I found one of the staff memberssarcastic and rude to me I've not seen her for a long time and all I said was are you the caller she was really rude and unprofessional to me i didnt like her attitude... See more
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Very welcoming and friendly team, happy to talk me through options and had a very pleasant evening. The staff on the front desk were exceptional they were patient and took time to make me feel welcome... See more
Company replied
The staff are really lovely and friendly. I always have a great time when visiting. Good atmosphere
Company replied
Friendly Helpfull,
Company replied
Company details
Written by the company
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contact info
Pasture Street, DN32 9AB, Grimsby, United Kingdom
- 1472354141
3.8
Great
9 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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The staff are really lovely and…
The staff are really lovely and friendly.
I always have a great time when visiting.
Good atmosphere
12 April 2026
Reply from Buzz Bingo - Grimsby
Hi Michelle,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Grimsby. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
I found one of the staff members Nicola…
I found one of the staff memberssarcastic and rude to me I've not seen her for a long time and all I said was are you the caller she was really rude and unprofessional to me i didnt like her attitude and she was sarcastic very sarcastic. The other staff was great and prices of food and drink was good value but I wont be back here. Because of rude staff please slow down as well when playing paper bingo I couldnt keep up the caller was going to fast and I missed some numbers as well I've not been to the grimsby bingo club for a long time. The caller goes to fast far to fast. Lady at the bar brilliant very nice food and drink and the ones selling books are also very good as well but I wont be back because she goes way to fast calling
6 April 2026
Unprompted review
Reply from Buzz Bingo - Grimsby
Hi there Lisa,
I hope you are well.
Thank you for taking the time to leave a review.
I am sorry to hear your experience within our Grimsby club did not meet your expectations, we will always try to provide an enjoyable experience for all of our customers.
I will raise this internally to our club for review to ensure continual improvement in the service provided to our loyal customers.
Kind Regards,
Tia
Customer Reviews Team
I've been going since I turned 18…
I've been going since I turned 18 almost every week. The staff are lovely and the food is yummy. It's a nice play to go with friends or family and it's especially nice when you win 🤣
13 October 2025
Reply from Buzz Bingo - Grimsby
Hi Emma,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Grimsby. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Reply from Buzz Bingo - Grimsby
Hello Carl,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our staff to be very helpful. At Buzz Bingo Grimsby, we strive to provide the best experience for our customers, and your feedback is a wonderful affirmation of our efforts. We look forward to welcoming you back for more fun and games soon!
Best wishes,
Olivia customer reviews team
Friendly Helpfull,
26 September 2024
Unprompted review
Reply from Buzz Bingo - Grimsby
Good afternoon Pamela,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Grimsby. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Staff are great
Staff are great. Always helpful. Always a great atmosphere
29 August 2024
Unprompted review
Reply from Buzz Bingo - Grimsby
Good morning Natasha,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Grimsby. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Very welcoming and friendly team
Very welcoming and friendly team, happy to talk me through options and had a very pleasant evening. The staff on the front desk were exceptional they were patient and took time to make me feel welcome and talk me through the options as well as give information on how I could use my vouchers for future visits. Getting a drink was easy and the atmosphere was laid back and fun. The toilets were very clean too. Well worth a night out, I will be returning :)
4 April 2024
Reply from Buzz Bingo - Grimsby
Good morning Julie,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Grimsby club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Tia
Customer Reviews Team
Management are excellent plus the whole…
Management are excellent plus the whole team do a great Job. Always friendly
1 February 2024
Unprompted review
Reply from Buzz Bingo - Grimsby
Good morning Kevin,
I hope you are well.
It is great to hear you are enjoying Buzz Bingo Grimsby. I will pass this feedback to the team.
Thank you for taking the time to leave us a review and I hope you continue to enjoy what Buzz Bingo has to offer and good luck on your next visit.
Kind regards,
Richard
Customer Reviews Team
The staff are very good and very polite…
The staff are very good and very polite and helpful i enjoy going to the club the food is great value for the money
9 November 2023
Unprompted review
Reply from Buzz Bingo - Grimsby
Hi John,
I hope you are well.
It is great to hear you are enjoying Buzz Bingo Grimsby I will pass this amazing feedback to the team.
Thank you for taking the time to leave us a review, we do welcome all feedback and I hope you continue to enjoy what Buzz Bingo has to offer. Good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
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