CanaDream RV - Halifax Reviews 235

TrustScore 4.5 out of 5

4.5

Park Road 196, B2S 0G2 Elmsdale, Nova Scotia, CA


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See what reviewers are saying

Rated 5 out of 5 stars

This was our first time renting an RV. We picked up and dropped our RV off at the Halifax branch. The scheduled pick up and return was a timely and efficient process. The RV was as advertised. Most i... See more

Rated 5 out of 5 stars

From start to finish Canadream made this first time rental process easy. Ringing Canada and paying the deposit with support was very much appreciated! Staff were very friendly and Informative on coll... See more

Company replied

Rated 2 out of 5 stars

People on site: very gentle and nice Condition of camper: clean & good, except front sensor not working within no adaptive cruise control even no cruise control at all no emergency fron... See more

Company replied

Rated 5 out of 5 stars

The campervan was ready to go, clean and outfitted as promised on pick up day, and no concerns with the unit on our 8 day rental. CanaDream customer service staff were quick to respond to any question... See more

Company replied


Company details

  1. Recreational Vehicle Rental Agency
  2. RV Dealer

Written by the company

CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.

Experience Canada at your own pace!

Written by the company

Create lifelong memories on the road with CanaDream
We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.

Contact info

  • Park Road 196, B2S 0G2, Elmsdale, Nova Scotia, Canada

  • 403-259-5447

Start Planning your Dream Road Trip

Experience Canada at your own pace with our great deals!

4.5

Excellent

TrustScore 4.5 out of 5

235 reviews

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1-star

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Rated 5 out of 5 stars

The RV was like new (about 15,000 km)

The RV was like new (about 15,000 km), everything worked well and was very clean on pickup. I was impressed with the clear lines of site when driving and the power on hills. Easy to drive.

4 August 2024
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

The Canadream team in Halifax was very…

The Canadream team in Halifax was very helpful and available to answer all my questions. The pick up and drop off process were clear and fast. The RV was immaculate and in great working conditions. We felt in good hands. I would recommend Canadream to all my friends.

3 August 2024
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Awesome glamping!

We leased the TC-A for 7 nights. We really enjoyed the convenience and comfort it provided us. The trailer was very clean and no harsh cleaner scents which is a must for my spouse. The staff were friendly and accommodating. Thanks Kathleen! Highly recommend. We will definitely lease again.

22 July 2024
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Very good experience

Good and quite new RVs.
Very good service
Very good equipped

28 July 2024
Unprompted review
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Vers good service

Vers good service, sympatic! Give us indication for assurance

26 July 2024
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Well equipped RV

Well equipped RV, almost nothing was missed. Up to 6 beds, but only space for 4 at the table. Awning should be usable. Excellent and nice staff at Halifax station. Kitchen set should include a clothes line (any rope). Bring or buy one at Canadian tire for 5$.

17 July 2024
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Reply from CanaDream RV - Halifax

Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests

Rated 5 out of 5 stars

BARRY AND HIS CREW MADE THE EXPERINCE…

BARRY AND HIS CREW MADE THE EXPERINCE GREAT. WE WERE RENTING THE VEHICLE TO GO TO A FUNERAL IN Ottawa. There were a few bumps with the online booking, but Barry was awesome.

22 July 2024
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Reply from CanaDream RV - Halifax

Thank you for your review and kind words about Barry. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Great RV rental experience

Excellent response in answering questions and talking us through issues, which were all resolved very well. Knowledgablse and very friendly staff and service.

13 July 2024
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

very satisfied customers

Friendly staff in Toronto and Halifax
Clean and nearly New car
Kitchen Equipment extensive
Helpline prompt processing
Information material clear and comprehensive

8 July 2024
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back on a future occasion. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your feedback. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 3 out of 5 stars

Disappointed in the Quality

The staff was excellent but the quality of the brand new unit was poor. It felt like things were going to easily break. We experienced a real hassle as the main coach door wouldn’t open without brute force and the compartment locks on the storage containers were faulty and didn’t lock. Communication was good but as it was a long weekend, we could get it fixed. We were minimally compensated which was appreciated but didn’t really pay for the frustration we encountered as we had our elderly mom with us and it was very difficult for her to enter and exit.

4 July 2024
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your comments. We are sorry that you had this issue in one of our 2025 RVs and appreciate your frustration. Guest satisfaction is important to us and, while the issue you faced was outside of our control, we were happy to offer you compensation for the inconvenience you experienced. We hope that despite this frustration, you did enjoy your RV vacation. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Great staff

Pickup and drop off were both extremely quick and efficient. The staff was knowledgable and friendly.

28 June 2024
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your feedback which is appreciated. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Easy pickup and drop off

Easy pickup and drop off. Friendly staff.

29 June 2024
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your feedback. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Truck Camper Atlantic Canada

Our request for a specific vehicle and Camper were met with courtesy and efficiency.

5 July 2024
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your feedback. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

Thank you,CanaDream

A friendly greeting to start with and a fairly easy check out experience made for a good start to our vacation. The class b motor home was excellent and met our travelling needs. Renting the electric coffee maker was a mistake, no filters and a short cord makes it difficult to plug
in.The leveling blocks should be included, not rented, and instruction given on how to use them and the importance on being level for the fridge to work probably.
The check in was fast and the staff were pleasant.
Thank you CanaDream.

25 June 2024
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your feedback. We are happy you enjoyed your CanaDream experience and hope we can welcome you back on a future occasion. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

RV Booking

Great experience booking the RV, based in the UK the Team at CanaDream were excellent and even helped me revise the booking to save me money.
The pick up was ok, the RV did not have the kitchen option we selected (pots, pans etc.) in the van which meant we had to return to the Halifax location, we were disappointed with the team at Halifax on that occasion, not even an apology for the oversight.
Finally, the return was a good experience, a lovely lady (3rd July) led the return process at Halifax, very professional and chatty with us.

21 June 2024
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your feedback. We are sorry to read that you had to return for items which should have been in the RV and sincerely apologize for this oversight. We are happy your booking experience was a good one and trust you enjoyed your time in Canada and returned home with many happy memories to share with family and friends.

Rated 5 out of 5 stars

Overall Great Experience

Everything and everyone involved in the booking, pickup and drop off were courteous and personable. The DCV was in great shape mechanically and we had no problems with it. The drain hose leaked in a couple spots so that should have been replaced before we took it out but that was just a minor inconvenience. The kitchen and linen kits provided were good quality for camping as were the chairs. Overall, a great experience!

29 June 2024
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Professional and well organized company

Great service, starting with an excellent web site containing all information (from vehicle types, descriptions, rental fees, options, rental conditions, ...all the way to how to use and service the vehicle). You really don't have to contact the company...everything is on the site.

17 June 2024
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

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