Absolutely astounding service, the bingo and slots are great fun and relaxing, the drinks are reasonably priced, the seats are even comfy, this is hands down the best bingo place iv been to, so congra... See more
Company replied
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Absolutely terrible time at Beaumontleys buzz bingo on Saturday 7th of September.. first time coming here and it will be my last… the manager Andy accused me of vaping in the building which I would ne... See more
Company replied
Just wanna say a huge thank you to Ali and Niall in Leicester. I broke my toe a week ago and caught it on the door on the way into the club last night (22/05/22). Obviously it caused pain to the alrea... See more
Really enjoy my visits. Think it’s quite expensive now though, and listening to other customers that is the general consensus. Not so many people go now.
Company replied
Company details
Written by the company
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contact info
100 Beamont Way, LE4 1DS, Leicester, United Kingdom
- 1162351515
4.3
Excellent
26 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely astounding service
Absolutely astounding service, the bingo and slots are great fun and relaxing, the drinks are reasonably priced, the seats are even comfy, this is hands down the best bingo place iv been to, so congrats to you all and the staff
3 April 2026
Reply from Buzz Bingo - Leicester
Hi George,
Thank you so much for your amazing feedback! We’re absolutely delighted to hear how much you’re enjoying the bingo and slots in our Leicester club, and that you find the whole experience fun and relaxing.
It’s great to know the drinks, comfortable seating, and overall atmosphere all added to your visit—and your kind words about our team really mean a lot to us.
We truly appreciate your support and are thrilled to be your favourite bingo venue. We can’t wait to welcome you back again soon!
Kind Regards,
Tia
Customer Reviews Team
Love it always
1 November 2025
Unprompted review
Reply from Buzz Bingo - Leicester
Hi Audrey,
I hope you're well. Thank you for taking the time to leave us a review for our Leicester club.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
Reply from Buzz Bingo - Leicester
Hi Sarah,
Thank you for taking the time to leave us a review and I hope you are doing well.
It is great to hear you are enjoying your time on our site and in our Leicester club, that is all we could hope for!
We will continuously strive to provide the best variety and promotional offers possible to our players.
Thank you again for your review and have a great day, best of luck for the future!
Kind Regards,
Tia
Customer Reviews Team
Friendly staff good food but the hall…
Friendly staff good food but the hall was cold.
14 October 2025
Unprompted review
Reply from Buzz Bingo - Leicester
Hi Terrance,
Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed the friendly staff and good food at Buzz Bingo and The Slots Room Leicester.
We apologise for the temperature in the hall and appreciate your input, as it helps us improve our services.
We hope to welcome you back soon for an even more comfortable experience.
Best regards,
Mark
Customer Review Team
some days a little expensive for prize money
some days. Little expensive for prize money
25 August 2025
Unprompted review
Reply from Buzz Bingo - Leicester
Hi Dot,
Thank you for your review.
It's great to hear you have been enjoying you time in our Leicester club, we do appreciate the 5 star rating!
Whilst our prize money can be affected by factors such as admissions or weather conditions I will certainly pass over your feedback.
Good luck for any future club visits!
Kind regards,
Tia
Customer Reviews Team
Reply from Buzz Bingo - Leicester
Hi Audrey, ,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Leicester. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Friendly staff , good atmosphere, clean , not overpriced on food and drink xxx
Friendly staff good atmosphere
27 May 2025
Unprompted review
Reply from Buzz Bingo - Leicester
Hi there,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Leicester club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Tia
Customer Reviews Team
Too expensive nowadays for bingo and…
Too expensive nowadays for bingo and food, too many games of tabletop would rather go to my local bingo not so expensive, food cheaper, not enough discounts available for regular visitors, no loyalty, used to go regularly, can’t afford it anymore , what about loyalty card for regular visitors like they use in Morrisons, Tesco etc, and give vouchers for money spent over a regular period. Someone who only visits now and again get the same as someone who goes frequently, reward loyalty.
19 May 2025
Unprompted review
Reply from Buzz Bingo - Leicester
Dear Carol,
Thank you for taking the time to share your feedback with us. We’re sorry to hear that your recent experiences at Buzz Bingo and The Slots Room Leicester have not met your expectations. We understand your concerns about the pricing of bingo and food, as well as the availability of discounts and loyalty rewards.
We value your input and are continuously looking for ways to improve our offerings and provide better value for our guests. Your feedback is important to us, and we will certainly take it into consideration as we work on enhancing our services.
We hope you’ll give us another chance in the future. Please feel free to reach out if you have any further suggestions or questions.
