Used this company to have a Thinware front and rear dash camera fitted after reading some other customer reviews. I know understand why this company has so many five star reviews. Great job at a compe... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was looking for install ghost immobiliser when I checked online I found Car sound security and I call them and booked for it. When I came they told me about how long it will take and tell me all abo... See more
Company replied
Absolutely thrilled to have my new Dashcam fitted by Car Sound Security. The fitting was perfect, on time and as always a pleasure to deal with these guys. It’s almost 10 years since I first used them... See more
Company replied
Company details
Written by the company
At Car Sound Security Limited, we combine expertise, premium products, and tailored solutions to keep your car safe, connected, and sounding amazing. Since our founding, we have specialised in advanced vehicle security, professional tracking, and high-quality audio upgrades, installing leading products like Ghost Immobilisers, Meta S5 Tracker Deadlocks, Scorpion Trackers, and Vodafone Trackers to protect your vehicle with confidence. We also transform driving experiences with Retrofit CarPlay, reversing camera integration with factory screens, Android stereo installations, and premium Audison speaker systems with precise DSP tuning, delivering exceptional sound and seamless connectivity. What makes us truly unique is our commitment to personalised service, attention to detail, and professional installations that are trusted by thousands of happy customers. We take the time to understand your needs, offer solutions that fit your lifestyle, and provide transparent pricing, ensuring every installation exceeds expectations. Whether it’s securing your vehicle, upgrading your car entertainment, or both, we deliver peace of mind, outstanding performance, and reliability. At Car Sound Security Limited, we don’t just install products—we create safer, smarter, and more enjoyable journeys, making every drive an experience you can trust and enjoy.
Contact info
2a Cantley Gardens, IG26QA, Ilford, United Kingdom
- 02085545554
- info@carsoundsecurity.com
- carsoundsecurity.com
4.8
Excellent
103 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just had my audison sub and pioneer…
Just had my audison sub and pioneer touchscreen carplay stero fitted by this company. Really happy with fast and great service and they did a great demonstration of everything I had fitted before I left,
21 March 2026
Unprompted review
Reply from Car Sound Security Ltd
I recently had an Audison sub and Pioneer touchscreen CarPlay stereo fitted by Car Sound Security, and I’m extremely happy with the service.
The team were fast, professional, and delivered a great overall experience. They also took the time to give a full demonstration of everything before I left, which made a big difference.
Highly recommended if you’re looking for quality work and excellent customer service!
Amazing service
Amazing service, super easy and done quicker than I thought. Had my BMW 5 Series 2013 upgraded with CarPlay Retrofit. Very happy to come back if I have any further needs. Would happily recommend
21 March 2026
Unprompted review
Reply from Car Sound Security Ltd
Thank you for your great review! We’re really pleased to hear you found the process easy and quicker than expected.
It was a pleasure upgrading your BMW 5 Series 2013 with the CarPlay retrofit, and we’re glad you’re happy with the results.
We truly appreciate your recommendation and look forward to helping you again in the future!
Came in for a ghost 2 on my toyota rav…
Came in for a ghost 2 on my toyota rav 4 very professional staff would highly recommend to my friends and family
20 March 2026
Unprompted review
Reply from Car Sound Security Ltd
Thank you for your great review! We’re really pleased to hear you found our team professional and had a positive experience with us.
It was a pleasure installing the Ghost 2 immobiliser on your Toyota RAV4, and we truly appreciate your recommendation to friends and family.
If you need anything in the future, we’re always here to help!
Car Sound was brilliant
Car Sound was brilliant. Chris and Lee were brilliant. I have all my cars done from Here. I can trust the owners (Imran and Chris)., always giving attention and helping whenever they can.
20 March 2026
Unprompted review
Reply from Car Sound Security Ltd
Thank you for your amazing review! We really appreciate your continued trust and loyalty in choosing us for all your vehicles.
It’s great to hear that Chris and Lee looked after you so well, and your kind words about Imran and Chris truly mean a lot. We always aim to give every customer the attention and support they deserve.
We look forward to continuing to help you with your cars in the future!
Great experience
Great experience, got an appointment the very next day. Great friendly staff, professional and very accommodating. Had everything explained very well
18 March 2026
Unprompted review
Reply from Car Sound Security Ltd
Thank you for your kind review! We’re really glad we could get you booked in quickly and that you had a great experience with our friendly, professional, and accommodating team.
It’s important to us that everything is clearly explained, so we’re pleased to hear that came across.
We truly appreciate your support and hope to see you again in the future!
ghost inmobilizer on Kia niro ev
Chris installed a ghost inmobilizer on my Kia niro ev. He provided me excellent customer service, he answered all the questions I had and gave me the confidence in how to use the inmobilizer. I definitely recommend him.
