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Cartridge World CyprusReviews 

1,670
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, noting that orders arrive promptly and often sooner than expected. Many people are highly satisfied with the product quality, finding items like cartridges and 3D printing equipment to be excellent. The staff receives frequent commendation for being friendly, professional, and very helpful, often going above and beyond to assist with inquiries and provide solutions. However, some customers also noted occasional issues with the website, experiencing lag and slow navigation when trying to place orders. A few other people also felt that there were difficulties with order tracking and notifications, leading to uncertainty about delivery status.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and quick delivery... See more

Product

Customers consistently note positive experiences with product quality and selection, often praising items... See more

Order

Clients share positive opinions on order, with many reviewers finding the online ordering process easy and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and responsiveness.... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All good here now. I was kind of upset with closure of the store in Paralimni some time ago, but now the online ordering and delivery are flawless, which compensates for the absence of closest to me... See more

Company replied

Rated 5 out of 5 stars

We have been working with 'Cartridge World' for a long time, and they never disappoint. They deliver direct to our office in the shortest possible time. The company offers a top-notch level of service... See more

Company replied

Rated 5 out of 5 stars

'Cartridge World' deliver direct to the house or convenient collection point what has been ordered within the time quoted at a reasonable price. Having dealt with them for many years, I do miss the... See more

Company replied

Rated 5 out of 5 stars

Greeted immediately by Duncan. He was friendly, professional and very helpful in finding the inks for my old printer. He ordered the bottles and called us as soon as they arrived. Cartridge World... See more

Company replied


Company details

  1. Office Supplies Store
  2. Computer and Accessories Store
  3. Computer Repair Service
  4. Pen Store
  5. Printer and Scanner Store
  6. Toner Cartridge Supplier

Written by the company

At Cartridge World we have a reputation for delivering professional and friendly service to our customers. For over 20 years we have supplied money saving, green (carbon neutral since 2022), printing solutions and computer supplies to Business and Home users in Cyprus. We have 3 stores across the island where you will enjoy a high standard of personal service from our knowledgeable staff. Visit our website cwcyprus.com and discover the biggest range of original brand printer cartridges as well as our own brand money-saving ink and toners. We offer great deals on paper, printers, 3D printing, computers and laptops plus thousands of computer and office related supplies. Order online for prompt delivery to home or office. Our specialist technicians provide: printer, laptop and computer repair services with free diagnosis on a no-fix-no-fee basis. Ask about our professional INFINITY managed print service. A new Epson printer + Unlimited ink + Support for a small monthly fee.

Fast and Free Deliveries

Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.

Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.
We typically deliver in 1-3 days and display the expected delivery time on our website if longer. Our team are good at calling to confirm the status of orders. We guarantee to phone and give you an update in the first business day following receipt of your order. We further guarantee 100% satisfaction our own brand ink and toners. All our repairs are covered by a 3 month warranty. Warranty for Hardware and Accessories is as per the manufacturer warranty and is mentioned on our website.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(1,670)

86 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect service every time

Perfect service every time. Ordered toner refill cartridge and received it the very next day in Nicosia at the courier pick up point of my choice. Very satisfied with the service and product!

25 June 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you so much for the wonderful feedback! We are thrilled to hear that your toner refill arrived in Nicosia the very next day and exactly where you needed it. Making your experience fast, convenient, and reliable is always our top priority.

We truly appreciate your support and look forward to delivering the same great service on your future orders!

Kind Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

All good here now

All good here now. I was kind of upset with closure of the store in Paralimni some time ago, but now the online ordering and delivery are flawless, which compensates for the absence of closest to me shop.
Also, the manager had called to personally follow-up that my order was as expected.

24 June 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for sharing your feedback with us. While we were sad to close our Paralimni location, we are delighted to hear that our online ordering and delivery services have provided a seamless alternative for you.

We will certainly pass your kind words along to the manager who followed up on your order; ensuring a personal touch and excellent service is always our priority. Thank you for your support!

Kind Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

I have the best words to say about the…

I have the best words to say about the service provided by the 2 people at the store, Lefkios and Manos, who are always very helpful and full of kindness and joy towards the customer.

1 July 2026
Unprompted review
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you so much for the wonderful review!
We are absolutely thrilled to hear about your great experience. Lefkios and Manos are indeed fantastic members of our team, and we couldn't be prouder of the kindness and joy they bring to our customers every day. We will be sure to pass your kind words along to them!

