Clarks Reviews 

Brilliant customer service at the Wallington branch run by Nicola, very efficient and helpful during the back to school rush. Emma was so kind and patient with my son.

Neive was extremely, helpful, knowledgeable and attentive when we were trying to get school shoes for my granddaughter

Excellent Customer Service from Harneet at Clarks Uxbridge

I would like to give a special mention to Harneet at the Clarks Uxbridge branch for the exceptional customer service she provided.

She went completely out of her way to help me find the right shoes for my daughter. My daughter was not the easiest customer on the day, but Harneet remained incredibly calm, patient and supportive throughout. She never made us feel rushed or uncomfortable and continued to do everything she could to help us.

Her kindness, patience and dedication made what could have been a stressful experience into a really positive one. She is a fantastic representative of Clarks and a real asset to the team.

If Clarks has an Exemplary Staff Award or any form of employee recognition, I would wholeheartedly recommend Harneet for it. She truly deserves to be recognised for the way she went above and beyond to help us.

Thank you, Harneet, for making our experience such a good one!

salma from wolverhampton town centre store was great - thank you!

We decided today was the day to do our dreaded back to school shop. Went to Telford town centre Clarks for shoes with two very difficult tweens. Glen served us and was so helpful and friendly which helped ease the awkwardness from my girls. He even managed to make my eldest laugh which deserves a medal. Glen couldn’t do enough for us which meant we left with two happy girls. Glen is a credit to Clarks.

When I visited Clarks in Swansea's Quadrant centre on Sunday 23rd od August, I was immediately greated by a friendly member of staff who asked did I need any help today. I explained the reasons for my visit and immediately she asked me to take a seat and explained someone would attend to me in a moment.
Soon enough a friendly sales assistant called Sabrina came to help us. She was very attentive to my needs, listening really well to what type of shoes we required and the budget we had. Firstly Sabrina checked the size of my 5 year olds feet to get an accurate measurement. She then gave advice as to what size we should get and what to consider to allow for growth in my 5 year olds feet, obviously this would ensure that we would have the maximum use out of the shoes until it was time to purchase a new size.

We did have to try on several pairs, of slightly different sizes of both length and width shoes to eventually find three pairs that suited our needs and I have to say, this was not a problem to Sabrina, she was extremely patient and attentive throughout the task and made our experience a very positive and relaxed experience.

Thank you Sabrina and Clarks Swansea store.

We were supported hugely by Diane in the Yeovil branch today. She understood my child's additional needs, was patient, kind and caring and made the whole experience so much easier for me as a parent and my daughter too. Thank you Diane.

Sammy was very patient with my energetic 5 year old and helped me get him his new shoes for school and trainers!

Very professional and knowledgeable service from Charlotte in Alton today. Thank you!.

I visited Clark’s in Nuneaton today with my three lively grandsons and received excellent customer service from Chloe. She chatted to my boys and put them at their ease whilst going the extra mile to find shoes they liked and that fitted perfectly. All three boys tried on several different sizes to ensure they were a comfortable fit and to give me peace of mind. Great job, thank you, Chloe, I’ll ask for you the next time we visit Clark’s!

Visited Clarks in Blackburn for school shoes. Daanish was super helpful with measuring and ordering when what we wanted wasn’t in stock. Thank you ☺️

Helen was a great trainer fitter today. Spoke clearly to our child and brought out many styles for her to choose.

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I absolutely love my new burgundy suede loafers from Clarks! They are beautifully made, stylish, and incredibly comfortable. A special thank you to Anam for her kind and helpful assistance in choosing the perfect pair. Excellent service and a wonderful shopping experience! Highly recommended! ❤️

Liverpool Church street Clarks store was amazing. Gracie was fantastic and had amazing customer service. Thank you!

Lily was amazing today in the Bath store, she was so good with my daughter 😊 she was very friendly and welcoming.

Talisha was great--friendly, patient, knowledgeable, helpful without being pushy! And the shoes were good as well!

Helped by Ellen in a very busy shop this morning. Very positive experience and didn’t feel rushed at all. We are very happy with our purchase

Visited Clark’s Trafford centre today for school shoes and received outstanding service from Alisha! Super friendly and helpful from start to finish. Thank you 🤩

Luke at the Trafford centre branch was absolutely amazing!! An asset to the company

School shoes Served by Sam G at middlebrook, nothing was too much trouble. Service with a smile and lots of options offered even though my daughter has very wide feet. We managed to find a suitable pair of shoes.