The Body ClinicReviews 

124
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Medical Clinic
  2. Plastic Surgery Clinic
  3. Skin Care Clinic
  4. Specialized Clinic

Written by the company

The Body Clinic is al 15 jaar een toonaangevende cosmetische kliniek in Nederland, gespecialiseerd in Botox, fillers, ooglidcorrecties en medisch afvallen met injecties. The Body Clinic is met een 9,0 en meer dan 3.000 reviews de best gewaardeerde kliniek van Nederland op Kliniekervaringen.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

124 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(124)

68 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They're incredibly meticulous and…

They're incredibly meticulous and professional. I came in because of jaw clenching, and although I needed a touch-up after four weeks because the pain returned, they honored their guarantee and treated me at no extra cost. The whole experience was excellent, and I truly appreciated how well they took care of me. Amazing service! I'll definitely be coming back.

3 July 2026
Unprompted review
The Body Clinic logo

Reply from The Body Clinic

Dear Veronica,

Thank you so much for your wonderful review!

We're delighted to hear that you had such a positive experience with us. Providing careful, professional care and making sure our clients are satisfied is very important to us, so we're pleased we could help you and honor our guarantee when a touch-up was needed.

Thank you for your trust and your kind words. We look forward to welcoming you back!

Kind regards,

Joyce Maas

Rated 5 out of 5 stars

I’ve been with the body clinic now for more than a year.

I’ve been with the body clinic now for more than a year. Thanks to them I’ve had the most satisfying weight loss journey. Reaching my goal easily with very few side effects. Great team who listened well during all of our consultations and gave me great coaching and advice. Having struggled with obesity for more than forty years, this has been a game changer. I realise that for me, obesity is a disease that the GLP-1 drugs can treat but not cure, and the body clinic has been very supportive on my intended plans for lower dose maintenance therapy. I know I couldn’t have done this without them.

28 June 2026
Unprompted review
The Body Clinic logo

Reply from The Body Clinic

Beste Glynn,

Thank you so much for your wonderful review!

We’re truly grateful to have been part of your journey over the past year. It’s incredibly rewarding to hear that you’ve reached your goal and that our team’s guidance, coaching, and support have made such a positive difference.

We appreciate your thoughtful perspective on long-term weight management and are glad we could support you in finding an approach that works for you. Thank you for placing your trust in us throughout your journey.

We wish you continued success and look forward to supporting you in the future.

Kind regards,

Joyce Maas

Rated 5 out of 5 stars

Felt very welcoming for a first timer…

Felt very welcoming for a first timer like myself. Very friendly and attentive service!

24 June 2026
Unprompted review
The Body Clinic logo

Reply from The Body Clinic

Dear,

hank you so much for your kind review!

We're delighted to hear that you felt so welcome during your first visit. Making our clients feel comfortable and well cared for is very important to us, so it's wonderful to know you had such a positive experience.

We look forward to welcoming you back again soon!

Kind regards,

Joyce Maas

Rated 1 out of 5 stars

Very disappointed and having panic attacks

I received my first and only masseter Botox treatment at the end of November with Dr. Nicoline Nijman.

In the months following the treatment, I noticed what appeared to be sagging or jowling on one side of my face. Multiple people commented that it looked as though I had lost volume or weight on only one side of my face.

Nearly seven months later, I still perceive a noticeable asymmetry. Although the muscle itself seems to have recovered to a large extent, the skin on that side appears looser to me than it did before treatment. As a result, I feel that the overall shape of my face has changed significantly, which has had a considerable impact on my self-confidence.

Because I no longer live in Amsterdam, I was unable to attend an in-person follow-up appointment. I therefore asked whether my photographs could be reviewed remotely and sent the clinic a PDF documenting the changes I observed over time.

I also requested information regarding the number of units used during my treatment and asked for an explanation of the changes I experienced.

I have tried to remain patient and hopeful, but after almost seven months I am disappointed both by the outcome of the treatment and by the lack of timely follow-up regarding my concerns.

