While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I only have 1 .AL domain and I transferred it from Host.al to Webhostal because Host.al was having billing issues and was unable to accept payments. With my renewal coming up I didn't feel safe having... See more

Rated 1 out of 5 stars

Performance of the control panel is really bad and FTP connections are unstable. Tried the free package which was ended without any notice. After contacting the helpdesk replied rapidly it was a 3-day... See more

Company replied

Rated 5 out of 5 stars

You guys are extremely fast when responding to your customers, I love the customer friendly support so much so that I want to get this for myself. I had to call for a family member and I just feel i... See more

Company replied

Rated 5 out of 5 stars

Good customer support, very nice friendly live chat, no down-time. Only issue there is no easy way to reboot the server and the ssh keys don't authorize the user even when you select that. Other than... See more

Company details

  1. Web Hosting Company

Written by the company

Cloudys.com specializes in robust web hosting services, tailored WordPress hosting for seamless website performance, and secure email collaboration solutions. We empower businesses with reliable infrastructure, optimized platforms, and advanced tools to streamline communication and ensure a smooth online presence. Whether you're building a website, managing content, or enhancing team collaboration, Cloudys.com provides the technology and support you need to succeed in the digital space


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

240 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very bad, I DO NOT RECOMMEND.

It was a terrible experience! I wouldn't recommend it to anyone!

2 April 2026
Cloudys logo

Reply from Cloudys

We take all feedback seriously, but we want to clarify the context of your experience. Upon reviewing your account, we can confirm that your website and services were suspended due to involvement in fraudulent activities.

We have a strict zero-tolerance policy regarding fraud, and enforcing our Terms of Service is necessary to maintain a safe and secure environment for all of our users.

Rated 4 out of 5 stars

Not service 24/24

28 February 2026
Cloudys logo

Reply from Cloudys

Thank you for your review.

We would like to clarify that our hosting and email services operate 24 hours a day with a 99.9% uptime guarantee. Our infrastructure is continuously monitored to ensure that services remain available and stable at all times.

If you experienced any specific issue or downtime, please contact our support team with more details so we can investigate and assist you as quickly as possible.

Best regards,
Support Team

Rated 2 out of 5 stars

Disappointed with Cloudys.com – Poor Support and Limited Laravel Hosting

Their support service is unresponsive — I submitted a ticket over a month ago and still haven’t received any answer.

Additionally, while they advertise Laravel hosting, key artisan commands like queue:work don’t function properly. This makes it unsuitable for production-level Laravel apps that depend on queues.

If you need reliable support or full Laravel features, I suggest looking elsewhere.

2 June 2025
Cloudys logo

Reply from Cloudys

Dear Sajmir,

We were sorry to hear you were not happy with our services. We take seriously feedback from clients who were not satisfied with our services and we review each case thoroughly. Our team is available for you at any time and will be happy to resolve any issue you might face or question you might have. Our main priority and mission are to provide our clients with a smooth and satisfying customer experience both with our support and our services.

Regarding Laravel application functionality, while our shared hosting fully supports deploying Laravel applications, certain system-level functions and commands are restricted due to security considerations inherent in a shared environment. These restrictions are in place to protect all users on our platform.

For applications requiring broader system access and the execution of such commands, we recommend our Managed VPS hosting solutions, which offer a more customizable and flexible environment.

We value your feedback and are using it to continually improve our services. Please don't hesitate to reach out to us directly at support at cloudys.com if you'd like to discuss your specific requirements or explore alternative hosting options.

Sincerely,
The Cloudys Team

Rated 5 out of 5 stars

I had a suspended website from non…

I had a suspended website from non payment of renewal. Ana, the cloudyhost rep, went extra and beyond to help by guiding in every step. Im not an IT by the way so that is very important.

13 March 2025
Unprompted review
Cloudys logo

Reply from Cloudys

Hi Infinity Dental,

Thanks for your kind words! We're delighted Ana could help resolve the issue with your website renewal and provide the support you needed. We appreciate you choosing Cloudyhost!

The Cloudyhost Team

Rated 5 out of 5 stars

Great and reliable

25 January 2025
Cloudys logo

Reply from Cloudys

Thanks for the positive review! We're glad we could provide a great and reliable service for you. 😊

Rated 1 out of 5 stars

Very bad service

19 December 2024
Unprompted review
Cloudys logo

Reply from Cloudys

We were sorry to hear you were not happy with our services. We take seriously feedback from clients who were not satisfied with our services and we review each case thoroughly. Our team is available for you at any time and will be happy to resolve any issue you might face or question you might have. Our main priority and mission are to provide our clients with a smooth and satisfying customer experience both with our support and our services.

We like getting feedback as that helps us improve our service. However, this type of generic feedback is not particularly helpful. Could you tell us what exactly went wrong?

Based on our previous communication, it appears that our team has successfully resolved your issue. If this is not accurate, kindly provide additional details so we can review your case further.

Rated 5 out of 5 stars

Great service

18 December 2024
Unprompted review
Cloudys logo

Reply from Cloudys

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. 😊

Rated 5 out of 5 stars

The service is pretty good

The service is pretty good
Support is online always when i have contacted.
So far i am happy to have my platform here

4 December 2024
Cloudys logo

Reply from Cloudys

Hi Klaidi,

Thank you so much for your 5-star review! We're thrilled to hear that you're happy with our service and that our support team has been there for you whenever you needed assistance. Your satisfaction means a lot to us, and we’re delighted to be a part of your journey.

If there's anything more we can do to make your experience even better, feel free to reach out anytime!

Best regards,
The Cloudys Team

Rated 5 out of 5 stars
Cloudys logo

Reply from Cloudys

Thank you for your positive review!

We're thrilled to hear that you're very satisfied with our domain services.

Your feedback means a lot to us, and we're here to ensure your experience remains top-notch.

Feel free to reach out if you ever need assistance. 🚀✨

Rated 5 out of 5 stars

Cloudys is an exceptional web hosting…

Cloudys is an exceptional web hosting provider known for its reliability, speed, and outstanding customer support. Whether you're a small business owner, blogger, or managing a large e-commerce platform, their hosting solutions are tailored to meet diverse needs. Customers consistently praise their user-friendly interface, robust uptime, and competitive pricing. What truly sets CloudyHost.com apart is their dedication to customer satisfaction, offering 24/7 support and seamless scalability for growing websites. If you're looking for a dependable hosting partner to ensure your website performs at its best, Cloudys is a fantastic choice.

28 November 2024
Cloudys logo

Reply from Cloudys

Thank you, Edison, for your wonderful review! 🌟 We're thrilled you appreciate our reliability, speed, and support. It’s our mission to help websites of all sizes perform at their best. Thanks for choosing Cloudys—we’re here to support your success! 🚀

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look