Always enjoy my times at Buzz Bingo. Staff are courteous friendly and helpful. Nothing is too much for them….. and that includes the Manager.
Company replied
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The staff were very helpful to join and i have been twice since i joined and have had a few little wins also the food was nice but i feel they could be doing with upgrading the table bingo to built in... See more
Company replied
I love playing in club and online. On the occasions I’ve had a problem, it’s been sorted quickly.
Company replied
Love buzz bingo, great atmosphere and staff are all friendly and very helpful.
Company replied
Company details
Written by the company
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contact info
Unit 5, The Stack Leisure Park, DD2 3XN, Dundee, United Kingdom
- 1382400800
4.4
Excellent
14 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Buzz Bingo - Dundee
Hi Wendy,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Dundee. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Love buzz bingo
Love buzz bingo, great atmosphere and staff are all friendly and very helpful.
28 September 2025
Unprompted review
Reply from Buzz Bingo - Dundee
Hi Lynsey,
Thank you so much for your wonderful review! We're thrilled to hear that you love Buzz Bingo Dundee and enjoyed the atmosphere.
Our team takes great pride in being friendly and helpful, and your kind words mean a lot to us.
We look forward to welcoming you back for more fun and exciting bingo sessions!
Best regards,
Mark
Customer Review Team
Always go to buzz Dundee staff friendly
Always go to buzz Dundee staff friendly
20 February 2025
Unprompted review
Reply from Buzz Bingo - Dundee
Hi Erick,
Thank you for taking the time to leave us a review for our Dundee Club.
We're thrilled to hear that you had an good time with us at Buzz Bingo and that our friendly staff made your experience memorable.
Our team works hard to create a welcoming and enjoyable atmosphere for all our guests, and it’s fantastic to know that we succeeded in doing so for you.
We look forward to welcoming you back for more fun and excitement soon.
Kind regards,
Tia
Customer Reviews Team
Brilliant Buzz
Friendly staff. Tasty food. Well stocked bar. The staff really take care of you and go beyond to make sure you enjoy your visit and come back again
14 December 2024
Unprompted review
Reply from Buzz Bingo - Dundee
Hi Olivia
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Dundee.
I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear of your experience. We pride ourselves on the outstanding customer service our staff provide in the club.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Reply from Buzz Bingo - Dundee
Hi Avril,
I hope you are well.
Thank you for taking the time to leave us a review for our Dundee Club.
I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear of your experience. We pride ourselves on the outstanding customer service our staff provide in the club.
Kinds regards,
Olivia
Customer Reviews Team
Great staff and lovely hall
16 November 2024
Unprompted review
Reply from Buzz Bingo - Dundee
Good morning Scott,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Dundee. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Perfect place and staff
31 July 2024
Unprompted review
Reply from Buzz Bingo - Dundee
Hi Margaret,
I hope you are well. Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Dundee. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
I love playing in club and online
I love playing in club and online. On the occasions I’ve had a problem, it’s been sorted quickly.
29 July 2024
Unprompted review
Reply from Buzz Bingo - Dundee
Hi there Gordon,
I hope you are well.
It is great to hear you are enjoying Buzz Bingo online and in our Club, it would be nice to know which club you attend so I can pass along this amazing feedback to the team.
Thank you for taking the time to leave us a review and I hope you continue to enjoy what Buzz Bingo has to offer.
Kind regards
Claire
Customer Reviews Team
Very helpful and cheery staff enjoy the…
Very helpful and cheery staff enjoy the Buzz
5 July 2024
Unprompted review
Reply from Buzz Bingo - Dundee
Hi John,
I hope you are well.
Thank you for taking the time to leave us a review for our Dundee Club. I’m glad to hear of your experience in the club.
I’ll ensure to pass this feedback over to the team within the club. We pride ourselves on the outstanding customer service our staff provide in the club.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
I just hope I can win for a change
I just hope I can win for a change. It seems to be new members winning more often
5 July 2024
Unprompted review
Reply from Buzz Bingo - Dundee
Hi There David,
We are sorry to hear that you have not been lucky while playing in our Dundee Club.
Understanding your feelings, I would like to point out that we are a regulated Gambling Company and are constantly being monitored by the relevant authorities to ensure that we provide fair gameplay to all our players. These regulations affect both our Bingo Games, Slot Machines and Mini Games held in the club.
Each Game has a different pay-out ratio, and every slot machine is different in the behaviour of disbursements. The profit chance, including any bonus round triggered within a game, is only based on luck, and as a licensed operator we have no influence on this in any capacity.
Please feel free to contact your local club’s management team during your next visit if you have further questions regarding the return to player rates or our machines or games and they will be more than happy to assist you.
Thank you for your review.
Kind Regards,
Tia
Customer Reviews Team
The staff were very helpful to join and…
The staff were very helpful to join and i have been twice since i joined and have had a few little wins also the food was nice but i feel they could be doing with upgrading the table bingo to built in computer to matk off with counters the same as Mecca bingo etc but i love it
28 June 2024
Unprompted review
Reply from Buzz Bingo - Dundee
Hi Bill,
I hope you are well.
Thank you for taking the time to leave us a review for our Dundee Club.
I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear of your experience in the club. We pride ourselves on the outstanding customer service our staff provide in the club.
Good or bad, we take all feedback on board to offer a better service in future.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
Always enjoy my times at Buzz Bingo
Always enjoy my times at Buzz Bingo.
Staff are courteous friendly and helpful. Nothing is too much for them….. and that includes the Manager.
29 February 2024
Unprompted review
Reply from Buzz Bingo - Dundee
Good morning Ruby,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Dundee. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
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