British Bird Control Reviews 311

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its efficient and professional service, noting that the staff are friendly, polite, and knowledgeable. Many people appreciate the clear explanations provided, the tidy work, and the overall ease of dealing with the company from start to finish. Consumers frequently highlight the staff's dedication, with some mentioning instances where the team went above and beyond, such as cleaning gutters or even washing windows. Reviewers are particularly impressed with the prompt communication and the high standard of work, often recommending the company for its bird proofing services.

What people talk about most

Service

Users describe positive interactions with service, highlighting excellent communication and efficient work.... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company! Very efficient at all stages of the process. The guys were friendly and professional and everything was left tidy when they finished the work. They were very apologetic they were a l... See more

Rated 5 out of 5 stars

Everyone I dealt with was so polite and professional. On the day the work was completed swiftly and with clear explanations of what was done. The weather delayed the work initially (in January) bu... See more

Company replied

Rated 5 out of 5 stars

Very professional, experienced and licenced team cleared my roof and fitted the mesh around my solar panels. Cleared up all mess made and complete explanation of what they were doing, what they found... See more

Rated 5 out of 5 stars

We had a pigeons nest under our solar panels. The company was really easy and straightforward to deal with from first contract to completion of the works. The guys were very friendly and efficient, w... See more


Company details

  1. Bird Control Service
  2. Business to Business Service
  3. Pest Control Service

Information provided by various external sources

British bird control are specialists bird pest control professionals covering all aspects of bird control, clean-up and proofing. Providing the most effective bird control and proofing services available anywhere in the UK. Call Today for a free no-obligatory quotation....


Contact info

4.9

Excellent

TrustScore 5 out of 5

311 reviews

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Rated 5 out of 5 stars

Solar panel guards

We obviously had a pigeon problem with our solar panels. We found British Bird Control and they asked for some pictures, gave us a very competitive quote, that included a full clean of the roof and gutters. Julie in the office sorted out a mutually convenient date to do the job. We paid a small deposit and the lads turned up on the day. They did a great job, cleaned out all the nests and installed the metal barriers. Thank goodness there were no chicks in the nest, no matter what problems they cause I wouldn’t want to harm them. And cleaned up after themselves. They were polite and courteous and did a great job, one I couldn’t do for all the tea in china. A couple of days later we paid in full. I forgot to mention the full 10 year guarantee. Bonus.

23 July 2024
Unprompted review
Rated 5 out of 5 stars

Great people from the Managing Director…

Great people from the Managing Director to the office staff (Kim, Lauren and Julie) and the guys that installed the bird proofing.
Excellent communication regarding scheduling changes due to the "reliable" British weather. All in all excellent experience.

24 July 2024
Unprompted review
Rated 5 out of 5 stars

Not the easiest job, but such a great team!

Ours was not the easiest job - a particularly steep roof, with some moss covering and poor weather meant it was twice delayed, but our "team" - Dan and Keaton - were terrific!
Professional, amiable, polite and cheerful throughout and, of course, they did the job efficiently and well. No more pesky pigeons!
I have no hesitation in recommending these young men and their company. Great work!

17 July 2024
Unprompted review
Rated 1 out of 5 stars

I asked for a quote for bird proofing…

I asked for a quote for bird proofing solar panels. They asked for my address and to send them photos of my solar panels. I did this. I have heard nothing back. What a waste of time.

Update : received very rude reply (see below). I sent the pictures on 9th July (Tuesday) not yesterday (Wednesday). I did not get a call from Colin (or anyone else). I have not received a quote.

9 July 2024
Unprompted review
British Bird Control logo

Reply from British Bird Control

UPDATE: Just in his junk folder ; that happens sometimes

Rated 5 out of 5 stars

Excellent quality and great service

From very first contact, the company went out of their way to be helpful, including sending one of their team to inspect our property when the photos I had sent weren’t sufficient. The quote was very reasonable and they required just 25% deposit. The fitting team arrived promptly on the designated day and did a fantastic job, removing two nests and rehousing two chicks before fitting the pigeon-proofing wire, which is of very high quality, with very sturdy clips to our solar panels. The guys cleaned up when the job was done and advised me on how the pigeons might hang around for a week or two before they finally got the message that their home had gone. In fact, they gave up within 24 hours so peaceful sleep has returned again!

27 June 2024
Unprompted review
Rated 5 out of 5 stars

very professional outfit for bird proffing…

Very professional staff and kept me informed all throughout the process especially when appointments had to be changed due to the awful weather in May.
The fitter were very polite and efficient.
These are definitely the people to go to if anyone needs to have their solar panels bird-proofed

6 June 2024
Unprompted review
Rated 5 out of 5 stars

Had our solar pannels bird proofed as…

Had our solar pannels bird proofed as we had doves and pigeons that had integrated nesting underneath where there were three nests. The three lads came as one was being trained up all 3 were polite and very efficient and made sure I was happy after and my partner who works nights couldn't sleep cause of the noise is very happy as this solved our problem and no more mess

30 April 2024
Unprompted review
Rated 5 out of 5 stars

Pigeon proofing solar panels

We cannot recommend this company highly enough.
If you have solar panels and are having problems with pigeons nesting underneath, these are the people to go to.
Extremely pleased with the work, material and the guys who did the installation. 10 year warranty.

