My Great Experience with Casinochan From the moment I signed up for Casinochan, I was really impressed. The website's layout is clean and simple, making it incredibly easy to find my way around. I'... See more
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Casinochan have a big Spectre of all Games and Provider. All my favorite Games i found there in a high quality gameplay Feeling. Awesome fast and competent Support, allways friendly! I Play th... See more
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I’ve had a really positive experience with Casinochan. The platform is easy to use, with a great variety of games to choose from, and everything runs smoothly. Withdrawals are fast and straight... See more
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My personal experience, casinochan is not for Australians, they don’t let you win more $250.0 and once you do you just end up going straight down hill. Not winning a single game it’s definitely a S... See more
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Company details
Written by the company
CasinoChan is a blend of reliability and a richness of any type of slots, table and live-dealer games. The casino is about responsible gaming and transparency, all while offering astonishingly great bonuses with excellent customer support. Try a really classy and upscale CasinoChan gaming!
Contact info
Australia
- reviews@casinochan.com
- casinochan.com
4.5
Excellent
51 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Casinochan have a big Spectre of all…
Casinochan have a big Spectre of all Games and Provider.
All my favorite Games i found there in a high quality gameplay Feeling.
Awesome fast and competent Support, allways friendly!
I Play there many years and its my absolut Secret Tip for all the Players they know, how to Play.
Negatives i cant found in total.
I Love to BE apart of the VIP Player section. Great offers, and loyal big Gifts awaiting you.
Join Casinochan and boost your expirience on a New lvl of Fun and Action !
💥🔥🏆🍀🌟🌟🌟🌟🌟💫
17 March 2025
Unprompted review
Reply from Casinochan
Hi DukeNukem99,
Thank you for your amazing review! We're delighted to hear that you enjoy our game selection, high-quality gameplay, and fast, friendly support. It’s great to know that our VIP program has been a rewarding experience for you. We truly appreciate your loyalty and look forward to bringing you even more fun, action, and exclusive offers!
Best,
CasinoChan Team 🎰🔥🏆
May wanna stick with local or at least federally run sites.
Used to be a decent site for sure. Was always a rapid cash out under 4k until about the last year. This site actually screwed me iver pretty good when I won about a quarter million bucks and seems to be really good at disappearing and not answering their emails or requests when big wins are needing payout. site. Be prepared to wait for any cash outs exceeding 4k and even now that is usually a 4 to 12 hour wait minimum. It would seem that the N.V sites outta Curacao are really good at making up rules and delays as they go along with 0 regard for addiction and or issues with gambling amongst their patrons. I wouldn't play on any if these sites outta Curacao to be honest.
8 January 2025
Unprompted review
Reply from Casinochan
Dear Buggaboo,
We’re happy to hear that you’re enjoying our poker games and the overall vibe of CasinoChan.
We truly appreciate your feedback and will continue working to improve our response times. Thanks again for playing with us, and we look forward to providing you with many more great gaming moments!
Best regards,
CasinoChan Team
Casinochan is a great trusted website…
Casinochan is a great trusted website with super great bonus packs & VIP levels super awesome when you level up in betting & get your own manager who looks after& surprises you.
4 December 2024
Unprompted review
Reply from Casinochan
Dear Adam,
Thank you for your fantastic feedback! We’re thrilled to hear you’re enjoying the bonus packs and VIP levels. It’s always exciting to level up and have a personal manager to make your experience even more special! 🎉
We appreciate your trust and look forward to providing you with more great surprises and moments at CasinoChan!
Best regards,
The CasinoChan Team
Great games
Great games , been a customer for a few years ..Kate my vip manager is the best and one of the many reasons I come back ! Trustworthy casino 🎰
18 November 2024
Unprompted review
Reply from Casinochan
Dear Gaetana,
Thank you for your kind words and loyalty over the years! We’re thrilled to hear you’re enjoying the games and that Kate, your VIP manager, has made your experience so special. Your trust means the world to us, and we’re excited to continue providing you with great moments at CasinoChan! 🎰
Best regards,
The CasinoChan Team
Reply from Casinochan
Dear Blair Daniels,
We’re sorry to hear that your experience with CasinoChan hasn’t met your expectations. Player satisfaction is very important to us, and we strive to provide a fair gaming environment. RTP percentages are regulated, but we understand that luck can sometimes feel frustrating. If you have concerns or would like us to review anything specific, please reach out to our support team — we’re here to assist and ensure you have the best possible experience.
