Covered2Go Travel Insurance Reviews 7,146

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 315 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, user-friendly website, and competitive pricing. Many find the process of obtaining coverage to be straightforward and efficient, often highlighting the ease of the online experience. The staff are frequently commended for their helpfulness, politeness, and efficiency in assisting with inquiries and issues. However, some customers expressed dissatisfaction with the process of handling medical conditions, noting that it often requires a separate application or incurs an additional premium, which they found inconvenient or unclear. A few also mentioned significant premium increases without clear explanations, and some experienced difficulties with the online system for medical screenings or editing personal details.

What people talk about most

Price

Reviewers highlight positive aspects of price, often finding it competitive and affordable, especially for... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the ease and intuitiveness of the... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the politeness, helpfulness, and... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of use, intuitive design, and... See more

Service

Consumers find service to be positive, highlighting its efficiency and ease of use. Many praise the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent and simple service where you see exactly what you are covered for. The website is easy and intuitive and the price is very good. The website actually glitched while I was processing my order... See more

Company replied

Rated 5 out of 5 stars

Even easier to get cover than last year. Renewal was about 8% more than last year and I thought this was acceptable as my wife and I are another year older! The medical questionnaire was much simple... See more

Company replied

Rated 5 out of 5 stars

When I contacted through email the response was always really quick snd helpful. When I phoned the staff were really friendly. When I noticed an error Gracie was brilliant at reassuring me and amend... See more

Company replied

Rated 5 out of 5 stars

Easy to choose level of cover as well laid out. Fair pricing. Queries and claims dealt with very well. I have chosen them over several years as I appreciate their service and pleasant attitude on the... See more

Company replied


Company details

  1. Travel Insurance Company
  2. Insurance Agency
  3. Insurance Company

Written by the company

At Covered2Go, we’re more than just a travel insurance provider – we’re a family-run business with a passion for protecting your adventures and ensuring your peace of mind. From your first click to purchase to the moment you need to make a claim, our customers are at the very heart of everything we do. We understand that travel is about creating unforgettable memories, and we’re here to make sure nothing gets in the way. That’s why we’re committed to delivering an excellent experience across all touchpoints, offering tailored policies, a straightforward purchase process, and responsive, caring support when you need it most. Our family values drive us to treat our customers like part of the family. We work tirelessly to provide comprehensive cover, including options for pre-existing medical conditions, ensuring everyone can travel with confidence. And should you ever need to make a claim, our dedicated team and trusted partners will guide you every step of the way with expertise and compassion. At Covered2Go, we’re here to help you travel further, worry less, and enjoy more – because your journey is as important to us as it is to you.

Covered2Go Travel Insurance

Written by the company

What We Do
Covered2Go Travel Insurance is a family-run business specialising in travel insurance and online technology. With a strong commitment to delivering exceptional customer service, we strive to provide comprehensive coverage tailored to your travel needs.
UK-Based Call Center
Our friendly sales advisors are based in Stockport. They are there to help answer any queries or questions you might have about our award winning Policies. Our sales team can be contacted on 0333 400 7745.
24/7 Emergency Medical Assistance
We work very closely with our Doctor led 24 hour medical emergency team who are always on hand to help you through a medical emergency whilst you are on holiday.
The Whole Package
At Covered2Go we believe that we have to provide the whole package and that means that not only must the price be competitive, but the cover provided should be extensive, the policy terms and conditions reasonable and easily understood and, most importantly of all, the claims process must be straight-forward, fair and supported by prompt settlement. Our claims team are dedicated to providing a fast, efficient, professional and above all friendly service. We appreciate that making a claim is a stressful time and we will do as much as possible to make the process as smooth as possible.

Contact info

Protect Your Adventures with Covered2Go

Get A Quote Today for Award-Winning Travel Insurance!

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Good service

28 January 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Emrys,

Thank you for taking the time to leave a review for Covered2Go on Trustpilot.

We’re pleased to hear that you found our service to be good and appreciate your feedback.

Thank you for choosing Covered2Go.

Best wishes,

Hannah

Rated 5 out of 5 stars

Holiday cover was so simple to book and…

Holiday cover was so simple to book and good value.

28 January 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Maureen,

Thank you for taking the time to leave a positive review for Covered2Go on Trustpilot.

We are pleased to hear that you found your holiday cover simple to book and good value.

Thank you for choosing Covered2Go.

Best wishes,

Hannah

Rated 5 out of 5 stars

Excellent service

Excellent service. Easy online application and very good value

31 January 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Christine,

Thank you for taking the time to leave such a positive review for Covered2Go on Trustpilot.

We are pleased to hear that you found our online application easy to use and that you were satisfied with the value of our service.

Thank you for choosing Covered2Go.

Best wishes,

Hannah

Rated 5 out of 5 stars

The process was so simple and quick…

The process was so simple and quick compared to other quote I obtained! In addition it was half the price of the other quote! I've been with Covered 2 Go for several years now and just decided to compare with another company for the first time. I quickly went back to Covered 2 Go. I recommend you to everyone I know.