10 March 2026
Unprompted review
Reply from Car Sound Security Ltd
Thank you for your kind review!
We’re delighted to hear that you had a great experience with Chris. It’s important to us that our customers feel confident using their Ghost immobiliser, so we’re glad he was able to answer all your questions and provide excellent service.
We really appreciate your recommendation and your trust in us to secure your Kia Niro EV!
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
The car sound security system was absolutely amazing! They fitted the tracker on the same day, which was super convenient. Imran from their customer service was incredibly helpful and guided me through everything. Highly recommend!
16 March 2026
Unprompted review
Reply from Car Sound Security Ltd
Thank you for your fantastic feedback!
We’re delighted to hear that you had a great experience with our same-day installation of the S5 Scorpion tracker. Providing a convenient, efficient, and high-quality service is always our priority.
I’ll be sure to pass on your kind words to Imran-he’ll be pleased to know his support made a difference.
We truly appreciate your recommendation and look forward to assisting you again in the future.
Best regards,
Car Sound Security Team
Great place with excellent service
Great place with excellent service! The staff were very friendly and helpful, and the overall experience was amazing. Everything was clean, well-organized, and professional. I would definitely recommend this place and will be coming back again.
7 March 2026
Unprompted review
Reply from Car Sound Security Ltd
Hi,
Thank you very much for your kind review. We're delighted to hear that you had such a positive experience with us and that our team made you feel welcome and supported.
We always aim to provide a professional service in a clean and well-organised environment, so it's great to know this came across during your visit.
We truly appreciate your recommendation and look forward to welcoming you back again in the future.
Kind regards,
Car Sound Security Team
Top quality
Quick, professional and top quality service.
The team was on the ball with everything and I definitely recommend to anyone need who needs anything on their car.
I coming back again for the next update to my Mini Cooper.
26 February 2026
Unprompted review
Reply from Car Sound Security Ltd
Hi,
Thank you for your great review! We're really pleased to hear that you were happy with the quick, professional, and high-quality service from our team.
Your recommendation means a lot to us, and we’re glad everything went smoothly with your Mini Cooper. We look forward to welcoming you back for the next upgrade!
Kind regards,
Car Sound Security Team
Never used this company, mystery card payment
Never used this company but they tried taking a payment from me ...... Luckily it was declined ...... Just to clarify I'm in Turkey on Holiday.
Changed my numbers to 5 star as company contacted me directly to explain their side.
9 February 2026
Unprompted review
Reply from Car Sound Security Ltd
Hi Ashley,
Thank you for raising your concern. We would like to clarify that we have not attempted to take any money from your account. We are currently working with our card payment provider, Worldpay, who are investigating this matter.
We have been informed that a number of low-value transactions (between £5–£10) have been attempted and declined. These transactions are not from our company and appear to be test or “ghost” transactions carried out by third parties.
We have also spoken with several other individuals today who have reported the same issue, which indicates this is not related to our business or services.
We are an established company that has been trading for over 10 years and take issues like this very seriously. As no services have been used and we were not contacted directly prior to this review, leaving a 1-star review is unfair and does not accurately reflect our business. We would welcome the opportunity to discuss this and clarify any concerns.
Please feel free to contact us on 0208 554 5554 so we can assist further.
Kind regards,
Car Sound Security Limited
I don't know what is happening with…
I don't know what is happening with this company but it seems they are bubbling my credit card and trying to get a transaction
9 February 2026
Unprompted review
Reply from Car Sound Security Ltd
Hi Peter,
Thank you for raising your concern. We would like to clarify that we have not attempted to take any money from your account. We are currently working with our card payment provider, Worldpay, who are investigating this matter.
We have been informed that a number of low-value transactions (between £5–£10) have been attempted and declined. These transactions are not from our company and appear to be test or “ghost” transactions carried out by third parties.
We have also spoken with several other individuals today who have reported the same issue, which indicates this is not related to our business or services.
We are an established company that has been trading for over 10 years and take issues like this very seriously. As no services have been used and we were not contacted directly prior to this review, leaving a 1-star review is unfair and does not accurately reflect our business. We would welcome the opportunity to discuss this and clarify any concerns.
Please feel free to contact us on 0208 554 5554 so we can assist further.
Kind regards,
Car Sound Security Limited
Had an excellent service by chris…
Had an excellent service by chris fitting my ghost 2 immobiliser.
Carefully explained the process and was patient answering any questions i had. Great service will recommend 5 stars
31 January 2026
Unprompted review
Reply from Car Sound Security Ltd
Thank you so much for your 5-star review! ⭐
We’re really pleased to hear you had an excellent experience with Chris and that he took the time to carefully explain the Ghost 2 immobiliser and answer all your questions. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything in the future, we’re always happy to help!
