ChannelGrabber Reviews 137

Having worked with Channelgrabber since we opened 5 years ago, I can't fault them. The system at the time was perfect for 'startups' and their system/company grew as we did which was brilliant enhancing their features, integrating with more 3rd party apps and companies making the system a one-stop shop for us.
The new version was then released boasting a huge range of new features, integrations and an amazing level of simplicity - ideal for the novice user.
A bonus is that their customer service is impeccable...that's only if you find a need to actually get in contact.
I wouldn't even think twice about recommending this system to anyone as I feel it is versatile to a lot of industries that sell online.

Channel Grabber is an amazing amazing platform. I love everything about it- including the fact that we can control our stock levels effectively and even integrate royal mail and other courier companys so that printing labels is so much easier! The staff are also so so friendly- they are generous and always lend a helping hand whenever you need it. Dave is especially one of the best!! He's so kind and helpful. I would recommend CG to anyone and everyone!!
Thanks team :)

I started using channel grabber appx 1 year ago and what can I say I have not looked back. The software is very simple to use has great functionality from controlling your stock for multi channels from your website to ebay and amazon and more, you can send your invoices via email at the hit of a button or even have it send them automatically when you dispatch your items. It is so simple to process all of your orders in one place and answer message in one place too. This saves me a vast amount of time each week processing orders to answering customer queries as the process is so streamline with this package. I have found the customer service exceptional any time I have had to contact them, and this for me is a big deal. As a business owner customer service is high on my agenda for my own customers so I have extremely high standards and I expect nothing less from the companies I deal with and what can I say Channel Grabber have delivered. There are more exciting things to come with this program they have recently just launched integration with Etsy and multi listing software which is going to be a massive time saver again for my business. I would not have any hesitation in recommending Channel Grabber. If you are looking for a software program that manages your orders and stock this is the one.

We have been using the software for many years and have found it to be an excellent solution for our business and our cross platform selling on ebay and amazon.

Excellent Tech support from Dan and Michael. they have really helped us out when we have had issues with ebay..

Top stuff keep it up...

Best service ever, we are using it since 5 years now and we are very satisfied with it. I enjoy the contact with the people working there, fast and professional replies and a lot of patience for a newbie as I am. Thank you guys for all!

OK, if you were like me and frustrated with trying to manage your orders with Amazon Seller Central then Channel Grabber is a must-have! We had hundreds of orders a day coming in from Amazon but no way to manage them. Amazon doesn't supply any kind of useful order management system, we didn't know what orders had been printed and it was a very slow process to copy and print delivery labels. My staff couldn't do refunds (now only the account holder can do this in Amazon Seller Central) so therefore I was interrupted on holiday to do Amazon refunds and getting more frustrated. Perhaps they just want you to go down the FBA route?! but if you have your own fulfilment facility you don't want to do this.

Channel Grabber takes all this away, it manages all our Amazon and Ebay orders and sends the despatch confirmation to customers. One particular facility we like was the capability to precisely create a customer's invoice. Therefore if you use paper with a peel off address label you can get the address exactly positioned and looking perfect. There are more facilities to this online platform so give it a go with their free trial.

Support was great with sorting out any little niggles.

We have just finished the 13 day trial. There has been a couple of small issues but these were jumped on and sorted very very quickly! The system is very intuitive, easy to use and easy to set up. It's also very fast and seems to work with everyone!

The fact that we finished our trial and signed straight up to one of their subscriptions says it all. We are looking forward to working with them as we grow our business to the next level.

Easy to setup and use, missing a few features from Channelgrabber Classic though and cannot use barcode replacement for PPI (without using a third party)

Very good product indeed. Initial set up was easy, configuring invoices etc. was simple to do, adding in new products is very straightforward but most of all it is extremely reliable and just works. Over the very busy Christmas period we had absolutely no issues with over-selling or missed orders whatsoever. I haven't really had much reason to use the support, but when I have they've been excellent. Answered my question with a "real" answer rather than a convoluted technical response. Overall, I'd recommend this product extremely highly indeed. Very happy customer!

I have been using ChannelGrabber for 5 years now as i have a website and eBay. Having Channelgrabber in the middle makes life working both sites alot more easier. The guys are always there to help with any problems you just summit a ticket and your answer gets answered quickly. Thank you guys :)

After trying half dozen of software solutions out there, I have finally found what I was looking for. Not to mention the great customer service, always there when needed.
Keep it up a good job:-)
Agrumia Ltd

We have found Channelgrabber easy to use. It has been very helpful with both listing our eBay products, managing stock levels, processing deliveries and automating parts of our despatching process.

I have used channel grabber to manage our stock level on our online store, in store, ebay and amazon channels. To be honest I wouldn't know what to do without it now. It has helped our. Usiness grow dramatically. Would certainly recommend to anyone.

Decided to try this after looking for help on Amazon forums with sending VAT invoices which i was struggling to keep up with.Very easy to set up with the help of the OrderHub team.

Great tool for online sales. Used with Amazon, Play, eBay and website and integrated perfectly. Any issues were always resolved / advised quickly. Great way to build your orders for the day and manage the stock between various platforms. Quick and easy to update & create listings. Highly recommended.

Order Hub has been fantastic, Just want we needed to carry out our daily postage for our orders. Simply click and print and the labels are ready for the parcel. After entering the weights order hub remembers these and they are there for the next time you need to post this item and others.
I love the idea that order hub can email an invoice to the customer so they should know when their item has been dispatched, you can include tracking information to the email and invoice with ease. Most of what Order hub does can be achieved with 1 or 2 clicks.
If you need help, it's never far aways, just live chat from within order hub and the team gets back to you instantly, and if you miss a reply it is emailed to you. Fantastic.

We have been using Order Hub for 4 weeks, and I honestly can say it is the best order management dispatch system I have ever used, and trust me, I have tried many.

Fantastic bit of software for an amazing price. Used Channelgrabber for 2 years and the software is very easy to use and understand, the support team are very helpful and friendly and quick to sort any issues. I would recommend anyone wanting to start multi channel selling to make Channelgrabber their first port of call.

I sell a product often bought by businesses requiring a VAT invoice. I searched all over for a platform that could automatically send invoices to my customers after each purchase. I finally found Orderhub and it does a great job. I've had great ratings since setting it up. Customers are really please to get a VAT invoice sent to them automatically. I'm really pleased I don't have to do it manually!

It is all very easy to use and when I've needed help the chat messages are great and a real time saver.

Such great software so easy to use and such a great time saving bit of kit ........... only wish id signed up sooner!!!!

Been using OrderHub for a few months now, we have had the odd issue but they were very helpful and quick to resolve the problems. The amount of time you save processing your orders and automatically sending your customers Vat Invoice makes it a worth while investment