Nothing to improve on.. it’s always fun to visit my local buzz club I get to socialise with my friends and enjoy myself and quite often have some wins…
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had such an amazing experience at Buzz Bingo Leeds last night! A lot of our group had never been to a bingo club before, so we were honestly a bit nervous beforehand about knowing what to do... See more
Company replied
I attended the evening main event bingo session and had a fantastic time. The venue was spotless and the staff were incredibly friendly and welcoming. As it was my first visit to the bingo hall, Ha... See more
Company replied
Do not use buzz bingo pudsey Pudsey leeds club THIS CLUB IS rubbish , WAITED TWICE FOR WRONG FOOD, NO MANAGERS NO STAFF DISGUSTING CLUB told by old women on counter oh whatever and vunerable adu... See more
Company replied
Company details
Written by the company
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contact info
Stonebridge Mills, Stonebridge Lane,, LS12 4QN, Leeds, United Kingdom
- 1132890558
You should know
4.5
Excellent
31 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Can get very noisy and nobody ever…
Can get very noisy and nobody ever tells them to be quiet
18 December 2024
Unprompted review
Reply from Buzz Bingo - Leeds
Hi June,
I hope you are well.
Thank you for taking the time to share your feedback regarding your visit to our Leeds club.
I’m sorry to hear that the noise from other customers impacted your experience. We aim to provide a comfortable and enjoyable environment for all our guests, so it’s disappointing to know that this wasn’t the case during your visit. While we do our best to create a peaceful atmosphere, it’s not always possible to maintain complete quiet, especially during busy times
If you’d like to provide more details about your experience, please feel free to use our contact form located in the ‘Help’ section of our website.
Kind Regards,
Claire
Customer Reviews Team
We always have a good night at buzz…
We always have a good night at buzz even better if we win which we did so a good night in all.
22 October 2024
Unprompted review
Reply from Buzz Bingo - Leeds
Good morning Frances,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Leeds. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Very friendly staff always there to…
Very friendly staff always there to help makes it a pleasurable evening
24 October 2024
Unprompted review
Reply from Buzz Bingo - Leeds
Good morning Claire,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Leeds. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Reply from Buzz Bingo - Leeds
Hi there,
Thank you for your review of our Leeds club.
We always try to ensure we foster a friendly and helpful atmosphere for all of our attending customers. Good or bad, we take all feedback on board to offer a better service in future.
I do hope you continue to visit and I wish you the best of luck!
Kinds regards,
Claire
Customer Reviews Team
Always a good night I cut my finger and…
Always a good night I cut my finger and the staff was very helpful gave me plasters and made sure I was ok leeds is a lovely club staff are great and nothing is too much trouble I have been going there a few years and I can honestly say I’ve never had a bad night
1 July 2024
Unprompted review
Reply from Buzz Bingo - Leeds
Hi Carol,
Thank you for your review of our Leeds club, I hope your finger is feeling a lot better now!
We always try to ensure we foster a friendly and helpful atmosphere for all of our customers; its lovely to hear of your positive feedback! I'll ensure to pass on this feedback to the team.
Good or bad, we take all feedback on board to offer a better service in future.
I do hope you continue to visit and I wish you the best of luck!
Kinds regards,
Claire
Customer Reviews Team
Reply from Buzz Bingo - Leeds
Good afternoon Geoff,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Leeds. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Such lovely staff and they do…
Such lovely staff and they do tremendous customer service 👏
3 April 2024
Unprompted review
Reply from Buzz Bingo - Leeds
Hi Wayne,
I hope you are well.
It is lovely to hear you are enjoying playing with us here at Buzz Bingo Leeds, the feedback on our service is always appreciated. I'm glad to hear you've been provided such good Customer Service!
I hope you continue to enjoy our club and wish you the best of luck!
Kind regards
Claire
Customer Reviews Team
Absolutely shocking first experience.
Took my partner and his mother last night to buzz bingo Leeds. On arrival we was told they needed to register which they both did and was give money off/discounts etc as it was there first time. We headed round to the main hall were we had to purchase our games for the night. When it was our turn to be served we explained to the woman that it was there first time in which she sighed and rolled her eyes at us. she was rude like she couldn’t be bothered I mean as a first time customer you’d expect more respect to help you know what is what. We also wanted the touchpads and said all three of us did, in which she replied “there isn’t many left and we do have people who want to spend ALOT of money for the touchpads”. Erm sorry but first come first serve. Who said we didn’t want to spend ALOT of money also we asked for the gold package which was £70 each to which she then said aw no you don’t want that one you might aswel use your £5 on all bingo voucher as you get basically the same just not the same amount of tickets at this point we couldn’t be bother arguing as the main event was about to start. She then snatched the card out of our hands and put it into the machines. She was sooo rude especially knowing we was new customers absolutely not going to come here again. Rude customer service.
31 March 2024
Unprompted review
Reply from Buzz Bingo - Leeds
Hi there,
I hope you are well.
Thank you for taking the time to leave a review. I am sorry to hear of your experience and interactions with our staff members. We pride ourselves on always providing the best customer service to our customers, it is disappointing to hear you did not experience this during your visit.
If you wish to provide specific feedback regarding your experience please email our customer support team via our Contact Us Page, which can be found by selecting the 'Help' button in the bottom right-hand corner of our home page. The team can then ensure this is escalated and reviewed internally.
Kind Regards,
Claire
Customer Reviews Team
Always friendly and lovely atmosphere
22 November 2023
Unprompted review
Reply from Buzz Bingo - Leeds
Hi Linda,
It's great to hear you are enjoying our Leeds club. I will pass on your great feedback.
Good luck on your next visit.
Kind regards,
Buzz Bingo Customer Service
Friendly atmosphere
Friendly atmosphere. Helpful staff. Chance of winning enough to pay for the evening.
23 November 2023
Unprompted review
Reply from Buzz Bingo - Leeds
Hi Enid,
I hope you are well.
Thank you for taking the time to leave your review on your experience at our Leeds club, it is much appreciated.
I wish you luck on your next visit.
Kind regards
Buzz Bingo Customer Service
Do not use buzz bingo pudsey
Do not use buzz bingo pudsey
Pudsey leeds club THIS CLUB IS rubbish
, WAITED TWICE FOR WRONG FOOD, NO MANAGERS NO STAFF DISGUSTING CLUB told by old women on counter oh whatever and vunerable adult with mental health verbally attacked infront of customers, disgusting club avoid and share they try shutting me up blocking me and partner so sad truths out on social media and emails to the ceo and press pmsl hurry up grout business lol
28 November 2023
Unprompted review
Reply from Buzz Bingo - Leeds
Hi Sarah,
Thank you for your review and I can assure you this is already being looked into by the relevant department.
Kind regards
Buzz Bingo Customer Service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.