I’ve requested a withdrawal and contacted my VIP manager about it. This withdrawal is mainly a test for me to see how quickly and smoothly the withdrawal process works for VIP players. The suppor... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a few questions regarding my account and Troy! Was right there on the ball and helped me out immediately! During our discussion, another question came to my mind and Troy was more than happy to... See more
Company replied
There are people who simply do their jobs, and then there are people who somehow manage to turn a small act of service into something memorable. I contacted Casino Days after my usual Tuesday b... See more
Company replied
Leo was probably the fastest CS agent who has ever helped me. He checked what I was saying and within seconds credited me what was owed. Super appreciate the spead and kindess
Company replied
Company details
Written by the company
An all-inclusive, modern and captivating casino. We have something for everyone. With over 4000 games to choose from, play the best slots, jackpots and live casino games. Fast and secure payments: we have the leading and most common payment options and will always process your payments safely and securely within 24 hours! support Any questions? We are here 24/7: to give you the best player experience our support is here to give you the answers to your questions any time of the day and any day of the week. We are a dedicated and friendly team, and most importantly we love to help. Secure: Casino Days is fully licensed and regulated. When you play with us you can be sure that we are following a high standard of compliance and that your transactions and details are kept safe and secure.
Contact info
You should know
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had the pleasure of Daryl looking…
I had the pleasure of Daryl looking after me. He was great and totally understanding helping me. Highly recommend
1 October 2026
Unprompted review
Reply from Casino Days
Hey Anne,
Thank you for your 5-star review! ⭐
We’re very happy to hear that Daryl was understanding, helpful, and made your experience a positive one.
We’ll be sure to pass your kind feedback on to him.
Kind regards,
CasinoDays Support Team
Good customer support
Received a really good customer service from Troy! He resolved my issue in one minute, thanks again Troy!
1 October 2026
Unprompted review
Reply from Casino Days
Hey Cédérysk,
Thank you for your 5-star review! ⭐
We’re delighted to hear that Troy was able to resolve your issue so quickly and provide you with a great customer service experience.
We’ll be sure to pass your kind feedback on to him.
Kind regards,
CasinoDays Support Team
I’ve requested a withdrawal and…
I’ve requested a withdrawal and contacted my VIP manager about it. This withdrawal is mainly a test for me to see how quickly and smoothly the withdrawal process works for VIP players.
The support team has already escalated my withdrawal, so now I’m waiting to see how long it takes to be processed and received.
Once everything is completed, I’ll update this review with the actual processing time and my overall experience. So far, communication with support has been helpful. 👍
30 September 2026
Unprompted review
Reply from Casino Days
Hey Youssef,
Thank you for sharing your experience! We’re pleased to hear that communication with our support team has been helpful.
We understand that withdrawal processing is an important part of your overall experience, and we appreciate your patience while awaiting completion. Please stay in touch with your VIP manager or our support team for updates on your request.
We look forward to your feedback once the process is complete.
Kind regards,
CasinoDays Support Team
Ben was super quick to answer me ans…
Ben was super quick to answer me ans solve my problem right away. Extremely professionnal,unlike the majority of the online CS.
29 September 2026
Unprompted review
Reply from Casino Days
Hi William,
Thank you for your kind words and we are really glad that to be able to help you with your query.
We will make sure that Ben gets his flowers as well.
Best Regards,
The CasinoDays team.
Emma good support
28 September 2026
Unprompted review
Reply from Casino Days
Hi Sabrina,
Thank you for your feedback! We're happy to hear that Emma provided you with great support. We'll be sure to share your kind words with her.
Best regards,
CasinoDays
You want lose money freely then…
You want lose money freely then deposite , I deposited 10 k not came wallet request raised my bank , receiver recived money but casinodays customer care said not received it's fraud site please don't lose your money , still you want lose then deposite ,
25 September 2026
Unprompted review
Reply from Casino Days
Hi there,
Regarding any missing transactions, we would kindly ask you to confer with our support team, as they should be able to look into this matter and if necessary escalate further for detailed reviews.
However, our team may only provide the information that we have confirmed by the relevant teams, and you should also be provided additional advice if anything else is needed or how to proceed further regarding any transactions.
Thank you for your understanding.
Best Regards,
The CasinoDays team
Leo was probably the fastest CS agent…
Leo was probably the fastest CS agent who has ever helped me. He checked what I was saying and within seconds credited me what was owed. Super appreciate the spead and kindess
27 September 2026
Unprompted review
Reply from Casino Days
Hi Shannon,
Thank you for the wonderful feedback! We're delighted to hear that Leo was able to assist you so quickly and efficiently. We'll be sure to share your kind words with him.