Great quality
Great people, quick instalment and really good quality
21 January 2026
Unprompted review
Reply from Car Sound Security Ltd
Thank you for your review
Quick job
Quick job , called and done the same day fitted my dash cam all cables hidden happy with the service
17 January 2026
Unprompted review
Reply from Car Sound Security Ltd
Thank you for your great review!
We’re really pleased to hear you were happy with our quick same-day service and the neat dash cam installation. Hiding the cables properly is something we always take pride in. Thanks for choosing Car Sound Security - we appreciate your support and look forward to helping you again in the future.
Got the Ghost imobiliser installed
Got the Ghost imobiliser installed , very quick service
14 January 2026
Unprompted review
Reply from Car Sound Security Ltd
Thank you for your review!
We’re glad to hear you were happy with the quick installation of your Ghost Immobiliser. Providing fast and efficient service without compromising on quality is always our priority. Thank you for choosing Car Sound Security, and we’re here if you need anything in the future.
Incredible service
Incredible service, incredible products, friendly and helpful staff, can’t get any better than this. Highly recommend
10 January 2026
Unprompted review
Reply from Car Sound Security Ltd
Thank you for the amazing review!
We’re delighted to hear you were so happy with our service, products, and team. Your recommendation really means a lot to us. Thank you for choosing Car Sound Security - we look forward to helping you again in the future.
Very helpful and brilliant service
9 January 2026
Unprompted review
Reply from Car Sound Security Ltd
Thank you for your review!
We’re really pleased to hear you found our team helpful and the service brilliant. Thank you for choosing Car Sound Security - we truly appreciate your support.
I am very grateful to this car…
I am very grateful to this car security company for their outstanding service. They were the ones who discovered a tracker hidden in my car and immediately took the situation seriously.
From start to finish, the team were polite, patient, and incredibly understanding. They explained everything clearly, reassured me throughout the process, and handled the installation of the new security system with great care and professionalism.
Their calm and supportive approach made a very stressful situation much easier to deal with, and I genuinely felt listened to and supported. I would highly recommend them to anyone looking for reliable, trustworthy, and compassionate car security experts.
Thank you for your excellent service and professionalism.
5 January 2026
Unprompted review
Reply from Car Sound Security Ltd
Thank you very much for taking the time to leave such a thoughtful and kind review.
We’re truly grateful for your trust in us, especially in what was clearly a very stressful situation. Your safety and peace of mind are always our top priority, so we’re pleased to hear that our team was able to identify the issue promptly and support you throughout the process.
It’s reassuring to know that our clear communication, professionalism, and calm approach helped make the experience easier for you. Your recommendation means a great deal to us, and we genuinely appreciate your recognition of our team’s care and dedication.
Thank you once again for your feedback and for choosing us. We’re always here if you need any further assistance in the future.
Kind regards,
Car Sound Security Team
Best Place For Car Security Needs
Awesome place to do business with. The guys here are knowledgeable of their products. Instead of just recommending one product, they offered and advised me many options and helped me to choose the right one for my car. Thank you for all the help especially Chris who was helpful all the way from day one, install and to handover. The best place to come to in the East London area and believe me … I did do my research all over the place. Thank you once again guys !
23 December 2025
Unprompted review
Reply from Car Sound Security Ltd
Thank you so much for taking the time to leave us such a great review. We’re really pleased to hear that you found our team knowledgeable and that the options and advice we provided helped you choose the right solution for your car.
A special thank you for mentioning Chris - we’ll be sure to pass on your kind words, as he’ll really appreciate it. From initial consultation through to installation and handover, we always aim to deliver the best possible experience.
We truly appreciate your recommendation and the trust you placed in us after doing your research. Thank you once again for choosing Car Sound Security.
Absolutely thrilled
Absolutely thrilled to have my new Dashcam fitted by Car Sound Security. The fitting was perfect, on time and as always a pleasure to deal with these guys. It’s almost 10 years since I first used them and all my cars have been done here, everything from Audio head units to Trackers, Dashcams and Immobilers. Again thanks.
15 December 2025
Unprompted review
Reply from Car Sound Security Ltd
Thank you very much for your continued support and for such a fantastic review. We’re absolutely delighted to hear that you’re pleased with your new dashcam installation and that the fitting was carried out perfectly and on time.
Having your trust for nearly 10 years and across multiple vehicles truly means a great deal to us. We really appreciate your loyalty and your confidence in us for everything from audio upgrades to trackers, dashcams, and immobilisers.
Thank you once again for choosing Car Sound Security - it’s always a pleasure to look after your vehicles, and we look forward to continuing to support you in the years ahead.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.