Placed an order on 1/23/2025 and have not received it. No way of contacting the store through Shopify because it no longer exists. Can’t file a complaint on Shopify because I don’t have access to the... See more
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See what reviewers are saying
Beloved is a complete scam. They string you along for months, making you believe your order will eventually arrive, only for it never to materialize. Their customer service engages in endless back-and... See more
I ordered a Christmas gift for a friend on December 6th. It is now January 24 and I am still waiting on an update, as I haven’t received an email, tracking number or update of any kind. I’ve used th... See more
Total scam as others are saying. Ordered 2 items and after 6 weeks reached out for a status update. The customer service email and website portal had been deactivated. All emails to customer support b... See more
Company details
Information provided by various external sources
Beloved Shirts is a brand that says it's ok to wear pizza on your clothing. Or anything else you want, really.
Contact info
158 South 100 West, 84601, Provo
- info@belovedshirts.com
- belovedshirts.com
1.2
Bad
679 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Would give 0 stars if I could
UPDATE: after posting the review below I was emailed the next day. It gave a tracking number with a link and statement that said my order did ship. When I tracked the order it only stated a label was created on the 19th. Now the number and the link they sent is invalid and says a status is unavailable. This place is a sham. I just want my $90 back.
I ordered $90 worth of clothing on September 18th and have still received zero update on my order. I’ve even tried dming customer service on Instagram and my dms are read and ignored. The website now doesn’t even work when I try to look anything up. Very disappointed because the order was to match my baby on his first Halloween. Feels like my money has been taken and I’ll never receive my clothes.
20 October 2021
Unprompted review
Reply from Beloved Shirts
Hey Taylor!
First, let me apologize for the delay and inconvenience with your order. I definitely understand your frustrations on this matter and we are here to help you resolve this matter.
Please know that our team will contact you within 24hrs to ensure that you are updated on this matter. We have your order number and details, expect the soonest contact from us.
Your patience is greatly appreciated!
Beloved!
3 Weeks: No Delivery, No Updates
I ordered a hoodie on September 25th, and after three weeks, it not only hasn’t been delivered, I haven’t received any shipping updates. All I received was an order confirmation on 9/25. For all I know, BelovedShirts took my money and ran. My only hope is seeing other customers post here, and their problems seem to be solved. If I could at least get an update that would put my mind at ease. Thanks.
16 October 2021
Unprompted review
Reply from Beloved Shirts
Hey Greg!
First, let me apologize for the lack of update. Updates are usually sent once your order is completed. As we have noted on the website, production takes 10-20 business days. Also we would love to help you resolve this matter and if you need further update, you can actually send us a message directly to our email at info@belovedshirts.com and our customer support team are happy to assist and update you with your order. Don't forget to include your order number.
Your patience is greatly appreciated!
Beloved!
It has been 2 weeks since I last was in…
It has been 2 weeks since I last was in contact with a rep and they won’t email me back, I ordered the item mid September and it is now oct 9th with no shipping notification. I have waited the alloyed maximum time, I understand people are short staffed but when I’m paying 60 dollars for a hoodie it would be nice to at least get an update every few days or so
10 October 2021
Unprompted review
Reply from Beloved Shirts
Hey Drew!
We received your feedback again. We understand that you have contacting our team and we have checked that you sent an inquiry on your order yesterday. Please know that it usually takes us 24-48hrs to get back to customers email, we apologize for the delay. Currently, your order is on the 15th day of production. Rest assured, we will update you the soonest your order completes production.
We really appreciate you!
Beloved
Buyer beware
Buyer beware! This company is a scam! I placed an order back in April, I received the wrong item! Customer service was great at first in trying to get it resolved, offering to ship the correct item at no additional cost, then crickets. I've tried thru numerous routes to contact them but have been ghosted. They tried offering store credit but refuse to take any orders. Here we are 4 months later and nothing!
18 August 2021
Unprompted review
Reply from Beloved Shirts
Hey Joy!
We acknowledge your issue and we sincerely apologize for what happened. Do know that our team who are taking care of you now is trying their best on ensuring that you get your order's issue resolved to your satisfaction. We hope you try to read and respond to the email we have sent you on this.
Please know that our goal here is to get it resolved. We're open to your suggestions if there are any.
Have a great day!
Beloved
Same experience as the others listed
Same experience as the others listed. It has been 15 days and my order is still listed as processing even though the money was taken immediately once ordered. Ordered a swimsuit that now won’t be here in time for my vacation.
27 July 2021
Unprompted review
Reply from Beloved Shirts
Hi Andrew!
Gin here from Beloved. Thank you for reaching out!
I understand that your order has yet to arrive. Please allow me to apologize for this inconvenience as I know you intend to use your order for your vacation. I have checked and it seems that one of our representatives is currently assisting you on this matter but for further info about your order, know that your order is still in production and today marks it's 14th business day of production.
Rest assured, you will be receiving details for both your order status and tracking number once it completed production.
Your patience and understanding are greatly appreciated,
Gin
Actual time VS advertised time
I ordered and paid for 2 T-shirts
on June 7th, for Father’s Day.
Today is July 1st, and customer service
has told me that my shirts have
“not yet shipped,”
although they are completed.
Dads Birthday is July 7th.
Doesn’t look hopeful for that date either.
Have lots and lots of patience if you plan to order……maybe they will be here to give my Dad on Christmas.