Best regards,
CasinoDays
I enjoy playing know this casino they…
I enjoy playing know this casino they are really great they have all the best games to play and are really easy deposit and withdrawal from
10 September 2026
Unprompted review
Reply from Casino Days
Hi Leeanne,
Thank you for the wonderful feedback! We're delighted to hear you're enjoying our game selection and have had a smooth experience with deposits and withdrawals.
Best regards,
CasinoDays
😄 very good service
27 September 2026
Unprompted review
Reply from Casino Days
Hi Isabelle,
Thank you for the great feedback! We're happy to hear you had a positive experience with our service.
Best regards,
CasinoDays
Daryl was very helpful and did exactly…
Daryl was very helpful and did exactly what I needed him to do
27 September 2026
Unprompted review
Reply from Casino Days
Hi Kristen,
Thank you for the great feedback! We're happy to hear that Daryl was helpful and provided exactly the assistance you needed. We'll be sure to share your kind words with him!
Best regards,
CasinoDays
Great experience and very helpful
Great experience and very helpful
26 September 2026
Unprompted review
Reply from Casino Days
Hi Bryce,
Thank you for the great feedback! We're happy to hear you had a positive experience and found our team helpful.
Best regards,
CasinoDays
Quick response and great service from…
Quick response and great service from Daryl
26 September 2026
Unprompted review
Reply from Casino Days
Hi Chanel,
Thank you for the great feedback! We're happy to hear that Daryl provided you with quick and excellent service. We'll be sure to share your kind words with him!
Best regards,
CasinoDays
Reply from Casino Days
Hi Stanley,
Thank you for your feedback! We're happy to hear you're enjoying our promotions and hope you continue to have a great experience with us.
Best regards,
CasinoDays
Reply from Casino Days
Hi Simon,
Thank you for the great feedback! We're delighted to hear that Daryl provided you with excellent service. We'll be sure to share your kind words with him!
Best regards,
CasinoDays
Reply from Casino Days
Hey Shannon,
Thank you for your kind feedback! We’re happy to hear you’re pleased with how our team handled your request.
Kind regards,
CasinoDays Support Team
Leo went above and beyond helping me…
Leo went above and beyond helping me with a bonus and was VERY fast an efficient. Excellent customer service
25 September 2026
Unprompted review
Reply from Casino Days
Hey Faith,
Thank you for your wonderful feedback! We’re delighted that Leo went the extra mile to help with your bonus and provided such speedy support.
Kind regards,
CasinoDays Support Team
Reply from Casino Days
Hey Wayne,
Thank you for your kind feedback! We’re glad Leo provided quick and efficient support. We’re always here if you need anything else!
Kind regards,
CasinoDays Support Team
Reply from Casino Days
Hi Tee,
Thank you for your 5-star review! We’re happy to hear you had a great experience with our customer service team. We appreciate your feedback!
Kind regards,
CasinoDays Customer Support Team
WON MONEY WONT PAY OUT
I've played on this site and the first time I win 4500 they have frozen my account I contacted customer service they said someone is reviewing the account or something thay was over a month ago .
They haven't returned anyone my.requests or.anything I asked what more info do they want from me so I can receive my.funds nothing no reason for not.paying me out BECARFUL THIS PLACE IS A SCAM THEY DO NOT. RESPOND TO MESSAGES OR HELP PAY OUT MONIES RIGHTFULLY WON!!!
They said the escalation ticket 36630851
Has been resolved is was never resolved it wasn't even looked at they keep telling me to send more info to them even on every review I write on here they don't send any info to send them more docs nothing I swear it's a bot returning the review messages my username is missjessicalbryce put the at sign then email is usako net someone help me these guys are so not legit
4 August 2026
Unprompted review
Reply from Casino Days
Hello,
We’re sorry to hear about your experience and understand your concerns regarding your account and withdrawal.
We’d like to look into the situation further. We’ll request your details privately so we can identify your account and follow up with the relevant team to clarify the status of your case and any next steps required.
Kind regards,
CasinoDays Customer Support Team
Emma was a real pleasure to deal with…
Emma was a real pleasure to deal with she turned my frown upside down very quick friendly and solved my issue cheers emma
23 September 2026
Unprompted review
Reply from Casino Days
Hi there,
Thank you so much for your wonderful review! We’re thrilled to hear that you had a positive experience with us. Your kind words mean a lot to our team and motivate us to keep delivering the best possible service. We truly appreciate your support! 🙌
Kind Regards,
The CasinoDays team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.