BulkNutrients Reviews 

181
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 88 reviews, reviewers had a great experience with this company. Customers consistently praise the affordable prices, reliable product quality, and the fantastic variety of everyday supplements. Shoppers often point out that orders arrive extremely quickly, making the purchasing process smooth and convenient. Many consumers express long-term loyalty, highlighting that these items meet their daily training needs perfectly. However, some customers also noted issues with shipping mistakes, package tracking errors, or unexpected delivery delays. A few reviewers experienced unpleasant flavors, strong aftertastes, or mild digestive discomfort from specific protein formulas. Others mentioned that recent price increases have significantly raised costs, making certain items less budget-friendly than before.

What people talk about most

Product

Users describe satisfaction with product, highlighting reliable, cost-effective options, great flavors, and... See more

Quality

Customers expressed general satisfaction regarding product quality, highlighting that the supplements are... See more

Price

Reviewers mention positive feedback about price, highlighting that the products are offered at very... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as some consumers report smooth transactions,... See more

Delivery service

People report ambiguous experiences with delivery service, as many consumers praise the insanely quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Been a Bulk Nutrients customer for 10 years, during that time I purchased exclusively from them. However that time has come to an end. Their latest recipes give me an upset stomach. Their Matrix was m... See more

Company replied

Rated 4 out of 5 stars

I have been buying from bulk nutrient from a long time. Recently, my order got messed up due to a glitch on their website. I have taken the burnt and paid for the return delivery of the product. Ho... See more

Company replied

Rated 4 out of 5 stars

I have been using bulk nutrients since 2023 they have always been reliable and cost effective ! Prices have obviously gone up but they are still beating all the other brands ! Flavours and quality is... See more

Rated 4 out of 5 stars

Great products but they lost a star for charging shipping fees even for bulk purchases. Throw in the $9 shipping for $500 worth of supplements you cheapskates haha.


Company details

  1. Fitness and Nutrition Service
  2. also in
  3. Vitamin and Supplements Store

Written by the company

We're an Australian manufacturer and supplier of high quality sports supplements. Operating since 2008, Bulk Nutrients has become one of the premier Australian brands to supply nutritional products to top level athletes, competitors and those on a journey to a healthier lifestyle.


Contact info

4.1

Great

TrustScore 4 out of 5

181 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(181)

82 reviews in the last 12 months

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Rated 2 out of 5 stars

Bad reaction to the WPI and only a $9 credit

Bought the Whey Protein Isolate (Chocolate) and got nausea lasting several hours after a single 30g serve. Raised it with customer service and Oscar came back quickly, apologised, and confirmed it had been passed to QA to be logged against the batch, which was handled well. The remedy was a $9 account credit deducted at my next checkout rather than a refund on a tub I can't use. Polite, responsive support, but a small credit toward buying more of the product that caused the reaction isn't much of an outcome.

15 September 2026
Unprompted review
Rated 4 out of 5 stars

I've been using the 2kg Vanilla WPI and…

I've been using the 2kg Vanilla WPI and I'm really happy with it. The vanilla flavour is smooth and not overly sweet, and it mixes very easily with water or milk without leaving many lumps. I use it regularly after my workouts and it's been an easy way to increase my daily protein intake. Overall, great quality protein, good taste and excellent value for money. I'll definitely consider buying it again.

26 August 2026
Unprompted review
Rated 1 out of 5 stars

Terrible experience trying to order

Terrible experience trying to order. Used this company in the past without any problems, but now wasn't able to order.

First, I was forced to change my password to 'improve security'. Fair enough, but the process was unnecessary long and painful, with the promised password reset code and instructions email not arriving.

Then, finally, after managing to change the password, I got stuck on the checkout page. No error messages, it just won't budge past the address and delivery step.

Have banded the purchase and will go somewhere else.

******

UPDATE. Not impressed by your dismissive answer.

The fact you are not receiving similar reports means nothing. Most people don't bother and just walk away. I also normally don't leave reviews, but this time I was especially annoyed.

I order online all the time, including from your company in the past, and have never had these problems.

1. Password reset should take three clicks. This time, I received an email telling me I will receive another email with a code? That never arrived, and I had to press some additional links, wait for quite a while, and search in my spam folder for the second email with the code.

2. If there was an error or missing information in an input field in the checkout process, there should have been an error message, or the field should have been highlighted, and the Continue button greyed out. None of these happened.

I guess your website didn't like my address. It's a PO Box, and when I started entering it, I couldn't find it in the suggested list of addresses, so I entered it manually.

The fact is, your new website is very poorly designed and tested. But of course it's easier to blame the customer than take the information on board, never mind losing their business in the process.

Anyway, I have wasted enough time doing the job of your website designer.

12 August 2026
Unprompted review
BulkNutrients logo

Reply from BulkNutrients

Hi Yulia,

Sorry to hear you’ve had this experience.

