Combined Insurance (Canada) Reviews 

2,284
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,614 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally knowledgeable, friendly, patient, and thorough during home consultations. People note that representatives take their time to explain policy options clearly while ensuring no pressure is felt. Consumers also appreciate the great variety of insurance packages available to suit different personal and family needs. Reviewers state that the overall process is exceptionally smooth, easy to understand, and well-aligned with individual budgets. Many consumers express strong confidence in the structured guidance provided for selecting the best possible coverage. Clients frequently mention that their advisors make everything transparent and straightforward from start to finish.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing them as knowledgeable, friendly, and... See more

Customer service

Customers report positive experiences with customer service, consistently praising knowledgeable and patient... See more

Service

Clients share positive opinions on service, highlighting advisors who are thorough, friendly, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting straightforward... See more

Product

People report positive experiences with product, highlighting the comprehensive coverage and excellent plans... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Audrey L. Was amazing. She was very thorough, friendly and very professional. She was prepared going through our policies. She was very helpful going through beneficiary forms. It was a pleasure meet... See more

Rated 5 out of 5 stars

Debbie Shearer has been friendly, accommodating, with no pressure felt in the presentation of the products available. She made buying insurance, which for me in the past has been stressful, incredibly... See more

Rated 5 out of 5 stars

Matthew Faye was fantastic. Even when my husband gave him the side eye because I asked 41 million questions, Matthew said “nope I’m the same way with all the questions” and he just kept answering the... See more

Company replied

Rated 5 out of 5 stars

The representative was very great in letting me know that i needed to continue getting the paperwork/emails signed or it would have to be redone. She checked in regularly to ensure that we were doing... See more


Company details

  1. Insurance Company
  2. Disability Insurance Company
  3. Health Insurance Agency
  4. Income Protection Insurance Company
  5. Insurance Agency
  6. Life Insurance Agency

Written by the company

At Combined Insurance Company, we are on a mission to make the world of supplemental insurance easier to understand so you can feel confident you’re well covered. Powered through Chubb, we provide individuals, families, and businesses the supplemental benefits they need to help fill in coverage gaps and take insurance protection further.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,284)

2,061 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Marisa and Marie were fantastic!

Marisa and Marie were fantastic!! They explained everything thoroughly and understood what coverage would best suit our family and lifestyle.

17 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're thrilled to hear that our team thoroughly explained everything and helped you find the perfect coverage for your family and lifestyle. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Darlene was very knowledgeable and…

Darlene was very knowledgeable and honest!

10 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're so pleased to hear about your positive experience! It's wonderful to know that our team member provided such excellent service.

Rated 5 out of 5 stars

Very helpful and formal

Very helpful and formal. Understanding of policy and explanation of policies was clear and concise.

16 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're so pleased to hear that you found our team to be helpful and that the policy explanations were clear and concise. We truly appreciate your positive feedback!

Rated 5 out of 5 stars

the staff were very well informed and…helpful and were not aggressive in any way.

the staff were very well informed and were not pushy in any way.We both felt they were looking out for us both with what suited us best.

16 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're so pleased to hear that our staff provided you with well-informed and helpful assistance, ensuring your needs were met without any pressure. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Don’t have an year experience yet but

Don’t have an year experience yet but
So for I can say am comfortable with the likkle experience I have with yall

10 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We are so glad to hear that you are comfortable with your experience so far. We truly appreciate your positive feedback and look forward to continuing to provide excellent service.

Rated 5 out of 5 stars

It’s a great company with great policies

It’s a great company with great policies and I appreciate Maria so much for guiding me through step by step. Would definitely recommend to otgers

9 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We are so glad to hear you had such a positive experience with us! It's wonderful to know that our team provided excellent guidance and support. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Good presentation and explanation of…

Good presentation and explanation of what I needed. Very courteous personality, relaxing interview and interactions thanks very much

9 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're delighted to hear that you found the presentation and explanation helpful. It's wonderful to know that you had a relaxing and positive interaction with us. Thank you for your kind words!

Rated 5 out of 5 stars

An experience that made me feel like a plan was made for me, not just some customer.

I think what stood out most with my meeting with Marie and her trainee (sorry, I'm terrible with names and don't remember her name), was the vast level of knowledge available. I admit I knew very little going in, and can confidently say that I understand so much better what my options are and how well suited they are to my personal situation. I know that if getting my policy was an online process, I would not have so comprehensive coverage of what best suits my needs. I did not feel like I was being pressured to get something because it was the best plan, but instead informed about what was best for me and my family specifically. I really appreciated that.

10 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We are so pleased to hear about your positive experience and that our team's knowledge was so valuable in helping you understand your options. It's wonderful to know that you felt informed and supported in finding the best solution for your family's needs. We truly appreciate you sharing your feedback.

Rated 5 out of 5 stars

Excellent agent that explained…

Excellent agent that explained everything very thorough.
I’m very pleased with the agent Gabrielle.

16 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're so pleased to hear that our agent provided such thorough explanations and that you had a positive experience. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

My agent Tammie-Lee Ballinger going…

My agent Tammie-Lee Ballinger going above and beyond to make sure I have policies that fit my lifestyle and when I need help she there guiding me through making sure I am looked after and satisfied with the results!

14 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We are so pleased to hear about your positive experience! We truly value your kind words and appreciate you sharing how well you were looked after.

Rated 5 out of 5 stars

Wonderful Team & Efficency & Product & Professionalism

Wonderful team to deal with, great products for the clients and as per the Staff (Anita Ventress) great presentation and very detailed, professional and lovely soul. I will highly recommended their products and my advisor it been amazing. Thank you so much Combined Insurance (Canada) for the lovely offers and a great presentation at the MotoShow in Calgary :) 2026

5 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look