I have not received the order. Bet Ellis 2630 Kousa Drive Winston Salem, NC 27106 336-918-5162 The charge has cleared my bank. This is my 2nd inquiry about the purchase.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Castlebeard has been great! I have been using Castlebeard products for quite a while now with no complaints at all. The products have been good and I believe they are top notch, made with authentic na... See more
Company replied
I’m very upset because I ordered your product and you shipped it to a different state. I emailed you twice and you still have not contact me back. I’ve already ordered another set and still haven’t re... See more
Company replied
The ordering process was very easy. I didn't have to wait long for delivery. Haven't used the face cleanser yet as I just received it this morning. Looking forward to using this product. Excellent co... See more
Company details
Written by the company
Beard and Skin Care Products
Contact info
castlebeard.com, 75244, Dallas, United States
- 8566243077
- support@castlebeard.com
- castlebeard.com
2.8
Average
58 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love their ultrasonic brush
I love their ultrasonic brush. My face loves the gentle exfoliation I get when using it, my skin skin always feels very smooth after using it and my skin texture has gotten a lot better. Shipping was fast and that’s always a plus. I definitely recommend
9 November 2021
Unprompted review
Best Beard oil!
This was a great gift for my boyfriend who is growing out his beard. He loved that it's not greasy and leave his beard really soft and moisturize.
8 November 2021
The product is solid and well made
The comb is solid and well made. Also the shipping was fast and it arrived on the expected delivery day.
6 November 2021
Sleek and stylish comv
Great packaging also the comb looks so sleek and stylish can’t wait to gift it to my SO. It also very gentle to comb with its bristles are not sharp and don’t hurt. Will be buying more for some friends and family as an Xmas gift or birthday.
3 November 2021
The service and delivery time was…
The service and delivery time was great. My items arrived on time with no problems. I will definitely be patronizing Castlebeard for years to come. Please do not hesitate to use the site to buy your beauty and personal care items. You will not regret it.
3 November 2021
Useful compact product
Very good service. product was received really quickly. The whole process was seamless. I would definitely use this platform again
26 October 2021
Exactly how it should be
Too easy pick it order it ship it deliver it enjoy it well done
5 October 2021
Reply from Castlebeard
Thank you for your review!
We appreciate your patronage.
It’s very good product to that price…
It’s very good product to that price it’s worth it
30 September 2021
Great Great
My in-law introduced this product to me and I was really excited to get it.I got the Balm and Conditioner, though wasn't sure at first about the smell, but ABSOLUTELY LOVED it! It's a great masculine fragrance.
24 September 2021
Reply from Castlebeard
Thank you for your review, Leo.
We appreciate your feedback and depend on it to improve our products.
Castlebeard has been great! Keep up the good work.
Castlebeard has been great! I have been using Castlebeard products for quite a while now with no complaints at all. The products have been good and I believe they are top notch, made with authentic natural ingredients. As for their services, they are commendable. I usually get my orders two or three days earlier than expected and I have never had an order arrive late. The packaging is good, the prices are reasonable, like I said earlier I have no complaints.
21 September 2021
Reply from Castlebeard
Hi Ng,
Thank you for the review!
We appreciate having you as our customer.
The first thing you notice is how great…
The first thing you notice is how great these things smell, like seriously, everything I've tried smells amazing. The second thing is that it never felt like I had product in my beard. A lot of beard product can feel sticky and oily. Never had an issue here. After 5 minutes, I completely forgot I had product in my beard.
19 September 2021
Reply from Castlebeard
Hi Akshay,
Thank you for your review. We're so delighted you loved your items!
Incredible product
Incredible product. Easy to use as well as smells amazing. So fresh and clean smelling.
Customer service can’t be beat! Very attentive and willing to help!
12 September 2021
Reply from Castlebeard
Hi Matt,
Thank you for your review!
We appreciate having you as our customer.
Amazing Service
Amazing Service! Received the products promptly and with the package that properly protected the vial of oil.
10 September 2021
Reply from Castlebeard
Hi Samir,
Thank you for your review!
We're so pleased you're happy with our products.
Hi There,
Hi There,
I really want to take time and write the reviews on the castle beard products.
I have started to use the castle beard products and its been a month now .
Products are giving good results in short time.
I really appreciate the castle beard products.
I truly recommend castle beard products for others who need good result in short time.
Way to go !
5 September 2021
Reply from Castlebeard
Hi Naveen,
Thank you very much for your review!
I love the products
I love the products. It smells amazing and it left my beard feeling really soft.
2 September 2021
Reply from Castlebeard
Hi Quincy,
Thank you for the review!
We appreciate it.
Reply from Castlebeard
Thank you for your great review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.