I paid £40 tonight missed a few games due to all boards being dead despite not many in club. I was split up from my friends and made to sit in wizard area.....I had no seat for 15 minutes while... See more
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I enjoy going to bingo and I feel safe whether on my own or with family/friends. The staff are always very friendly and welcoming. However, lately, there has been a shortage of food and drinks, wh... See more
Company replied
The staff at this club are fabulous special shoutout to the new younger Kieran ( slots host) he always takes time to chat to everyone and makes everyone smile. Susan and Sandra cook amazing food ( you... See more
Company replied
Kieran and Jenny made our night Helters to the door after spinning our last spins in the slot room And kindly said goodbye Even though they were Shutting They were kind every single second Thank you
Company replied
Company details
Written by the company
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contact info
Ainsworth Street, BB1 6AF, Blackburn, United Kingdom
- 1254278046
3.7
Average
13 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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I paid £40 tonight missed a few games…
I paid £40 tonight missed a few games due to all boards being dead despite not many in club.
I was split up from my friends and made to sit in wizard area.....I had no seat for 15 minutes while guy went looking but a couple got me one by time he came back empty handed 15 mins later.
I had manual books I missed too stood there ......the guy promised to get me a tablet so I could sit with my group again. Never saw him again.
During interval I went for tablet .....I was spoken down to infront of the customers stood there when I asked if one had a battery .... he said " I sat u
You in the wizard area you don't need one!!!!!
I took one and went back to my friends .... I haven't been in ages as I started going bingo 3000 after this experience I remember why . Money wasted and im extremely upset.
3 April 2026
Unprompted review
Reply from Buzz Bingo - Blackburn
Hi Julie,
Thank you for taking the time to share your experience with us. I'm truly sorry to hear about the issues you faced during your visit to Buzz Bingo Blackburn.
It’s disappointing to learn that your evening was disrupted by seating problems. We strive to provide a welcoming and enjoyable environment for all our guests, and it seems we fell short during your visit. Your feedback is invaluable, and I assure you that we will address these concerns with our team to prevent similar situations in the future.
I understand how important it is to enjoy your time with friends, and I apologise for the inconvenience caused by being separated from your group.
Thank you again for bringing these matters to our attention.
We hope to have the opportunity to welcome you back and provide a much-improved experience.
Kind regards,
Tia
Customer Reviews Team
Pleasant staff
11 February 2026
Unprompted review
Reply from Buzz Bingo - Blackburn
Hi Anita,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Blackburn. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Great friendly staff
Great friendly staff, great venue, clean and tidy, good menu
6 February 2026
Unprompted review
Reply from Buzz Bingo - Blackburn
Hi Neil,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Blackburn. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
I enjoy going to bingo
I enjoy going to bingo and I feel safe whether on my own or with family/friends.
The staff are always very friendly and welcoming.
However, lately, there has been a shortage of food and drinks, which we're only made aware of when we order; it would be better if there was a way to be notified of any items not available, to help you make your food/drink choices.
21 November 2025
Unprompted review
Reply from Buzz Bingo - Blackburn
Hi Sara,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Blackburn club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Just so good
6 July 2025
Reply from Buzz Bingo - Blackburn
Hi Julie,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Blackburn. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Great nights and helpful staff 👍
13 June 2025
Unprompted review
Reply from Buzz Bingo - Blackburn
Hi,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Blackburn. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Kieran and Jenny made our night Helters…
Kieran and Jenny made our night Helters to the door after spinning our last spins in the slot room And kindly said goodbye Even though they were Shutting They were kind every single second Thank you
21 April 2025
Unprompted review
Reply from Buzz Bingo - Blackburn
Hi there Autumn,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Blackburn club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Tia
Customer Reviews Team
The staff at this club are fabulous…
The staff at this club are fabulous special shoutout to the new younger Kieran ( slots host) he always takes time to chat to everyone and makes everyone smile. Susan and Sandra cook amazing food ( you can tell when it’s not one of these ladies) I recently went to the Burnley club and the food was not a patch on the delicious food these ladies serve up. I also like that mark knows everyone’s name and always has time to check in with everyone. Blackburn is a very welcoming club and a real asset to the buzz bingo brand.
16 December 2024
Unprompted review
Reply from Buzz Bingo - Blackburn
Hi Tracey,
I hope you are well.
Thank you for taking the time to leave us a review for our Blackburn Club.
I will make sure to pass your feedback along to the team at the club. It's wonderful to hear about your positive experience. We take great pride in the exceptional customer service our staff provides, and it’s especially heartwarming to know that their efforts are appreciated. It's lovely to hear that Kieran is always great at making everyone smile and you appreciate the amazing food provided by Susan and Sandra. Our club strives to create a warm, welcoming atmosphere for all players, and its lovely to hear that Mark helps foster this on every visit.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
Great bingo hall and bingo hallfriendly workers
Great bingo hall and friendly workers
28 August 2024
Unprompted review
Reply from Buzz Bingo - Blackburn
Good evening,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Blackburn. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
I didn't like that last Saturday we…
I didn't like that last Saturday we paid the same for our boards but the paper was only £2 but you also had to buy the flyers. The last 4 house's are always £200. But they didn't even have one £200 they were all £100.
1 June 2024
Unprompted review
Reply from Buzz Bingo - Blackburn
Good morning Janice,
Thank you for taking time to leave us a review.
Unfortunately, I am unable to look into this issue via TrustPilot. Could you please give our Customer Services team a call? You can reach them on 0808 169 1459 Monday to Sunday, 10am to 8pm, and they can look into this further.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
We love coming here
We love coming here, everyone is so lovely. The only thing is the toilets are Baltic!
Other than that we always have a good time!
19 April 2024
Reply from Buzz Bingo - Blackburn
Hi Olivia,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Blackburn. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
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