Best regards,
CasinoChan Team
My personal experience (Casinochan) 3 out of 10
My personal experience, casinochan is not for Australians, they don’t let you win more $250.0 and once you do you just end up going straight down hill. Not winning a single game it’s definitely a Scam. I wouldn’t recommend it. It’s guaranteed to be bottom 3 casino’s of all time. Min deposit $10 ( Mastercard )
Min withdrawal ( Bank transfer ) $250.0, which you really get up too.
If I had to recommend something over casino chan would be ( WOLFWINNER CASINO ) is personally my best casino I have seen $10,000 withdrawn in 2-3 days
13 October 2024
Unprompted review
Reply from Casinochan
Dear Burnzy,
We’re sorry to hear about your experience with CasinoChan. Our withdrawal limits are set for various reasons, including security and compliance, but we understand that they can feel restrictive. We value your feedback and will take it into consideration as we continue to improve.
If there are any unresolved issues or questions about your experience, please reach out to our support team—we’re here to help and ensure the best possible experience for every player.
Best regards,
CasinoChan Team
Trustworthy casino
I have been playing for many years now and currently a Vip 6 I’m happy with the quick withdrawals and have a great Vip manager who looks after me and yeah that’s about it so far so good for me and I’ve been playing for about 10 years
4 October 2024
Unprompted review
Reply from Casinochan
Dear Michael,
Thank you for being a loyal player and for sharing your experience with us! We’re thrilled to hear that you’re happy with the quick withdrawals and that your VIP manager has been taking great care of you.
We look forward to continuing to provide you with the top-notch service you deserve.
Best regards,
The Casinochan Team
I have played for a few years now and…
I have played for a few years now and am very happy with everything. Payouts are quick and easy and withdrawal limits are some of the best. My VIP Manager is great and looks after me very well. I have never had an issue with them and always recommend them.
23 June 2024
Unprompted review
Reply from Casinochan
Hi Pat,
Thank you for taking the time to write a positive review. We are thrilled to hear that you are happy with our services and have been playing with us for years. Your praise for our quick payouts, generous withdrawal limits, and your VIP Manager is greatly appreciated. Thank you for recommending us!
Best regards,
The CasinoChan Team
Fantastic casino
Fantastic casino, very easy to navigate. Nice bonuses and fast payouts.
2 March 2024
Unprompted review
Reply from Casinochan
Hi Dongqin,
Thank you for your positive feedback! We are delighted to hear that you find our casino easy to navigate and enjoy our bonuses and fast payouts. We appreciate you taking the time to share your experience with us.
Best regards,
The CasinoChan Team
Fantastic casino
Fantastic casino. Awsome bonuses. Chat is extremely fast responses. Payouts are reliable and done promptly. Great option of games with many new games weekly.
31 March 2024
Unprompted review
Reply from Casinochan
Hi Holly,
Thank you for your fantastic feedback! We're thrilled to hear that you enjoy our bonuses, fast chat responses, reliable payouts, and our wide selection of games.
Best regards,
The CasinoChan Team
Payouts are fast
Payouts are fast, almost immediately. My VIP manager is very helpful and passes along some nice bonus funds here and there. I don’t like that you can only play certain games with bonus funds though. Not any game and playing through bonus funds can take a while before it becomes your own money. There are so many games to choose from and many new games added frequently.
19 March 2024
Unprompted review
Reply from Casinochan
Hi L Nelson,
Wow, it's great to hear such wonderful feedback! We're delighted that you're pleased with our fast payouts and that your VIP manager has been helpful. We appreciate your suggestion about the bonus funds and will take it into consideration. Thank you for being with us and enjoying our vast selection of games.
Best regards,
The CasinoChan Team
A very trustworthy site
A very trustworthy site! Cash outs prompt. A lot of game choices. VIP manager Dana is so helpful. Chat available instantly. Definitely recommend.
18 March 2024
Unprompted review
Reply from Casinochan
Hi Wish,
Thank you for your fantastic review! We're thrilled to hear that you find our site trustworthy and enjoy the prompt cash outs, wide range of games, and instant chat support. It's great to know that Dana, your VIP manager, has been so helpful. We appreciate your recommendation and are glad to have you with us.
