Visited Clarks in Bluewater last week and the young lady who served us - Katie - was absolutely exceptional! Her patience and product knowledge was off the scales. It's so rare to see these customer s... See more
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At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
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Izzy was lovely and helped my daughter…
Izzy was lovely and helped my daughter pick her school shoes. Now we have to come back every year. Thank you.
Thanks so much Daisy for all your…
Thanks so much Daisy for all your wonderful help today!
A big thank you to Adam at the Hinckley…
A big thank you to Adam at the Hinckley branch. We have two special needs children and we were able to book an appointment after closing time which was a big help.
Went to Fosse Park Clarks today (had…
Went to Fosse Park Clarks today (had booked a 2.30pm appt). Met at the reception desk, took my details Eleanor immediately came over, measured & collected all within 10 mins. Eleanor was friendly, proficient and professional. Usually this is stressful but today was brilliant. No waiting and no fuss. Thank you Eleanor.
Rude staff and very unprofessional
Visited clarks in the mall today and it was busy so had a little wait not a issue. Our sales person was petra s and we asked for our son's feet to be measured and find some new shoes and she was so rude to us it was very unprofessional. Her tone of voice and attitude was not good! "Take your shoes off then" and just had a couldnt be bothered attitude. Almost went to John Lewis clarks instead as we have had no issues there in the past. Not sure if I would return after the service we received today.
Went to Clarks on middlebrook Bolton…
Went to Clarks on middlebrook Bolton was served by Awal nice young man he knew his stuff and was very patient with my granddaughter. Measured her feet and tried on 3 pairs of shoes we bought a pair and nothing was too much for him.
Extremely thankful for the excellent customer service
Alexander (Canterbury branch) measured both our daughters feet and was extremely knowledgeable at recommending styles that may be comfortable for them! He had endless patience and we left with shoes for both girls!! Highly recommend.
Martha was really helpful, excellent customer service
Martha was helpful, patient and enthusiastic when helping us with back to school shoes.
Most of all good with the kids and made the whole process efficient for us (the parents)
Tjankyou very much would strongly recommend!
(Cribbs causeway store)
Leah was very helpful and extremely…
Leah was very helpful and extremely kind and had a nice sense of humour
Stratford Westfield branch
Had a great experience today at the…
Had a great experience today at the Norwich branch buying my daughters school shoes - the shop was full but the system worked so well we were seen quickly and they have extra fitters on to meet demand. The young man who dealt with us (Ashley) was so attentive and a really good communicator which is a bonus as I am not patient or easy to deal with. Thanks so much Ashley you made this awful early experience easier than it’s ever been and you are an asset to that team x
Amazing
Sue at the Norwich Riverside Store was amazing! She made sure she got the perfect fit for my daughter after struggling at other stores due to needing wide fit. Will definitely be booking in with Sue again next year!
Iqra at the Westfield Stratford store…
Iqra at the Westfield Stratford store was really pleasant and helpful. She was also very patient when we were trying to decide between sizes ( all with a smile on her face). Thank you Iqra.
Emily was excellent
Emily was excellent - I needed three types of shoes for two picky kids and she was so great - by far the best experience I’ve had in Clarks. It was a busy Saturday too. Emily is an asset to that store.
Fantastic
Recently been to the Cwmbran store after not the best experience at another store.
The team here were fantastic, so friendly and helpful. Lauren B in particular was fantastic. She went above and beyond for me and my daughter. Thank you Lauren and thank you for letting her pretend to pay!
Kerry was absolutely amazing
Kerry was absolutely amazing. I was served by her on Friday and she was so patient and kind. Thank you for your service
Kylea at the Clarks store in Grimsby…
Kylea at the Clarks store in Grimsby was extremely helpful, knowledgable and kind when I went to get my feet measured. She reccomended all different types of shoes and took time and patience to explain everything. I also noticed that she was extremely helpful to the other members of staff too, she is a credit to the Grimsby store. She made me feel so welcome and I will definitely be back to make purchases in the future 🙏
Excellent Service and Beautiful Shoes at Clarks Southend
I recently purchased these blush suede Clarks Artisan lace-up shoes from the Southend store and I’m very pleased with them.
I was served by Vanessa, who was kind, professional, and extremely helpful throughout my visit. She took the time to help without any rush, making the whole experience really pleasant.
The shoes themselves are excellent quality, comfortable, and a lovely shade. I would highly recommend the Clarks Southend branch. Five stars! ⭐⭐⭐⭐⭐
Clarks Cwmbran
We went to the Clarks in Cwmbran to get shoes for our 5 year old and 2 year old. A big shout out to Amelia who helped us - she was absolutely brilliant with our very chatty 5 year old. She did a thorough check of sizing and was even kind enough to measure our daughter's toy monkey's feet. Thank you, Amelia!
Belle at castle point store
Belle at castle point store very helpful to get daughters school shoes. Thank you.
Brilliant Clarkes experience today!
Brilliant Clarkes experience today!! Warren was an absolute legend. He helped us get a perfect fit of school shoes - he even managed to convince our very stubborn friend that he is actually an 8 1/2 instead of a 9. Thanks Warren!!!🥳🎉🥳
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