2015, the company has quickly grown to become a trusted partner for the world’s leading investment firms, consultancies, and fortune 500 corporations. With 6 global offices in Europe, Asia, North and South America Dialectica serves over 1,000 clients across industries and geographies. The company specializes in delivering primary research services by connecting clients with industry experts and providing actionable insights. Through expert interviews, custom research, and market analysis, Dialectica empowers clients to evaluate opportunities, address challenges, and gain a competitive edge in their sectors. What sets Dialectica apart is its unwavering focus on quality, innovation, and exceptional client service. A team of over 1,400 professionals drives the company’s success, embracing a culture of excellence, collaboration, and continuous growth. Dialectica’s commitment to operational rigor and delivering consistent value has earned it recognition for 5 consecutive years as one of Europe’s fastest-growing companies by the Financial Times.
Contact info
London, United Kingdom
- marketing@dialecticanet.com
- dialectica.io
4.7
Excellent
3K reviews
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very professional and a pleasure to deal with
I found Dialectica’s approach to be very professional, communicative and efficient. Very well organised and a real pleasure to deal with. Highly recommended!
9 April 2026
Unprompted review
Reply from Dialectica
Thank you for the kind review and recommendation. We are pleased that you found your experience to be professional, efficient, and well-organized. Maintaining clear communication and a streamlined process is a top priority for our team. We appreciate your comment and look forward to any future opportunities to work together.
Pragmatic questions and topics/agenda…
Pragmatic questions and topics/agenda disclosure before call.
2 April 2026
Unprompted review
Reply from Dialectica
Thank you for your review. We are glad the agenda and pragmatic approach met your expectations, and we look forward to working with you again!
Contacted by Sofia Trespalacios to…
Contacted by Sofia Trespalacios to complete a survey on Satellite Data Services. Rate agreed and confirmed via email on 30 March 2026. Survey completed on 1 April. Took 55 minutes, not 20 minutes. Followed up for payment on 31 March, then 1 April, copied finance team listed on website (email bounced not recognised). Been contacted by Dimitra Sypsa on 2 April for more follow up work on same subject. Enquired about pending payment from survey first but no response.
PLEASE CAN SOMEONE FROM DIALETICA RESPOND ABOUT MY PAYMENT?
Thanks,
Ambreen
1 April 2026
Unprompted review
Reply from Dialectica
Thank you for your review.
Unfortunately we are unable to locate your profile in our systems with only this information.
We kindly request that you reach out to us here: expertsupport@dialecticanet.com, with any additional information, in order to investigate this matter.
Professional and smooth experience
I had a good experience working with Dialectica. Their team was professional, communication was timely, and the overall process was smooth and well organized. They made the engagement easy to navigate, and follow-up on payment details was clear.
Overall, a positive experience, and I would be open to collaborating with them again.
2 April 2026
Unprompted review
Reply from Dialectica
Thank you for taking the time to leave this review. We are pleased to hear that you found our team professional and the overall process well-organized. Ensuring timely communication and clear procedures is a priority for us. We appreciate your positive comment and look forward to the opportunity to collaborate with you again in the future.
After a 1st paid interview no more compensation
After a 1st paid interview i was contacted several times for short interviews (non paid) that i think became the standard ! Sollicitating on responses by mail or interviews every week (with no compensation, or tokens i never saw)....
7 April 2026
Unprompted review
Reply from Dialectica
Thank you for your review.
We’re sorry to hear that your experience did not meet expectations. This is not the standard we aim to uphold, and we take such concerns seriously.
We would appreciate the opportunity to review this further. Please feel free to reach out to us at expertsupport@dialecticanet.com with any additional details so we can look into this more closely.
An extremely professional organisation
An extremely professional organisation. They have an impressive portfolio and work with some of the best organisations and experts.
8 April 2026
Unprompted review
Reply from Dialectica
We appreciate you leaving such a positive review. Delivering a professional experience and connecting great organizations with top experts is our main goal, and we are glad to see that commitment reflected in your comment. We look forward working with you again!
This was a smooth and easy process and…
This was a smooth and easy process and there seemed to be a close match between the client's areas for investigation and my areas of expertise.
7 April 2026
Unprompted review
Reply from Dialectica
Thank you for sharing your positive review. We are very pleased to hear that you found the entire process to be smooth and straightforward. Ensuring a close match between a client's needs and your professional expertise is a priority for us, and we appreciate you taking the time to share your experience.
I was skeptical at first
I was skeptical at first, but the experience was good, and I feel that I provided substantive input.
7 April 2026
Unprompted review
Reply from Dialectica
Thank you for taking the time to share this review with us. We are very glad to hear that the experience turned out to be a positive one. Your substantive input is highly valued, and we greatly appreciate your willingness to participate and share your expertise.
