Booking process was straight forward. Prices were good. Everything was straightforward except when it came to checking in online with the airline. The budget air site had a link that did not work.... See more
Company replied
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Review summary
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What people talk about most
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It was a great site which got me the lowest prices tickets but I dont know why it wouldn't update the purchasing part in regards to filtering the correct age group. It did it several times in which I... See more
Company replied
The booking process was fairly easy once all of your information was in place.The only downside was all of the add ons kept increasing the price. But still worth while as it was about $300 less than b... See more
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The process to purchase was easy. The airline's record locator was hard to reach. The seats purchased with the transaction were not assigned immediately.
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3.5
Average
30K reviews
Asks customers to review
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Reply from BudgetAir.com
We're so happy to hear you found it to be very good and easy! We appreciate you taking the time to share your positive feedback.
Reply from BudgetAir.com
We're delighted to hear that booking your ticket was a very easy process for you. We appreciate your kind words!
Experience was great with BudgetAir
Experience was great with BudgetAir
Offered me with excellent price
Thank you BudgetAir
29 July 2026
Reply from BudgetAir.com
We're so happy to hear you had a great experience and found our prices excellent! Thank you for your wonderful feedback.
I book a ticket under my brother name…
I book a ticket under my brother name on the passenger section. But on the booker section, I put my name, but when the ticket came back, it come under my name. I tried to communicate with the technical support. They told me they cannot change the name so I canceled the ticket and book a new one with the higher price.
28 July 2026
Reply from BudgetAir.com
Hello Ahmed,
We understand your concern regarding the name change.
Please note that it is crucial to carefully review all passenger details before finalizing a booking. Airlines have strict rules and do not allow full name changes once a ticket has been issued, which is why a cancellation and new booking were required in this instance.
Kind regards,
Steve
BudgetAir
No free 24hr cancellation
I thought it was a general rule of thumb in US that you can make cancellations to a ticket within 24 hours without any penalty- I was wrong,
Got charged $200 to make any changes or $500 for cancellations even though I called within 12 hours and travel date was 2 months away,
Other than that their service and prices are good
25 July 2026
Reply from BudgetAir.com
Hello Mohammed,
Thank you for your feedback!
To clarify, the U.S. 24-hour free cancellation rule is a policy that applies exclusively to airlines. As an online travel agency (OTA), we are unfortunately not covered by this regulation, which means we cannot offer this 24-hour grace period via our platform.
However, we will reach out to you via a call to provide a positive solution.
Kind regards,
Steve
BudgetAir
There is no chiked in baggage
There is no chiked in baggage.
I had to pay 300 $ extra
It's miss leading
I am feeling very bad
27 July 2026
Unprompted review
Reply from BudgetAir.com
Hello Bellal,
We are sorry to hear about your disappointment regarding the baggage fee.
Please note that baggage allowances are displayed during the booking process before payment is completed. When checked baggage is not included in the fare, it must be purchased separately.
We will reach out to you directly via email to review your booking details and assist you further.
Kind regards,
Steve
BudgetAir
Compared with other booking websites
Compared with other booking websites, this one consistently offers the best prices and issues tickets incredibly fast. It’s my favorite booking site, and I’ve had nothing but great experiences with it. Highly recommended!
21 July 2026
Reply from BudgetAir.com
We are so happy to hear that our booking website consistently provides you with the best prices and fast ticket issuance! We truly appreciate your kind words and recommendation.
Reply from BudgetAir.com
We're happy to hear that we provided a good experience for you. We appreciate your positive feedback.
Booked a ticket and within an hour…
Booked a ticket and within an hour reached out to say I got a date wrong and want to cancel and rebook. Every airline allows free cancellation upto 24 hrs. But I had to pay big fee inorder to cancel. This forces us to not to use 3rd party ever!! It was too bad of an experience.
22 July 2026
Unprompted review
Reply from BudgetAir.com
Hello Bhavani,
Thank you for your feedback!
The U.S. 24-hour free-cancellation rule applies exclusively to airlines. As an online travel agency (OTA), we are unfortunately not subject to this regulation, so we cannot offer this 24-hour grace period on our platform.
We asked for your booking number in a separate email so we can contact you to discuss the options.
Kind regards
Steve
BudgetAir
Reply from BudgetAir.com
We're so pleased to hear that you found our booking process easy to use and our pricing to be good. Thank you for your wonderful feedback!
Reply from BudgetAir.com
Thanks! Have a great trip
I didn’t get a text letting me know my…
I didn’t get a text letting me know my flight was canceled and I came to the airport and was told my flight was cancelled. I’m not happy at all.
27 July 2026
Reply from BudgetAir.com
Hello Denetra,
Thank you for the feedback. For last-minute cancellations, airlines are responsible for notifying passengers directly.
Because of this, we will be reaching out to you shortly via email with details on how you can claim compensation directly from the airline for the inconvenience caused.
Kind regards,
Steve
BudgetAir
Reply from BudgetAir.com
We're delighted to hear that you had such a positive experience with our online booking system. We strive to make the process as straightforward as possible, and your feedback confirms our efforts.
Reply from BudgetAir.com
We're so happy to hear you found our services better and quick! We appreciate your positive feedback.
Reply from BudgetAir.com
We're so happy to hear that you found our service excellent and were pleased with our prices. Thank you for your wonderful feedback!
I had a bad experience with my first…
I had a bad experience with my first booking.
Will never book again.
27 July 2026
Reply from BudgetAir.com
Hello Arun,
We are very sorry to hear that your first booking with us fell short of your expectations. We would love to understand what went wrong, so a member of our team will call you shortly to learn more about your experience and how we can assist you.
Kind regardss,
Steve
BudgetAir
Reasonable price, friendly software user.
Reasonable price that compared to others airplane provider. Friendly, straight forward to purchase the tickets.
27 July 2026
Reply from BudgetAir.com
We're delighted to hear that you found our pricing reasonable and the ticket purchasing process straightforward. Thank you for your wonderful feedback!
My account was hacked into booking a…
My account was hacked into booking a flight and your reps did not do anything about it and said I’m responsible for the charges. I caught the theft just hours after it was booked
27 July 2026
Reply from BudgetAir.com
Hello Jason,
We take allegations of unauthorized activity very seriously.
We will be sending you an email shortly. Please reply to it with an official letter from your bank confirming the charge was fraudulent, along with a copy of your police report. Once we receive these documents, we can fully investigate and assist you in reversing the charges.
Kind regards,
Steve
BudgetAir
Bcoz was easy and I didn’t expect that…
Bcoz was easy and I didn’t expect that I’m going to get my etiket.is my first time buying etiket my salf
27 July 2026
Reply from BudgetAir.com
We are so glad to hear that obtaining your etiket was an easy and positive experience for you! We appreciate your kind words.
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