CanaDream RV - Halifax Reviews 219

TrustScore 4.5 out of 5

4.4

Park Road 196, B2S 0G2 Elmsdale, Nova Scotia, CA


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See what reviewers are saying

Rated 5 out of 5 stars

We rented an RV in late April and it was wonderful. The RV was spotless! Check in online and then on site was great and seamless, as was checkout when we returned. Everything was in great condition,... See more

Company replied

Rated 2 out of 5 stars

People on site: very gentle and nice Condition of camper: clean & good, except front sensor not working within no adaptive cruise control even no cruise control at all no emergency fron... See more

Company replied

Rated 5 out of 5 stars

Excellent communication pre and during the rental. Good resources - video, booklet etc, good itinerary suggestions on website. Pick up we had a two hour wait because of short staffing. Not an ideal... See more

Company replied

Rated 5 out of 5 stars

Taking the linen, kitchen and premium plus packages were a game changer. Having all necessary utensils besides the basic knife, fork and spoon was a nice touch. Having the option to rent an actual cof... See more

Company replied


Company details

  1. Recreational Vehicle Rental Agency
  2. RV Dealer

Written by the company

CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.

Experience Canada at your own pace!

Written by the company

Create lifelong memories on the road with CanaDream
We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.

Contact info

  • Park Road 196, B2S 0G2, Elmsdale, Nova Scotia, Canada

  • 403-259-5447

Start Planning your Dream Road Trip

Experience Canada at your own pace with our great deals!

4.4

Excellent

TrustScore 4.5 out of 5

219 reviews

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Rated 5 out of 5 stars

Excellent quality vans

Excellent quality vans. Very efficient collection and drop off process. Friendly and helpful staff.

12 October 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. We are happy you enjoyed your CanaDream experience and look forward to welcoming you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

A new motorhome and everything worked…

A new motorhome and everything worked great. Highlight: Huge freezer / microwave oven combined with air fryer !!

Returning the motorhome within minutes !

13 October 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. We are happy you enjoyed your CanaDream experience and look forward to welcoming you back in the future. It was a pleasure having you as our Guests.

Rated 1 out of 5 stars

Look for other rental options

Expect to wait when picking up and dropping off. The times given are for their benefit not yours make sure you spend the extra money and buy the insurance, because they will try to rip you off when you bring it back. They are in the business of selling insurance, or charging customers for damage. If you don’t buy it, RV, we picked up was dirty, the slide would not work, and any reply from customer service is AI generated by a computer so don’t pay any attention to them if you have other option to rent for someone else I would highly recommend it.

30 September 2025
Unprompted review
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. All feedback is taken seriously and every concern we receive is handled by real, dedicated team members — not AI-generated responses. Our agents work hard to provide personalized support to each Guest.

Rated 5 out of 5 stars

Hired RV in Nova Scotia Canada

We hired a RV for our holidays in Nova Scotia, Canada. The pick up and the drop off were fast and friendly. The staff was very friendly. The RV was clean and pretty nice.
We could really recommend Canadream!

21 July 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Great experience all around

It was so easy to book. The RV was great -well maintained and a pleasing atmosphere.
The staff were great deal with and ensure that all your questions have been answered before you depart.
Great job, Canadream Nova Scotia!

16 October 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for taking the time to review your experience with us. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Fanatic experience.

Staff was efficient, cheerful, organized to make the pick up and drop off seamless, Facility was very tidy and clean, RV unit was also very clean.

4 October 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for taking the time to review your experience with us. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Everything was working fine we will…

Everything was working fine we will rent again in 2026 at Canadream Halifax.

6 October 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for taking the time to review your experience with us. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

Alles zu unserer Zufriedenheit

Friendly service. Truck in good condition. Sufficient equipment

10 October 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for taking the time to review your experience with us. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 3 out of 5 stars

The vehicle had no navigation system

The vehicle had no navigation system. The vehicle had no extractor hood. No oven. Only a microwave. The fridge-freezer only ran on electricity and therefore consumed too much power, so we always had to stay at campsites with electricity. That's expensive and not what we like. As soon as we didn't do that, the battery would flash. All in all, we had to constantly attend to the vehicle to avoid any problems. Our vacation suffered because of it. We also had to buy a sleeping bag because the nights were sometimes quite cold and there weren't enough blankets. We could list a few more things that weren't okay. I think Canadream needs to make more of an effort to satisfy its customers. It also costs a lot of money. We won't book with Canadream again.

5 October 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

As the RV industry continues to evolve, many manufacturers are moving away from propane-fueled appliances (such as the gas oven and refrigerator) to enhance safety and sustainability. While we understand this change may be disappointing, these features are no longer available to us as manufacturer options as we work to keep our fleet current.

Our RVs are equipped with fridge/freezers that operate on a 12V battery, which recharges while driving, using the generator, or when connected to shore power. The convection microwave works when plugged into an external power source or when the generator is running. While our vehicles also include solar panels, they provide a limited charge and are not sufficient to fully recharge the coach battery. For Guests planning to camp off-grid, we recommend fully recharging the battery every 2–3 days.