30 January 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Stella,

Thank you for taking the time to leave such a positive review for Covered2Go on Trustpilot.

We are delighted to hear that you found the process simple and quick, and that our pricing compared favourably with other quotes. We truly value your loyalty over the years and are pleased that you chose to continue with Covered2Go after exploring alternative options.

Thank you also for recommending us to others. Your support is greatly appreciated by the whole team.

Best wishes,

Hannah

Rated 5 out of 5 stars

Very clear and polite and helpful

Very clear and polite and helpful. I am 90years old and everything was explained with patience and efficiency

27 January 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Jaqueline,

Thank you for taking the time to leave such a positive review for Covered2Go on Trustpilot.

We are delighted to learn that you found our staff to be clear, polite and helpful and that you were given patient and efficient explanations.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 5 out of 5 stars

Helpful staff

30 January 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Ms Roberts,

Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.

We are delighted to learn that you found our staff to be helpful.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 5 out of 5 stars

Excellent service

Excellent service

29 January 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good morning Terry,

Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.

We are delighted to learn that you found our service to be excellent.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

best wishes,

Gracie

Rated 5 out of 5 stars

Quick and easy to work with

Quick and easy to work with, for renewals and responding to questions

25 January 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good morning Ms Hamilton,

Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.

We are delighted to learn that you found our company quick and easy to work with when renewing your policy and responding to queries.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you safe and enjoyable travels.

Best wishes.

Gracie

Rated 5 out of 5 stars

Really easy to use website

Really easy to use website and get a quote for my holiday, all done quickly and efficiently

28 January 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good morning Ms Brooks,

Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.

We are delighted to learn that you found our website easy to use and that the process of obtaining a quotation for your holiday was quick and efficient.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 4 out of 5 stars

Easy to renew policy online and prompt…

Easy to renew policy online and prompt response and very helpful medical team.

23 January 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good morning Terence,

Thank you for taking the time to leave such positive feedback for Covered2Go on Trustpilot.

We are delighted to learn that you found the renewal process of your policy to be easy and that our Medical Screening Team were helpful and prompt.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 4 out of 5 stars

First time using you and was all very…

First time using you and was all very efficient.

26 January 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good morning Chris,

Thank you for taking the time to leave a 4-star review for Covered2Go on Trustpilot.

We are delighted to learn that you found the process of purchasing a policy with us to be very efficient.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 4 out of 5 stars
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good morning Mr Andrews,

Thank you for taking the time to leave such positive feedback for Covered2Go on Trustpilot.

We are delighted to learn that you found the process of arranging your policy to be quick and simple.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 5 out of 5 stars

Honestly the best customer experience…

Honestly the best customer experience I've received via email from any company. The response was extremely quick and solved by issue pretty much immediately.

26 January 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good morning Brigitte,

Thank you for taking the time to leave such a positive review for Covered2Go on Trustpilot.

We are delighted to learn that you believe that the customer service received from our advisors was the best that you have had from any company and that the response you received was extremely quick.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 5 out of 5 stars

Competitively priced and good levels of cover, with loyalty discount

I've always found Covered2Go travel insurance competitively priced. Fortunately I've never had to claim, so can't comment on that. They offered me a discount for renewing and the process for doing that was smooth. Medical situations need to be reported separately, with an additional premium, but that process was also straight forward.

26 January 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good morning Ms Spencer,

Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.

We are delighted to learn that you are a returning customer and find our travel insurance policies to be competitively priced.

We are also happy that you found the process of renewing your policy and completing a new medical declaration to be smooth and straightforward.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you safe and enjoyable travels.

Best wishes,

Gracie

Rated 5 out of 5 stars

Good policy

20 January 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Mr Humphreys,

Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.

We are delighted to learn that you found our policy to be good.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 5 out of 5 stars

Happy with the service

Happy with the service, easy access and understanding and clear policy.

17 January 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Dionisia,

Thank you for leaving such a positive review for Covered2Go on Trustpilot.

We are delighted to learn that you are happy with the service provided and that you had easy access and a clear understanding of the policy.

Thank you for choosing Covered2Go for your travel insurance needs.

Best wishes,

Gracie

Rated 4 out of 5 stars

Easy application

Straight forward, easy to apply.

22 January 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Ms Scard,

Thank you for taking he time to leave a review on Trustpilot for Covered2Go.

We are delighted to learn that you found the application process for our policies to be straightforward and easy.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 5 out of 5 stars

Great customer service

Great customer service , value for money.

22 January 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Mr Reva,

Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.

We are delighted to learn that you found our customer service to be great and that the policy is of great value for money.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 4 out of 5 stars

Seems efficient and relatively easy to…

Seems efficient and relatively easy to do.

19 January 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Ms Cockayne,

Thank you for taking the time to leave a review for Covered2Go on Trustpilot.

We are delighted to learn that you found the process of purchasing a policy with us to be efficient and easy to do.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 5 out of 5 stars

Very efficient

Very efficient

21 January 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Mr Minshall,

Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.

We are delighted to learn that you found us to be very efficient.

Thank you for choosing Covered2Go for your travel insurance needs.

Best wishes,

Gracie

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