20 May 2024
Unprompted review
British Bird Control logo

Reply from British Bird Control

Many thanks Janet. Hopefully you can start enjoying your garden now!! BBC

Rated 5 out of 5 stars

Well managed and delivered from start…

Well managed and delivered from start to finish.
Responsive on quoting, straighforward order placement, good communication through scheduling. Installers did a great job, were tidy, considerate, polite and friendly. Happy to recommend.

17 May 2024
Unprompted review
British Bird Control logo

Reply from British Bird Control

Thanks Robin i will ensure this is passed on to all involved>
BBC

Rated 5 out of 5 stars

Competitively priced and great customer…

Competitively priced and great customer service - they got back to us quickly, told us what needed to be done and how - the team that came to do the job were polite, courteous and thorough- they got the job done in no time, cleaned the gutters and then cleaned up the patio - can’t recommend them enough - good service is in short supply too often these days but I would use this company again without hesitation.

9 May 2024
Unprompted review
British Bird Control logo

Reply from British Bird Control

Thank you for taking the trouble to post this Helen. Glad you are pleased.
BBC

Rated 5 out of 5 stars

No more 'solar panel' pigeons!

Very prompt and clear response.
Transparent regarding services provided and costs.
Work completed very neatly and efficiently.
Pigeons have now sought comfort elsewhere!

3 May 2024
Unprompted review
British Bird Control logo

Reply from British Bird Control

Many thanks Josephine and pleased they have moved off quickly.
BBC

Rated 5 out of 5 stars

Ease of getting my problem sorted01

Ease of getting my problem sorted. After the initial enquiry I sent photographs of the solar panels on the roof. I was told very quickly that a Rish Assessment would be carried out and that there would not be any particular problems. I paid the deposit which was acknowledged and a date fixed for fitting.
The fitters were prompt and got on with the job in a cheerful and professional manner. The job was completed and there was no mess or inconvenience.
Excellent except for 2 worried pigeons that cannot work out what has happened!

1 May 2024
Unprompted review
British Bird Control logo

Reply from British Bird Control

Many thanks Robin and pleased to help.
BBC

Rated 5 out of 5 stars

Highly recommended

I was kept updated due to bad weather delaying the pigeon proofing of my solar panels. The workmen were pleasant, efficient, left no mess and the work was done using ladders saving me over a £1000 on scaffolding which other firms used.

4 April 2024
Unprompted review
British Bird Control logo

Reply from British Bird Control

Hi Pamela
Thank you for taking the time to post this positive feedback which we will ensure is passed on to all those involved.
BBC

Rated 5 out of 5 stars

Booking was straightforward

Booking was straightforward. We were kept updated on the planned visit date. Team arrived promptly, explained everything and just got on with it. Guards fitted around two sets of solar panels. Everything looks good and certainly no mess left behind.

19 April 2024
Unprompted review
British Bird Control logo

Reply from British Bird Control

Pleased to hear John and thank you for posting.
BBC

Rated 5 out of 5 stars

This company is straightforward and…

This company is straightforward and good.
With the UK weather trying to guess which day will be suitable and then finding the most suitable of their teams for the job is an art they have mastered.
Watching the guys setting out the "pigeon proofing" mest while working from a rope tied round the chimney suggested that might also be good rock climbers.

Good job done easily and quickly - thank you.

25 April 2024
Unprompted review
British Bird Control logo

Reply from British Bird Control

Good to hear and thank you for posting.
BBC

Rated 5 out of 5 stars

Excellent on all aspects.

Excellent communication, quality strong metal used (no plastic mesh like other firms), friendly lads who did the installation, left our property tidy, and a 10 year warranty. No reason not to trust them really. Thanks!

24 April 2024
Unprompted review
British Bird Control logo

Reply from British Bird Control

Thank you for posting James. Glad you are pleased.
BBC

Rated 1 out of 5 stars

CAVEAT EMPTOR!!!!!!

CAVEAT EMPTOR!!!!!!
On March 25th 2024, at the County Court at Bristol, Bristol Civil Justice Centre, the Judge ordered that Cimex Lectularius - trading as British Bird Control - must pay me the sum of £648.00 for debt and £203.00 for Court fees amounting together to the sum of £851.00
This was in response to my claim that British Bird Control had caused damage to the vulnerable underside of on e of my solar panels while installing bird-proofing mesh.
I strongly advise that you consider whether introducing sharp metal objects - the cut ends of the mesh they use - into the space immediately below these panels is a good idea. You might also consider if the use of black plastic cable-ties to secure the mesh to the panels is appropriate, taking into account their rate of deterioration when exposed to the elements.

25 April 2024
Unprompted review
British Bird Control logo

Reply from British Bird Control

Mr Paine is well aware that he took 14 months to report a fault with his system following the installation of his proofing. We contested in the strongest terms his accusation and indeed set out that it was ridiculous to try and apportion any blame to us after such a length of time. And we still hold true to this. So we contested his claim, as anyone would have. The court found partly in his favour and partly in ours, as he is very well aware. We paid in good faith to see an end to this matter. Mr Paine still has our proofing on one of his systems. We complete over 100 solar proofing installations per week in good weather and have done for many years, work with over 20 solar panel companies, offer a ten year guarantee, and we know a little more about how to proof solar panels against pigeons than he does.
BBC

Rated 5 out of 5 stars

Happy A*

Really pleased. Communication was good. Work completed and happy with results. What more can you say. A*

Payments processed. Invoice and guarantee followed as promised.

26 January 2024
Unprompted review

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