Cazaar Reviews 

Fast delivery, followed by Exceptional customer service from Melanie, thanks very much

Website really easy to use and best prices for fancy dress I have seen. Amazing customer service. I needed my order next day, clicked next day delivery but somehow it changed back to standard. I didn’t realise until the payment had gone through and was really disappointed as I needed the outfit for Saturday. I emailed not thinking they’d be able to do anything but to my surprise they were able to locate my order and upgrade the delivery for no charge. I am so pleased and grateful, even if it does not arrive in time I’m grateful that they tried. Would buy from again

Had a problem with Evri
Wasn’t the company’s fault but must say they put it right and happy to say that I received my item just two days later. Can’t fault this company great prices great communication thank you

Very quick to resolve a minor issue with an order.
Very polite and helpful communications

Melanie was really helpful, understood exactly what we were looking for and made useful suggestions making our decision a lot easier.

The delivery of goods was prompt Unfortunately the products I ordered were very small sizes despite up sizing.
The cost of returning was payable by myself so even though I received a refund for the goods there is no refund for returning goods that don’t fit. So I have had to pay approx £4 just for looking!!! If you are ordering fancy dress clothing sizes are very small and you need to add the cost of returning as a consideration before you order.

My prop was broken and they sent a replacement thank you

i ordered a union flag and a flag pole to fix upon my
home i received a palestinian flag i hope this was a genuinely mistake and nothing more please make contact to rectify

Had a problem with a novelty hat.
Contacted Melanie - explained the issue - and a replacement was sent the next day.
What marvellous customer service and thankyou. Mrs L.

The belt was damaged and got intouch with them answered same day Sent a replacement that day received very quickly

Incorrect item initially sent, correct item sent next day and tol to keep original. Cannot fault this response.

Great customer service evri messed up cazaar sent replacement out same day brilliant 5 stars guys

Fabulous seller with excellent communication and customer service. Highly recommend!

A small problem was sorted out pleasantly and promptly. Top marks to the office staff.

Really helpful and responsive

Amazing customer service and quick delivery.

Ordered a set of “Gonks”. Unfortunately one had been damaged in transit but Melanie was very helpful and understanding and sent out a replacement immediately. Great customer service!

I have just received my delivery of solar bunny garden statue. I am utterly delighted. It is absolutely as shown. Arrived extreme quickly. Such a very reasonable price. Totally impressed by the whole experience from start to finish.

Great, efficient service with quick response times. Would highly recommend!

Really great choice of costumes with I Love Fancy Dress. I ordered on Thursday for next day delivery. When I received confirmation of shipping, it said 48- hour delivery with Evri. I called straight away and explained I had paid for next day delivery and was told that they only ship next day with Evri so it shouldn't be an issue. Unfortunately, the parcel didn't arrive on Friday but as we needed it for Saturday I was not too concerned as in our area Evri are reliable. Saturday came and I could see on the app my parcel was at the hub and on track for delivery that day. It got to 4.30pm, and the status was the same and knowing that our Evri courier is normally with us by 4pm I realised that it was unlikely to arrive. I called through and spoke with a lovely lady (I think Melanie) and she was hopeful that it would be received but explained if not, I could refuse delivery, and it would be returned to them. Evri finally attempted delivery on Sunday and as instructed, I refused delivery. I emailed with Melanie on Monday morning, and she confirmed that she could see the item had been refused and quickly refunded me in full. Although disappointed we never got the item in time, I am really impressed with the way the issue was dealt with and the speed of the refund. Thank you :-)