Best regards,
Olivia
Customer reviews team
I don’t think it’s value for money you…
I don’t think it’s value for money you give new members vouchers all the time yet nothing for your loyal customers who go two to three times a week
23 March 2025
Unprompted review
Reply from Buzz Bingo - Leicester
Hi Hilary,
I hope you're well. Thank you for taking the time to leave us a review regarding the vouchers for new members.
Should you wish to provide any specific feedback regarding your recent review please feel free to reach out via the 'Contact Us' page on the website.
We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
Reduce your prices please
The price is so high now and it spoils the experience. The food is fine and the staff are friendly. There is no need to charge so much and I know it puts lots of people off going now which is a shame.
Also NO recycling points!
22 March 2025
Unprompted review
Reply from Buzz Bingo - Leicester
Good evening Pat,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Leicester club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Reply from Buzz Bingo - Leicester
Hello Kelly,
Thank you so much for taking the time to leave us such a wonderful review!
We are thrilled to hear that you found our staff helpful and friendly.
At Buzz Bingo Leicester, we strive to create a welcoming and enjoyable atmosphere for all our guests, and your feedback truly means a lot to us.
We look forward to welcoming you back for more fun and games soon!
Kind Regards,
Tia
Customer Reviews Team
Friendly club
Really enjoy my visits. Think it’s quite expensive now though, and listening to other customers that is the general consensus. Not so many people go now.
20 December 2024
Unprompted review
Reply from Buzz Bingo - Leicester
Hi Sandra,
I hope you are well.
Thank you for taking the time to leave us a review for our Leciester Club.
I’ll ensure to pass this feedback over to the team within the club; its lovely to hear you're enjoying your visits with us! I appreciate that pricing within the club has increased in recent years in line with increasing business costs linked to general inflation and I apologise that this is the case. We do our best to keep costs low and ensure that any extra charges are not passed on to our customers whenever possible. We also try to offer a variety of bonus games and packages to allow more choice for our customers.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
Just a great place to go
22 November 2024
Unprompted review
Reply from Buzz Bingo - Leicester
Good morning Wayne,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Leicester. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Absolutely terrible time at…
Absolutely terrible time at Beaumontleys buzz bingo on Saturday 7th of September.. first time coming here and it will be my last… the manager Andy accused me of vaping in the building which I would never do whilst I was playing made me miss number so didn’t end up playing that game… the group that was sat next to use bullied us calling us names. Absolutely terrible
7 September 2024
Unprompted review
Reply from Buzz Bingo - Leicester
Good morning Leo,
I hope you are well. Thank you for taking the time to leave a review.
I am sorry to hear of your experience. We will always try to provide an inclusive experience for all attending customers to our clubs; I'm sorry to hear you did not receive this treatment.
I will raise this internally to our club for review to ensure continual improvement in the service provided to our loyal customers.
Kind regards,
Richard
Customer Reviews Team
Buzz bingo Leicester Beaumont leys
Buzz bingo Leicester Beaumont leys, fantastic customer service from Lousaine, very helpful and fantastic personality, would recommend 5 star from us.
7 September 2024
Unprompted review
Reply from Buzz Bingo - Leicester
Hi Jody, I hope you're well. Thank you for taking the time to leave us a review for our Leicester Club. I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear of your experience in the club. We pride ourselves on the outstanding customer service our staff provide in the club. I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit! Kind regards Claire, Customer Reviews Team
Very friendly staff and good service…
Very friendly staff and good service with books and kitchen
30 August 2024
Unprompted review
Reply from Buzz Bingo - Leicester
Good morning Heather,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Leicester. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Great place to be, winning is a bonus.
Great friendly team. Nice atmosphere. Even if I don't win it's a social event, meeting people and I enjoy myself, have a drink and a chat.
18 August 2024
Unprompted review
Reply from Buzz Bingo - Leicester
Good morning Aileen,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Leicester. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Reply from Buzz Bingo - Leicester
Good morning Sally,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Leicester. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Reply from Buzz Bingo - Leicester
Hi Neal,
I hope you are well.
Thank you for taking the time to leave us a review for our Leicester Club.
I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear of your experience!
We pride ourselves on the outstanding customer service our staff provide in the club.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Very helpful friendly staff
Very helpful friendly staff.
Amazing time at Buzz as always.
3 July 2024
Unprompted review
Reply from Buzz Bingo - Leicester
Hi Cat,
I hope you are well.
Thank you for taking the time to leave us a review for our Leicester Club.
I’ll ensure to pass this feedback over to the team within the club. We pride ourselves on the outstanding customer service our staff provide in the club and always encourage an amazing atmosphere for every session - it's lovely to hear you've experienced it!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
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