Best regards,
The CasinoChan Team
Top casino pokies
Highly recommend from a seasoned punter. Great customer support and selection of games Is endless. fast withdrawals and payouts are regular with no issues ever and have been using them for over 18 months
14 March 2024
Unprompted review
Reply from Casinochan
Hi Kale,
Thank you for your glowing review! We are thrilled to hear that you, as a seasoned punter, highly recommend our casino. It's fantastic to know that you enjoy our customer support, endless game selection, and fast, hassle-free withdrawals.
Best regards,
The CasinoChan Team
I think that Zackary Turborg is…
I think that Zackary Turborg is probably the only vip manager that I've had (I have many) that goes above and beyond, n makes sure I'm appreciated as a valued customer, always drops in with sweet surprises n gifts for me, casinochan is one of the casino accounts that I use very regularly and its all because of the quick withdrawals, the bonuses, gifts and most of all my vip manager,I don't kno if I would still play if Zack wasn't so thoughtful n helpful! GOOD LUCK PLAYERS, WIN BIG!!! XOXO ❤️
8 March 2024
Unprompted review
Reply from Casinochan
Dear Lisa-Marie,
Thank you so much for your review! We'll be sure to pass along your kind words to him. It's great to know that our quick withdrawals, bonuses, and gifts keep you coming back. We're grateful for your loyalty and wish you the best of luck!
Best regards,
The CasinoChan Team
Great casino
Great casino, easy to navigate and wide selection of games. Also my VIP manager DANA!!! ROCKS!!! and helps me all the time with any issues and also always gives me great bonuses and gifts! 👍😀
8 February 2024
Unprompted review
Reply from Casinochan
Hi Matthew,
Thank you for your review! We're delighted to hear that you find our casino easy to navigate and enjoy the wide selection of games. It's fantastic to know that Dana, your VIP manager, has been so helpful and generous with bonuses and gifts. We wish you continued success and hope you stay with us!
Best regards,
The CasinoChan Team
Great site to play online only good…
Great site to play online only good things to say about it
7 February 2024
Unprompted review
Reply from Casinochan
Dear Rickie,
Thank you for your kind words! We're thrilled to hear that you have only good things to say about our site. We appreciate your support and hope you continue to enjoy playing with us.
Best regards,
The CasinoChan Team
casino chan is awesome
Excellent casino !and My vip host is very helpful !!
7 February 2024
Unprompted review
Reply from Casinochan
Hi Customer,
Thank you for your excellent feedback! We're thrilled to hear that you enjoy our casino and that your VIP host has been very helpful. Your satisfaction is important to us, and we appreciate your support.
Best regards,
The CasinoChan Team
My great experience well the bonus…
My great experience well the bonus offer are good they have good bonus and freespins they have also great birthday bonus I've been playing for over two years and never had any bad experience.Once again thanks to the support team and my VIP manager
28 January 2024
Unprompted review
Reply from Casinochan
Hi Devena,
Thank you for sharing your great experience with us! We're delighted to hear that you enjoy our bonus offers, free spins, and birthday bonuses. We're also pleased to know that our support team and your VIP manager have provided excellent service. Your satisfaction is our priority, and we appreciate your loyalty over the past two years.
Best regards,
The CasinoChan Team
Well they always help me with free…
Well they always help me with free spins and bonus
27 January 2024
Unprompted review
Reply from Casinochan
Hi Mark,
Thank you for your positive feedback! We're glad to hear that you've been enjoying the free spins and bonuses. Your satisfaction is important to us, and we're always here to help make your experience even better.
Best regards,
The CasinoChan Team
Casinochan… is fab!! :)
Apart from the casino having an abundance of great games, my casino VIP manager MILA is such a delight she is super friendly, helpful, kind and generous and she always signs off with a witty & profound statement. I thoroughly enjoy playing on Casinochan and highly recommend, their chat staff are great, and the wins are fair and withdrawal times are quick!!
17 December 2023
Unprompted review
Reply from Casinochan
Hi Anthea,
Thank you for your fantastic feedback! We're thrilled to hear that you enjoy our wide selection of games and have had such a positive experience with your VIP manager Mila. It's great to know that our chat staff and quick withdrawal times have also met your expectations. Your high recommendation means a lot to us.
Best regards,
The CasinoChan Team
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