We understand how important off-grid camping can be, and we’re sorry that the need to recharge the battery more frequently impacted your plans. We also see that you visited an RV dealership whilst on the road and they found no fault with the battery, however we appreciate you taking the time to have it checked.

Regarding bedding, we provide duvets and blankets that are generally sufficient for most Guests. However, if additional warmth is needed, we’re always happy to reimburse the cost of extra blankets purchased—just provide your receipt at drop-off.

Thank you again for your feedback. It helps us continue to improve, and we truly appreciate having had you as our Guest.

Rated 4 out of 5 stars

The pickup was delayed 2 hours due to…

The pickup was delayed 2 hours due to lack of staff. We were not in a rush but it could have been a problem.

11 October 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your feedback. We apologise that your pickup was delayed and thank you for your understanding. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Starting from reservation

Starting from reservation - Brettany, to pick-up, Thiago. Their help made the whole process seamless. The staff at pick-up were very friendly which made the start of our trip extremely positive. The training video was informative and clear so that a newbie could easily understand.

10 October 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

We're happy to hear that the reservation and pick-up process was seamless. It's great to know that our team's friendliness and the training video contributed to a positive start to your trip. Thank you for your feedback.

Rated 5 out of 5 stars

1st time to Newfoundland

Well run operation. They delivered as promised and were friendly. I wish I had heard about the Northern Surcharge in advance.

15 September 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

We recommend CanaDream

Excellent communication pre and during the rental. Good resources - video, booklet etc, good itinerary suggestions on website.
Pick up we had a two hour wait because of short staffing. Not an ideal start. Several small issues with stiff/missing outdoor thatched and a collapsed kitchen drawer. Staff were very open to our feedback about this on drop off

2 October 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

My friends and I really enjoyed our RV…

My friends and I really enjoyed our RV trip through Cape Breton! The RC was easy to use, super clear instructions and training. The team in Halifax was AMAZING and did all they could to help us strat and end our journey really well!

The RV was well maintained and comfortable and had all the items we expected.

I wouldn’t hesitate to do this again 😊

22 September 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 1 out of 5 stars

I didn't get the unit I reserved and paid for.

I didn't get the unit I reserved despite booking and paying in full many months in advance. There was a communication disconnect between pick up and drop off staff that led to drop off staff accusing me of lying. Canadream's response to this review was poor and dismissive of my review. I would not choose Canadream again as they have shown they do not take customer feedback seriously. Not to be trusted with my hard earned money again.

28 September 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. We sincerely apologize that we were unable to provide you with the vehicle category you originally booked. This can happen occasionally due to accidents and breakdowns on other Guest bookings and in these instances we will provide Guests with an RV as close as possible to the one booked. In your case the vehicle you received was the same length as the one you booked. We hope that despite this disappointment, you did enjoy your vacation and we hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 3 out of 5 stars

Had to wait 4 hours to get the RV…

Had to wait 4 hours to get the RV although we reserved a pick up time.

24 September 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. We sincerely apologize that you had to wait for your RV pick up. As you are aware, the vehicle was ready when you arrived however an unforeseen issue was identified with the vehicle which needed a resolution before it could leave the branch. We appreciated your patience as this was carried out. We hope that, despite this delay, you did enjoy your vacation and returned home with many happy memories. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

Clear information

Clear information, friendly staff. The rv we had reserved was not available anymore. Therefore we received an upgrade and a refund. I think a good solution after all.
Please note pick up time always takes you longer as expected. Would definitely book again!

28 September 2025
Unprompted review
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your feedback. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

The RV was clean and comfortable

The RV was clean and comfortable. The dishes were glass and very noisy when we travelled.Plastic would be better. The cab was a little tight for the legs and feet. The explanation by the staff was clear and helpfull. The staff were very nice.

19 September 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your comments which are sincerely appreciated. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

We really had a great trip with our…Class C RV

We really had a great trip with our Class C RV. My only quirk is that a person renting a camper & the sheet sets for a week gets clean sheets and we rented for 3 weeks and still only got 1 set of sheets. You have to consider renting the rv like a hotel where clean sheets are at least provided weekly. The same goes for the bathroom sani pacs. You only provide 5 pacs for 3 weeks. So had to find laundry machines and hardware store for sani pac supplies. RVs also needs a small garbage can. Would also be very nice if they had a small barbeque so we can cook outside. Otherwise all other info was straightforward and a great way to travel.

14 September 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for sharing your comments on your recent RV trip with us. We appreciate all feedback so we can review our policies at the end of each season in an effort to improve our service to Guests. We are happy to hear you found an RV an ideal way to travel and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Our family's first rv road trip

Our family's first rv road trip. Picked up Halifax and dropped off Toronto Everything went smoothly from pick up to drop off. Good clean modern rv and easy to drive. Family had a great 7 days on the road exploring and camping.

13 September 2025
CanaDream RV  - Halifax logo

Reply from CanaDream RV - Halifax

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

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