BIOVEA Reviews 46,453

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 2,301 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, often highlighting specific items as effective and superior to others on the market. The ordering process is frequently described as easy and efficient, with many appreciating the clear product information and wide selection. Reviewers also commend the fast and reliable delivery service, noting that items arrive promptly and well-packaged. However, some customers experienced issues with delivery times, reporting significant delays even when paying for expedited shipping. A few other people also felt that communication regarding these delays was insufficient, with some orders not arriving at all or being incomplete.

What people talk about most

Product

Customers consistently note positive experiences with product quality and effectiveness. Many reviewers... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of... See more

Order

People report positive experiences with order. Customers frequently praise the ease of ordering, quick... See more

Service

Users describe positive interactions with service. Customers consistently praise the fast, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfect - seamless from start to finish. Goods arrived within the 2-day window as stated! Delighted. Thought I might struggle with shipping melatonin gummies into Ireland but all good 👍🏻 will defini... See more

Company replied

Rated 5 out of 5 stars

I’m always pleased when I place an order to receive a choice of where I want the package to be left. This means my instructions are clear for the person delivering to be sure it will be exactly the c... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate site with some fabulous offers and discounts. My gummies arrived super quick too. I've only been using them a few days and my sleep has improved immensely. I'd certainly recommend th... See more

Company replied

Rated 5 out of 5 stars

Been using their TriFlex product for over 20yrs Never had any problems with service and delivery. Their price has always been competitive On numerous occasions have looked for a better value for... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Health and Beauty Shop

Written by the company

Since 2001, BIOVEA has been a leading manufacturer, distributor and online retailer of high-end health and beauty products. We have built a strong reputation for service, reliability and quality by serving millions of satisfied customers worldwide.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

46K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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Rated 5 out of 5 stars

A high-quality product

A high-quality product, delivered promptly.

11 May 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 5 out of 5 stars

been using these last 10 years no side…

been using these last 10 years no side effects they help

11 May 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

Received all in good

Received all in good

11 May 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

Very good service and arrived at stated…

Very good service and arrived at stated time

11 May 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service

11 May 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

Great Service

Great service and delivery

26 February 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 5 out of 5 stars

Always prompt and great product

Always prompt and great product

27 April 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 5 out of 5 stars

Thank you for being so quick on…

Thank you for being so quick on delivery & Just to say product very helpful it was do hard to source in Ireland.

8 May 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

Great company

Great company, good products at a good fair price, posting is quick and before you know it it st your door , highly recommended

8 May 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 1 out of 5 stars

I have never received My order.

Dear you, be carefull with This company. I PAID and never and never received the ordered item. I have savede the dokumentation.

25 April 2026
BIOVEA logo

Reply from BIOVEA

Dear Customer,
We are truly sorry to learn that your order did not arrive as expected, and we fully understand your frustration. We sincerely apologize for any inconvenience this situation has caused you.
We have initiated a request for a full refund with our accounting department. The transaction may take a few business days to appear in your account, depending on your financial institution.
Please let us know if there is anything else we can assist you with.
Sincerely,
BIOVEA

Rated 5 out of 5 stars

Great delivery service

Great delivery service. The product itself is great but wish it came in a 90 or 60 day pack. Less deliveries and better for the environment.

8 May 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

I have bought 3 separate orders all…

I have bought 3 separate orders all where delivered promptly. I'm sure I will order again in the future.

8 May 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 5 out of 5 stars

Looked ordered paid delivery in couple…

Looked ordered paid delivery in couple of days magic thank you

7 May 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 5 out of 5 stars

5 star love this company

5 star love this company

8 May 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

Loved the ease of ordering

Loved the ease of ordering and the price. I have ordered twice from them without any problems!

8 January 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 1 out of 5 stars

Took over a week to be delivered

Took over a week to be delivered. Wasn’t clear that I had purchased tablets when I wanted cream. The melatonin gummies have not made any difference

9 May 2026
BIOVEA logo

Reply from BIOVEA

Dear Customer,
We are sorry to hear that your product didn’t give you entire satisfaction. We take great pride in both our service and product quality, and we strive to ensure that every customer is fully satisfied with their purchase. However, we understand that returns are sometimes necessary. If you are not satisfied with your product for any reason within 30 days of receiving your order, you may return it for a full refund: https://www.biovea.com/uk/help-center/orders/returns-refunds.
Please let us know if there is anything else we can assist you with.
Sincerely,
BIOVEA

Rated 3 out of 5 stars

Product was okay, but didn’t work as well as expected

I ordered BIOVEA’s 5 mg extended-release melatonin because I was looking for something similar to a time-release melatonin I’d used before.

The order itself was okay, but the product didn’t work as well as I’d hoped. It may have helped a bit with getting to sleep, but I was still waking up during the night, which was the main thing I wanted it to help with. Compared to other time-release melatonin I’ve used, this one didn’t seem to last as long through the night.

I wouldn’t say it was a terrible experience, but I did feel a bit disappointed because I expected the extended release effect to be stronger. It would be helpful if BIOVEA gave clearer information on how the extended-release formula works and how long it is meant to last.

I’d consider using BIOVEA again, but I probably wouldn’t buy this specific melatonin again unless the formula changed or there was more detail about the release profile.

21 April 2026
BIOVEA logo

Reply from BIOVEA

Dear Customer,
We are sorry to hear that your product didn’t give you entire satisfaction. We take great pride in both our service and product quality, and we strive to ensure that every customer is fully satisfied with their purchase. However, we understand that returns are sometimes necessary. If you are not satisfied with your product for any reason within 30 days of receiving your order, you may return it for a full refund: https://www.biovea.com/uk/help-center/orders/returns-refunds.
Please let us know if there is anything else we can assist you with.
Sincerely,
BIOVEA

Rated 5 out of 5 stars

Great delivery time scales

Great delivery time scales. Products exactly as ordered.
Shall definitely recommend to friends and use your company again. Thank you

9 May 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 5 out of 5 stars

I can recommend!

I live in Spain and so far only positive experience. Everything delivered - can recommend!

8 May 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

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