We rented an RV in late April and it was wonderful. The RV was spotless! Check in online and then on site was great and seamless, as was checkout when we returned. Everything was in great condition,... See more
Company replied
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We rented an RV in late April and it was wonderful. The RV was spotless! Check in online and then on site was great and seamless, as was checkout when we returned. Everything was in great condition,... See more
Company replied
People on site: very gentle and nice Condition of camper: clean & good, except front sensor not working within no adaptive cruise control even no cruise control at all no emergency fron... See more
Company replied
Excellent communication pre and during the rental. Good resources - video, booklet etc, good itinerary suggestions on website. Pick up we had a two hour wait because of short staffing. Not an ideal... See more
Company replied
Taking the linen, kitchen and premium plus packages were a game changer. Having all necessary utensils besides the basic knife, fork and spoon was a nice touch. Having the option to rent an actual cof... See more
Company replied
CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.
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Park Road 196, B2S 0G2, Elmsdale, Nova Scotia, Canada
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Excellent quality vans. Very efficient collection and drop off process. Friendly and helpful staff.

Reply from CanaDream RV - Halifax
A new motorhome and everything worked great. Highlight: Huge freezer / microwave oven combined with air fryer !!
Returning the motorhome within minutes !

Reply from CanaDream RV - Halifax
Expect to wait when picking up and dropping off. The times given are for their benefit not yours make sure you spend the extra money and buy the insurance, because they will try to rip you off when you bring it back. They are in the business of selling insurance, or charging customers for damage. If you don’t buy it, RV, we picked up was dirty, the slide would not work, and any reply from customer service is AI generated by a computer so don’t pay any attention to them if you have other option to rent for someone else I would highly recommend it.

Reply from CanaDream RV - Halifax
We hired a RV for our holidays in Nova Scotia, Canada. The pick up and the drop off were fast and friendly. The staff was very friendly. The RV was clean and pretty nice.
We could really recommend Canadream!

Reply from CanaDream RV - Halifax
It was so easy to book. The RV was great -well maintained and a pleasing atmosphere.
The staff were great deal with and ensure that all your questions have been answered before you depart.
Great job, Canadream Nova Scotia!

Reply from CanaDream RV - Halifax
Staff was efficient, cheerful, organized to make the pick up and drop off seamless, Facility was very tidy and clean, RV unit was also very clean.

Reply from CanaDream RV - Halifax
Everything was working fine we will rent again in 2026 at Canadream Halifax.

Reply from CanaDream RV - Halifax
Friendly service. Truck in good condition. Sufficient equipment

Reply from CanaDream RV - Halifax
The vehicle had no navigation system. The vehicle had no extractor hood. No oven. Only a microwave. The fridge-freezer only ran on electricity and therefore consumed too much power, so we always had to stay at campsites with electricity. That's expensive and not what we like. As soon as we didn't do that, the battery would flash. All in all, we had to constantly attend to the vehicle to avoid any problems. Our vacation suffered because of it. We also had to buy a sleeping bag because the nights were sometimes quite cold and there weren't enough blankets. We could list a few more things that weren't okay. I think Canadream needs to make more of an effort to satisfy its customers. It also costs a lot of money. We won't book with Canadream again.

Reply from CanaDream RV - Halifax
The pickup was delayed 2 hours due to lack of staff. We were not in a rush but it could have been a problem.

Reply from CanaDream RV - Halifax
Starting from reservation - Brettany, to pick-up, Thiago. Their help made the whole process seamless. The staff at pick-up were very friendly which made the start of our trip extremely positive. The training video was informative and clear so that a newbie could easily understand.

Reply from CanaDream RV - Halifax
Well run operation. They delivered as promised and were friendly. I wish I had heard about the Northern Surcharge in advance.

Reply from CanaDream RV - Halifax
Excellent communication pre and during the rental. Good resources - video, booklet etc, good itinerary suggestions on website.
Pick up we had a two hour wait because of short staffing. Not an ideal start. Several small issues with stiff/missing outdoor thatched and a collapsed kitchen drawer. Staff were very open to our feedback about this on drop off

Reply from CanaDream RV - Halifax
My friends and I really enjoyed our RV trip through Cape Breton! The RC was easy to use, super clear instructions and training. The team in Halifax was AMAZING and did all they could to help us strat and end our journey really well!
The RV was well maintained and comfortable and had all the items we expected.
I wouldn’t hesitate to do this again 😊

Reply from CanaDream RV - Halifax
I didn't get the unit I reserved despite booking and paying in full many months in advance. There was a communication disconnect between pick up and drop off staff that led to drop off staff accusing me of lying. Canadream's response to this review was poor and dismissive of my review. I would not choose Canadream again as they have shown they do not take customer feedback seriously. Not to be trusted with my hard earned money again.

Reply from CanaDream RV - Halifax
Had to wait 4 hours to get the RV although we reserved a pick up time.

Reply from CanaDream RV - Halifax
Clear information, friendly staff. The rv we had reserved was not available anymore. Therefore we received an upgrade and a refund. I think a good solution after all.
Please note pick up time always takes you longer as expected. Would definitely book again!

Reply from CanaDream RV - Halifax
The RV was clean and comfortable. The dishes were glass and very noisy when we travelled.Plastic would be better. The cab was a little tight for the legs and feet. The explanation by the staff was clear and helpfull. The staff were very nice.

Reply from CanaDream RV - Halifax
We really had a great trip with our Class C RV. My only quirk is that a person renting a camper & the sheet sets for a week gets clean sheets and we rented for 3 weeks and still only got 1 set of sheets. You have to consider renting the rv like a hotel where clean sheets are at least provided weekly. The same goes for the bathroom sani pacs. You only provide 5 pacs for 3 weeks. So had to find laundry machines and hardware store for sani pac supplies. RVs also needs a small garbage can. Would also be very nice if they had a small barbeque so we can cook outside. Otherwise all other info was straightforward and a great way to travel.

Reply from CanaDream RV - Halifax
Our family's first rv road trip. Picked up Halifax and dropped off Toronto Everything went smoothly from pick up to drop off. Good clean modern rv and easy to drive. Family had a great 7 days on the road exploring and camping.

Reply from CanaDream RV - Halifax
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