The uncertainty surrounding the situation has caused me significant distress. At times, I experienced panic attacks because I was struggling to understand what had happened and felt unable to obtain clear answers about the changes I perceived in my face.

‼️What I find most frustrating is that my repeated requests for written answers have not been addressed, despite contacting the clinic multiple times and explaining how concerned I am about the outcome.‼️

Edit:

I first contacted the clinic on 9 June 2026 regarding my request for access to my medical file. I did not receive the form needed to request my file until 15 June 2026.

During that period, I sent multiple follow-up emails because I was seeking answers and documentation relating to my treatment. Eventually, I compiled all of my correspondence into a single PDF and sent it to the clinic to demonstrate the timeline of my requests.

The clinic later provided my medical file, for which I am grateful. However, I remain disappointed by how long it took and by the lack of substantive answers to the questions I had raised.

In addition, I was initially sent a form referring to cheek fillers, even though my request concerned Botox treatment. I have never received cheek fillers and had to ask for this to be corrected.

Because I felt my concerns were not being adequately addressed, I ultimately submitted a complaint to DOKH.

I am also left wondering why a video consultation was offered only after I began posting reviews, rather than when I first raised my concerns. A video consultation could have been offered earlier while I was actively seeking guidance and answers about the changes I experienced.

This review reflects my personal experience and opinion as a patient.

12 June 2026
Unprompted review
The Body Clinic logo

Reply from The Body Clinic

Dear Nita,

Thank you for taking the time to share your experience and concerns. We understand that this period of uncertainty has been difficult for you, and we take your concerns seriously. We would like to clarify a few points raised in your review.

With regard to your request for access to your medical records, we would like to explain that we are not permitted to release medical records immediately upon request. Due to applicable privacy and data protection regulations, we are legally required to complete an identity verification procedure before any medical information can be disclosed.

According to our records, your initial request for access to your medical file was received on 9 June 2026 at 23:44. On 11 June 2026 at 10:14, we informed you that your request had been received and was being processed. Subsequently, at 10:17 on the same day, your request was forwarded to the responsible department. Your file was then prepared as quickly as possible. However, we were only able to provide your records after receiving the completed verification documents, in accordance with the legal requirements for the release of medical information.

We would also like to clarify that the form you received was not a form specifically intended for dermal fillers, but a general form used for injectable treatments. This form is used for various injectable procedures, including botulinum toxin treatments.

Regarding the video consultation, we understand your question as to why this was not offered earlier. Within our clinic, follow-up assessments are normally conducted in person, as this allows our physicians to evaluate treatment outcomes as carefully and accurately as possible. Because an in-person consultation was not possible due to your residence outside the Netherlands, we offered a video consultation as an exception so that we could still review your concerns and discuss your situation with you. This is not part of our standard follow-up process, but rather a solution that was specifically offered in your case.

We are sorry that you felt you did not receive sufficient answers to your questions. That was never our intention. We remain willing to discuss your concerns with you and answer your questions as thoroughly as possible.

Kind regards,

Joyce Maas

Rated 5 out of 5 stars

Super happy with this clinic

Super happy with this clinic! Great eye for detail by Aya Ibrahim who was excellent!

11 June 2026
Unprompted review
The Body Clinic logo

Reply from The Body Clinic

Beste Gio,

Bedankt voor je mooie woorden! Wat fijn om te horen dat je zo tevreden bent. We geven je complimenten met veel plezier door aan Aya Ibrahim. Haar oog voor detail en toewijding aan onze cliënten worden enorm gewaardeerd. We hopen je in de toekomst weer te mogen verwelkomen bij onze kliniek!`

met vriendelijke groet,
Joyce Maas

Rated 1 out of 5 stars

I had a disappointing experience with…

I had a disappointing experience with Body Clinic. I ordered Wegovy, but instead received Ozempic without any prior notice or approval.

When I contacted them, I was told there is “no difference” between the two, which is not the point — I should have been informed and given the choice before receiving a different medication.