We haven’t had any other reported issues with either of these, but we’re happy to look into it for you. Could you please PM us the email address linked to your account?

If checkout isn’t progressing, it’s typically related to the browser or a required field being missed.

Rated 5 out of 5 stars

Bulk Nutrients are the best

I cannot sing the praises of Bulk Nutrients highly enough, fantastic customer service, fastest delivery of any company I deal with - Tasmania to Sydney in 24hrs from placing order, excellent quality products, wouldn't buy my supplements anywhere else

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Great products

I trust Bulk Nutrients for protein powders that are tested and don't contain lead. They also have a great range of other supplements to cover my needs.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Super impressed with these guys

Super impressed with these guys. From what I have experienced, the suplements are high quality and the prices are literally the best i can find. Customer service is also incredibly good. 10/10

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Second order and still impressed ⭐️⭐️⭐️⭐️⭐️

My PT recommended Bulk Nutrients when I was looking for a high-quality protein, and I’m so glad I gave it a try.

This is now my second order because I’ve been really happy with the products. The taste is great, it mixes well, and it doesn’t have an overly sweet or artificial flavour. I also tried the Protein Water, and I absolutely enjoyed it. It’s light, refreshing, and a perfect option when I want extra protein without having a creamy shake.

The quality and value for money have been excellent, and the ordering process has been easy. I’ll definitely be ordering again and would highly recommend Bulk Nutrients to anyone looking for a reliable protein brand.

27 June 2026
Unprompted review
Rated 1 out of 5 stars

The worst tasting protein pancakes 🤢🥞 I've ever had!!! 😭

Copied & pasted directly from my Bulk Nutrients customer account:

Product Reviews Pending
The worst tasting protein pancakes 🤢🥞 I've ever had!!! 😭(pending)
Quick Protein Pancakes 100g - Cinnamon
Stephanie Louise N on 22/06/2026
Verified buyer

Sadly I bought these in bulk because I thought it'd be much more economical for me & I'm honestly not a fussy eater 🤷🏾‍♀️ but these protein pancakes are terrible in texture & in taste!!! 🤢 They were extremely thick & very dry as well as having a weird grainy like texture & they also had a weird off putting taste & even smell bad too!!! 😞 I tried to mix some with milk & added an egg & a little margarine to the batter to see if it'd help a bit? 🤔 But unfortunately it didn't improve them at all & they still are extremely dry & too thick & taste horrible!!! 😭 They are inedible & sadly BN won't provide a return shipping label so I have to pay to return them 😔 so beware!!! 🤢⚠️😳🛑🤯💯

The worst tasting protein pancakes 🤢🥞 I've ever had!!! 😭(pending)
Quick Protein Pancakes 100g - Vanilla
Stephanie Louise N on 22/06/2026
Verified buyer

Sadly I bought these in bulk because I thought it'd be much more economical for me & I'm honestly not a fussy eater 🤷🏾‍♀️ but these protein pancakes are terrible in texture & in taste!!! 🤢 They were extremely thick & very dry as well as having a weird grainy like texture & they also had a weird off putting taste & even smell bad too!!! 😞 I tried to mix some with milk & added an egg & a little margarine to the batter to see if it'd help a bit? 🤔 But unfortunately it didn't improve them at all & they still are extremely dry & too thick & taste horrible!!! 😭 They are inedible & sadly BN won't provide a return shipping label so I have to pay to return them 😔 so beware!!! 🤢⚠️😳🛑🤯💯

Note: I bought both flavours & both were absolutely disgusting 🤢🤮😓 & my reviews are still pending on their website so it looks like they may not allow them to be published on their site because they wouldn't want you to know how horrible these pancakes really are & what a bad experience I had dealing with them!!! 😔 - I had to pay to return all the unused packs of them & now I'm still waiting for a refund 🤦🏾‍♀️ but it's shocking how they told me I am responsible to pay to return this joke of a product because I changed my mind 🙄 but honestly I can't eat them without feeling sick!!! 🤮🤢😭 So I had to pay more just to return these awful protein pancakes 🤢🥞 back to them!!! 🤦🏾‍♀️😔

Be careful because they will blame you for not wanting to consume these awful tasting products 🤢 which I think are inedible for anyone who has working tastebuds!!! 🥺

Hopefully this helps someone 🙏🏾 to not get ripped off by Bulk Nutrients like I did unfortunately!!! 😔🤦🏾‍♀️😭

22 June 2026
Unprompted review
Rated 1 out of 5 stars

Non Delivery

Delivery was never dispatched and their bots shut the conversation down and remove the box to type into when you ask to speak to a human/agent.

Instead of dealing with the issue Bulk cancelled the order. Very frustrating!