Kind Regards,
Cartridge World Cyprus

Rated 4 out of 5 stars

Excellent follow-up by 'phone

Excellent follow-up by 'phone. Necessary because it was more difficult online to select the right toners. I searched by printer model and ended up ordering the wrong ones. This was sorted out on the telephone conversation - so full marks there.

22 June 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for the 5-star review! Finding the right toner online can definitely be tricky, so we are incredibly glad our team could step in and get everything sorted out for you over the phone.

Please feel free to give us a call whenever you need to reorder—we're always happy to help you find the perfect match. Thanks again for choosing us!

Kind Regards,
Cartridge Wolrd Cyprus

Rated 5 out of 5 stars
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for your support and for highlighting your positive experience. We truly appreciate your feedback and look forward to serving you again.

Kind Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

Great service

18 June 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for the great review!
We're glad we could provide you with great service. We appreciate your support.

Kind Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

Easy to order

Easy to order, precice info, easy payment, fast delivery

16 June 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for the awesome feedback!
We love hearing that your experience was smooth from start to finish. Fast, precise, and easy is exactly what we aim for.
Enjoy your purchase!

Kind Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

Fantastic service

Fantastic service, as always, from Moira and the team in Limassol. My order was good value and delivered the next day. I would not hesitate to recommend this company.

18 June 2026
Unprompted review
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you so much for the wonderful review!

We're so glad to hear that Moira and the Limassol team looked after you well, and that you were happy with our services and next-day delivery. Your recommendation means a lot to us.

Thanks again for your support!

Kind regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

Great service

Great service

17 June 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you so much for the great review!
We’re thrilled to hear you had a positive experience with us. We look forward to serving you again soon!

Kind Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

Helpful staff, and really good service!

I bought some fluo paper i needed for a project, Miss Moira, the store manager, was lovely and helped me through out my order. I wanted to return part of my order and replace it with another product i preferred more. The return and replacement went really smooth with the help of Miss Moira and I'm more than satisfied. I definitely recommend this company, and will be ordering again soon.

9 June 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for the amazing review! We're thrilled Miss Moira made your order and exchange so easy. We’ll be sure to share your kind words with her.
Thanks for the recommendation, and we look forward to your next order!

Best Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

Excellent service and very responsive…

Excellent service and very responsive team. A special thank you to our account representative, Andri Theodorou for her outstanding support, speedy responses and professional approach to date. Any queries are dealt with quickly and efficiently, making the whole process seamless. Highly recommend!

8 June 2026
Unprompted review
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for your exceptional review.
We are delighted to hear that our team has provided you with a seamless and efficient experience. Your kind words regarding Andri’s professionalism and outstanding support have been shared with her directly, and she is equally appreciative of your feedback.
We look forward to maintaining this high standard of service for your business.

Best Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

We have been working with 'Cartridge…

We have been working with 'Cartridge World' for a long time, and they never disappoint. They deliver direct to our office in the shortest possible time. The company offers a top-notch level of service, competitive prices, and great special promotions. A special shoutout to our account manager, Andri Theodorou. She is always available, responsive, and constantly helps us find the best deals for our business needs.

7 June 2026
Unprompted review
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you so much for the fantastic review!
We love hearing that our fast deliveries and great prices keep your business running smoothly. We’ll be sure to pass your special shoutout along to Andri—she’ll be thrilled to know her hard work is appreciated!
Thanks for your continued loyalty.

Best Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

good service

Good service and quick delivery

23 May 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thanks for the great review! We're thrilled you enjoyed our quick delivery and service. See you next time!

Best Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

Good

very good thanks

18 May 2026
Unprompted review
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thanks for the awesome feedback! Glad we could deliver a very good experience for you.

Best Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

Visited the shop for the first time to…

Visited the shop for the first time to purchase some ink cartridges. Lefkio and Manos are superb and enthusiastic staff members. Fantastic customer service. Will definitely be visiting again. 5*

25 May 2026
Unprompted review
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for choosing our shop for your ink cartridges and for taking the time to leave such a kind review. Excellent customer service is what we strive for, and it’s wonderful to know that Lefkios and Manos delivered exactly that.
We truly appreciate your support and look forward to your next visit!

Best Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

Fast and simple!

Order, pay, get the parcel on time as they promised. So simple so good!
Thanks!!!

17 May 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for taking the time to share your experience. We are delighted that your order arrived right on time and that you found our process efficient. We look forward to serving you again in the future!

Best Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

Great service and quick delivery.

Great service and quick delivery.

13 May 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for the great review! We're glad we could get your order to you quickly.

Best Regards,
Cartridge World Cyprus

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