Serious and Professional on Expertise Insights
Dialectica provided professional, complete and timely information on the process, the client and the expertise requested from the client. This resulted in a very interactive dialogue with the client that received information that 95% all the boxes. The 5% is handled by a follow up.
7 April 2026
Unprompted review
Reply from Dialectica
Thank you for your detailed comment. We are pleased that our timely communication helped facilitate such a productive and interactive dialogue with the client. We appreciate your partnership and look forward to working with you again!
Interesting & Informative
I found the experience to be professionally organised, ran on time, my expectations were met
7 April 2026
Unprompted review
Reply from Dialectica
Thank you for taking the time to leave this positive review. We are very pleased to hear that the event was well-organized, ran on schedule, and fully met your expectations. We greatly appreciate your support and look forward to working with you again.
Easy participation
The participation was easy and I could pass my knowledge to the survey with details. I wish I could collaborate more in a project where I could share my thoughts and opinions such as a kaizen event on a specific theme I am an expert on.
7 April 2026
Unprompted review
Reply from Dialectica
Thank you for sharing such a wonderful review of your experience. We truly appreciate your dedication and the depth of expertise you provided, and we look forward working with you again!
Representative no-showed for initial…
Representative no-showed for initial meeting.
Handwaved it with a multitude of excuses including not receiving the email, later backtracked it to having received the email but not read it yet. I even registered on their Zcal scheduling app but this was apparently worthless as well.
It's a horrible first impression for an organization with already poor showings (Google 'Dialectica scam' and see the many results that pop up), and I terminated further engagement with them.
I would advise others to do the same.
6 April 2026
Unprompted review
Reply from Dialectica
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and the frustration caused by the missed meeting and subsequent communication.
What you’ve described does not reflect the standards we strive to uphold. We understand how important punctuality, clarity, and professionalism are and we regret that this was not your experience.
We would genuinely appreciate the opportunity to look into this matter further and better understand what happened. If you’re open to it, please reach out to us directly at expertsupport@dialecticanet.com with any additional details, and we will ensure this is reviewed internally and addressed appropriately.
EASE OF GETTING CONSULTS SET UP
EASE OF GETTING CONSULTS SET UP, AND VERY RELEVANT TO MY PAST EXPERIENCES.
3 April 2026
Unprompted review
Reply from Dialectica
Thank you for your review! We are pleased that setting up your consults was a smooth process and highly relevant to your background. We appreciate your support and always strive to provide an easy-to-use service.
Reply from Dialectica
Thank you for your review! We are very pleased that you felt valued and that your experience was rewarding. We truly appreciate your support and always strive to provide a worthwhile experience. We look forward working with you again!
Dialectica
Really good company to work with and do business with. Very professional!
3 April 2026
Unprompted review
Reply from Dialectica
Thank you for your kind words Elaine! We appreciate it.
Reply from Dialectica
Thank you for your review! We are very glad to hear that you found everything clear and easy to work with.
Other platforms pay you for actual time…
Other platforms pay you for actual time on phone. The client asked to continue talking beyond the scheduled time and payment was for the 1/2 hour scheduled.
2 April 2026
Unprompted review
Reply from Dialectica
Thank you for sharing your feedback.
We understand your concern regarding payment for time spent beyond the scheduled call. To help us review this matter properly, we encourage you to reach out to us here: expertsupport@dialecticanet.com, with more details of the call in question. This will allow us to look into it and ensure everything is handled appropriately.
We value your collaboration and are committed to addressing any issues promptly.
Smooth experience and professional coordination
I had a great experience working with Dialectica. The entire process was smooth and well-structured. Communication was clear and timely at every step, which made it easy to understand expectations and prepare accordingly.
The team was professional and respectful of my time. The discussion was relevant and focused, and it felt like my inputs were genuinely valued. Scheduling and coordination were handled efficiently without unnecessary back and forth.
The payment process was also straightforward and transparent, which adds to the overall positive experience.
Overall, a well-managed and professional platform for expert consultations. I would be open to working with them again.
2 April 2026
Unprompted review
Reply from Dialectica
Thank you for taking the time to share this detailed review! We are delighted to hear that you experienced a smooth, well-structured process and appreciated our clear communication and straightforward payment system. We truly value your participation and look forward to collaborating with you again in the future!
very professional conduct and…
very professional conduct and responsive assistance
31 March 2026
Unprompted review
Reply from Dialectica
Thank you so much for your kind comment! We are very pleased to hear that you valued our professional and responsive assistance, and we look forward to future collaborations together.
Very simple and straight to deal with
Very simple and straight to deal with. Talking with a knowledgeable human, not a robot or a call centre. All the admin was clear, concise and quick.
2 April 2026
Unprompted review
Reply from Dialectica
Thank you for sharing this positive review! We are delighted to hear that you enjoyed a straightforward process and valued the direct interaction with our team. We are glad the administration was quick and clear, and we look forward to collaborating with you again in the future!
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