I also found their customer service lacking. My concerns were not handled respectfully, and I had to push just to get the issue escalated.

The product is still unopened and stored properly, but I am now left dealing with a situation that could have easily been avoided with better communication and professionalism.
Overall, not a great experience.

29 May 2026
Unprompted review
The Body Clinic logo

Reply from The Body Clinic

Dear Shirin,

Thank you for sharing your experience.

First of all, we understand that you were surprised to receive Ozempic when you had ordered Wegovy. We understand that this may raise questions and that you would have preferred to be informed beforehand.

Because Wegovy and Ozempic contain the same active ingredient (semaglutide) and are used within the same treatment protocol, we do not normally notify patients separately when a switch is made between these two products. From a medical perspective, there is no difference in the active ingredient.

That said, we do regret that when you contacted us about this, it was not clearly explained to you. We understand that this may have caused confusion and frustration.

Regarding medication availability, we are dependent on what our pharmaceutical supplier is able to provide. When a specific product is temporarily unavailable, an equivalent alternative containing the same active ingredient may be supplied to ensure that treatment can continue without interruption.

That does not take away from the fact that we understand you would have appreciated more explanation. We take your feedback seriously and will discuss it internally to further improve our communication.

Kind regards,
Joyce Maas

Rated 1 out of 5 stars

My experience at the body clinic was very unpleasant and dissatisfying

My experience at the body clinic was very unpleasant. From the moment I arrived, I sensed an atmosphere that felt more transactional than compassionate. Although the doctor (Hugo) greeted me with a smile, it lacked warmth and genuine welcome. I have minimal acne scars on my cheeks specifically, just two small ones and I was hopeful for a thoughtful, personalized approach. Instead, I felt as though I was simply another appointment on a busy schedule.

When I asked about the price, I stated that I thought it was substantial considering it only concerned two small acne scars. The doctor's response to my statement came with an undertone that suggested I should feel grateful for the service (“Yeah, you’re paying for the service!). This left me feeling belittled and pressured, as if my concerns were secondary to the transaction. I remember asking about the possibility of booking an appointment for another time. The doctor mentioned that "I already booked a consultation and a treatment on the system", adding as well that he has a busy schedule. This pressured me to make a hasty decision to proceed on the spot.

Thereafter, the doctor put the numbing creme on my cheeks and informed me that the numbing cream would take 30 minutes to be absorbed. However, I was called back in under 10 minutes, which felt rushed and impersonal. The doctor injected filler into my cheeks without asking further open-ended questions about my other concerns, particularly regarding the acne scars on my temple area (which also needed treatment). This oversight made me feel invisible, my specific needs went unrecognized, and I couldn’t help but feel that the encounter was more about completing a task than providing care.

After the procedure, as the bruising subsided, I was disheartened to see no noticeable improvement. The experience left me reflecting on how I felt more like a transaction than a patient deserving of attention and care. I invested not only my money but my hope for improvement, and instead, I came away feeling rushed and unsatisfied.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Drs van Dijk is a rare gem

I had my consultation with Drs. van Dijk, I was amazed by the honesty, professionalism and care for patients she has. In the medical field these days, especially the area of weight loss, it is rare to find a doctor who would put the wellbeing of her patient before profit. I hope more doctors start to think this way and return to do the best for their patient at all times.

7 January 2025
Unprompted review
Rated 5 out of 5 stars

Botox

Overall a fantastic experience. Warm welcome, took the time to answer all my questions, and listen to my wishes.. love the result! My steady address from now on. Thank You!

29 November 2024
Unprompted review
Rated 1 out of 5 stars

I places a presale order June 23 to be…

I places a presale order June 23 to be shipped June 29th as of today July 8th they said it would finally ship today however tracking still shows no shipment 2 weeks after presage ship date kept getting run around about my order 160 will never order from this place again and cone money you will issue a full refund

7 July 2023
Unprompted review
Show reviews in all languages. (124 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look