17 June 2026
Unprompted review
BulkNutrients logo

Reply from BulkNutrients

Hi Noel,

Sorry to hear this, we can't see any record of this, just checking it was with us?

https://www.bulknutrients.com.au/

Rated 1 out of 5 stars

Absolute rip-off

Absolute rip-off! Insane price hikes for cheap ingredients. I am extremely disappointed with this company. Over the last two years, they have raised the price of a 1kg bag of protein from $40 all the way to $66. That is pure greed. Worst of all, $16 of that increase happened in just the last six months alone. They are completely ripping off their loyal customers. Do not let them blame inflation for this. This massive price jump is way higher than normal inflation rates. To make matters worse, the quality does not justify the high price at all. This is not a premium, grass-fed Australian product. Instead, the ingredients are sourced from China. Paying $66 for cheap ingredients is insane. I highly recommend staying away from this greedy company and their Chinese-made protein. Save your money and buy from a brand that actually cares about its customers and uses high-quality ingredients & Better Price

11 June 2026
Unprompted review
BulkNutrients logo

Reply from BulkNutrients

Hi Michael,

Sorry to hear you're disappointed.

However, several of the points you've raised don't appear to relate to our products or pricing.

Firstly, recent whey protein price increases across the industry are not related to general inflation, nor have we suggested that they are. The increases are primarily due to significant rises in global dairy commodity prices. We've published detailed information on this topic on our blog, and there are also numerous independent articles available online explaining the current whey market conditions.

https://www.bulknutrients.com.au/blog/feature-articles/why-protein-powder-prices-keep-rising


Secondly, none of our whey protein products are sourced from China. In fact, it would be very unusual to find Chinese whey protein being sold by Australian manufacturers.

We also offer Australian-sourced whey protein, including our Natural Australian Whey Protein Concentrate, which you can view here:
https://www.bulknutrients.com.au/products/natural-australian-whey-protein-concentrate

We understand that price increases are frustrating, and we certainly appreciate that customers compare value across brands. However, we believe it's important that any criticism is based on accurate information.

Please reach out if we can help any further :)

Rated 1 out of 5 stars

I have been a loyal Bulk Nutrients…

I have been a loyal Bulk Nutrients customer since 2016 and have recommended your products to friends, family, and training partners over the years. One of the key reasons I remained a customer for so long was the balance between quality and affordability. Unfortunately, that balance appears to be disappearing.

Over the past decade I have watched prices steadily increase, and while I understand that businesses face rising costs, an $11 increase in a single jump is extremely difficult to justify from a customer’s perspective. Loyal customers have continued supporting Bulk Nutrients through numerous price rises because we believed the company still represented good value. This latest increase feels like a step too far.

The supplement industry is more competitive than ever, with countless alternatives available. Long-term customers like myself are not only comparing product quality anymore—we are comparing value. When prices continue to rise at this rate, it becomes increasingly difficult to remain loyal when competitors are offering comparable products at more attractive prices.

What is most disappointing is that loyal customers seem to be bearing the burden of these increases. After supporting the company for nearly 10 years, I expected more consideration for the customers who helped build the brand into what it is today. Customer loyalty should be rewarded, not tested.

This price increase has genuinely caused me to reconsider future purchases from Bulk Nutrients. I hope management takes the feedback from long-term customers seriously because once loyal customers begin looking elsewhere, winning them back is often far more difficult than retaining them in the first place.

I urge Bulk Nutrients to reconsider this increase or at least provide a clearer justification for why such a significant rise was necessary. At present, it feels disconnected from the value that originally made Bulk Nutrients stand out from the competition.

11 June 2026
Unprompted review
BulkNutrients logo

Reply from BulkNutrients

Hi Peter,

Thanks for the feedback, and sorry to hear of your frustration regarding the recent price increases.

We completely understand that rising costs can be disappointing, especially for customers who have supported us over a long period of time.
While we know it doesn't make the situation any easier, we wanted to provide some context around what's driving these increases. We've published a detailed article that explains the factors affecting protein prices globally, and I'd encourage you to have a read when you have a chance:
https://www.bulknutrients.com.au/blog/feature-articles/why-protein-powder-prices-keep-rising

You can also find a number of independent articles online by searching for whey protein prices, which highlight the broader industry-wide challenges currently affecting supply and pricing.

We've been in the protein industry for more than 15 years, and the scale and persistence of these increases over such a short period is something we genuinely haven't experienced before. It's certainly not a position we enjoy being in, and we're continuing to do everything we can to keep prices as competitive as possible while maintaining the quality our customers expect.

It's also important to note that these rises affect dairy protein products; you will see the other 100+ products are not affected.

Rated 5 out of 5 stars

Love Bulk Nutrients

Love Bulk Nutrients! Especially their Whey Protein Isolate with natural sweeteners. Flavours are yummy and they mix in really well to shakes and cooked porridge. I also use them in baked oats recipes as well. They are so easy to deal with and delivery is amazingly fast.

2 June 2026
Unprompted review

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