Carcashpoint Reviews 2,948

Efficient and answered any questions 8 had

They made my experience and was very helpful and fast!!

The staff are very friendly and helpful and will go the extra mile with good customer service

I am really happy with the loan I have got.
I recommend the company to everyone who need the loan fast and professional.

Hollie and her colleagues have been brilliant. They have been so helpful, and given all the support i needed during tough times . Cannot commend them enough.

Hollie & the team at carcashpoint have been very understanding and helpful over the past time I've had the car loan

Excellent! Really understanding and supportive throughout. Nothing too much trouble, quick to respond and very helpful when i was going through a lot.

Completely compliant with putting things right should there be any hick ups with your payments. I fell behind with payments and they were very understanding and helpful

Great company to lend from very helpful if need anything and respectful dealt a lot of my experience with Hollie with carcashpoint who was extremely nice and considerate and didn’t stop to sort any issues that I might have with a quick response and solution. Thank you so much Team CarCashPoint

No contact.

Received an email and text saying "pre-approved" and that an advisor would contact me shortly.

No call received, no voicemail left, no further texts or emails to advise if an update.

Unfortunately was a waste of my time.

A victory through the ombudsman service. Carcashpoint pulled up for irresponsible lending.

Shock they have gone quiet now they are the ones that have to pay.

All very good quick effective and prompt service no hanging about for lengthy decisions or waiting for funds

So far, so good. very quick , easy and informative sign up process with decent rates. Happy with the service received, does what it says on the tin. Good Company

Despite the very few negative comments which all appear to be from people who have been rejected or repossessed for non payment - i decided to use car cash point and i am definitely not disappointed. Great team, excellent service and competitive rates. I would definitely recommend.

Fantastic service from start to finish the whole team has been an absolute pleasure to deal with. Very happy with the rates offered and the option to settle early at no extra cost.

I was happy with the valuation and a quick and pleasant transaction was carried out . I am happy with how swift and and smooth it all was .

Prices in my opinion are slightly higher than some don't make it a long term loan pay off as soon as u can .most of staff are good but Elena is outstanding if u have any issues always there to help always returns calls or emails straight away in my opinion she could do with training some of the staff in customer service just my opinion well done elena.

Excellent service from start to finish and a very easy process. Very informative and would recommend to anyone

This is a sorry excuse of what is clearly an bunch of incompetent numpties who's only goal is to rinse the consumer out pocket and not give a monkeys in return. I had the unfortunate pleasure of dealing with the car cash point crooks (otherwise known as the CCC) back in 2019. To cut the long story short i was at a loose end like many individuals that have had to use their service. Among lots pressing issues from CCC such as the compounding interest and fees upon fees, lack of any reply to an email which I'm guessing is because it didn't mention anything about them getting payment, it was their complete disregard for my financial situation. The stress is causes and knock on affect to mental health. I had dealt with a collections supervisor ,credit controller, who like many at CCC was always in a meeting when I wanted to discuss repayment or just address the balance on my account. I left it for a week and made contact with their receptionist/operator who's name i asked but she didn't want to give it to me however she was happy to put her 2 pennies worth in to tell me that if i don't pay my balance today, vehicle repossession was in progress! I didn't get any response from a certain individual i cant name but was the account manager and was then told he left and wasn't working at CCP anymore. (Probably didn't meet his target and was shown the door) I had to result to borrowing the money from a family member which for many who understand, is the last thing you want to do and the embarrassment you feel. The CCC should understand customers situations especially during COVID. Judging from the previous reviews CCP is still up to its old tricks. I have referred this for further investigation with the relevant bodies. This company should not be in business and closed immediately!