He is 88 years old and would be so cute in his Pickle shirt I ordered.
I am very disappointed in the actual time VS the advertised time to complete and ship a simple order of two T-shirts.
UPDATE: Today is July 12th and my two items have been received.
Ordered 6/7 and received 7/12.
1 July 2021
Unprompted review
Reply from Beloved Shirts
We appreciate your update, Ronnette!
We hope your dad still liked your order even if it's late for the occassion. Again, we apologize for the delay. Rest assured, we'll try to improve ways in shipping orders.
Have a wonderful day,
Beloved
-------------------------------------------------------
Thank you for your update, Ronnette!
I understand that the tracking details was sent to you on the 5th. But, I was pertaining to the time that the item was handed over to the courier. Please check the tracking history under the USPS website to see the progress of the item in-transit. Again, I would like to further explain here to on the part of the shipping, we are unable to control any schedule which is by the third party partner (Courier: USPS).
Your patience and understanding on this matter is greatly appreciated,
Beloved
----------------------------------------------------------------------------------
Hey Ronnette!
We recently received your feedback regarding your order. Sincerely we apologize for this terrible inconvenience as you have mentioned that your order is intended for a special occasion. I have checked the status of your order and it seems that your order has been shipped out and is headed your way. Details for your package has been emailed to you for your reference. However, please know that a slight chance of delay in update from the courier's side might incur as they usually wait for the item's arrival at the local facility. Still, in terms of following our production date, your order has been shipped out last June 30th. As much as we would like to get the item to you the soonest possible, we don't have the capability as it's schedule by the courier. We don't want to put blame on any one but we would like to be transparent with you on our process.
We hope to further assist and help you resolve this matter.
Have a great day,
Beloved!
I will never shop from them again
I bought a shirt on May 30th. I received no emails from them about when I would get the shirt. After 2 weeks I started trying to get in touch with their customer support. It took them a week to respond to that and gave me no answers. They told me it takes 10-20 days after purchase to ship the item and I'm almost on 30 days.
22 June 2021
Unprompted review
Reply from Beloved Shirts
Hey Alec!
Gin here from Beloved. We would like to reach out to you regarding your order. It seems that your order has been delivered on the 25th of June in/at your Mailbox. We would like to confirm if you received it or if you need further help! Also, you may check your email as the tracking number has been sent a few days before the delivery.
Still, we would like to apologize as made-to-order items usually takes a few day prior shipment. We hope you let us know in what other way we can assist you.
We wish you a great weekend!
Gin
I bought a swimsuit and didn’t get the…
I bought a swimsuit and didn’t get the chance to try it on as I was testing the stretch to see if it would fit and the seems started coming loose on the sides. I also noticed that it was see-through with no breast padding and the material was getting little balls of lint/wearing away. I wrote an email wanting to return and they left me on read. I have not heard any response since and can’t believe I payed $43 and waited for 21 days just to get some crappy quality swim suit.
*update customer service was great and I got a refund
7 June 2021
Unprompted review
Reply from Beloved Shirts
Hi Michelle,
Ely here Beloved. I am really sorry for this inconvenience and I would really like to help in regards with your concern.
We apologize if it seems it is longer than expected. Our standard production period comes with 10 business days crafting period and another 8-12 business days shipping period.
For the quality issues as you have mentioned, we really apologize for it. Rest assured this will be corrected. As of this moment, I can see that one of my colleagues attended with your concern via email. I can see your email threads and currently, this concern is in progress. Rest assured we will resolve it as soon as possible.
If you need further assistance, please do not hesitate to reach us. We are here to help you with this matter.
Happy to help!
Ely
Bad experience.
Bad experience.
I ordered two items from the site. Generally speaking, it took a month to have them and see what they are selling. That wasn't an issue since the products are customized and need time. However, the size of one item was bigger than the dimensions that they have on the site. I expected that they will be more careful with the sizes. I tried to talk with the customer care team but they are not responding. I also sent them the photos of the swim trunk showing the dimensions.
I have also ordered one more item from beloved and talk to my friends about the site that they have nice products etc. But, I am also considering telling them my experience with the return process, and that I totally unsatisfied and will not order anything else.
27 May 2021
Unprompted review
Reply from Beloved Shirts
Hi Bjorn!
Gin here from Beloved. Thank you for reaching out regarding your order's issue. I understand that one of our team members is assisting you on the matter through email. However, there has been a delay with the responses and I'm truly sorry about this inconvenience. Please know that I'm currently doing a follow-up and will try to help you through the same email thread you have with us. We hope you allow us to give our best and ensure that we correct the item you received.
Looking forward to your cooperation in resolving this matter. Please check your email in a few minutes in reference to my response.
Your patience is greatly appreciated,
Gin
It takes time and patience but I'm happy
I had ordered a shirt with Beloved that is a gift for my little brother (Smokey the Bear) and after I had already completed the order I started reading reviews and some were not good and this made me very Skeptical and was worried I would not even receive the product I ordered. I sent an email regarding my concern and skepticism and was replied to with reassurance that I would indeed get what I ordered. although I did have to wait 10-15 days I was sent a tracking number shortly after and did get the item I had ordered its good quality and my little brother will love it. It does take a bit long and there is not much contact with the company after ordering unless prompted, but you will get what you pay for it's not at all bad. They are not Amazon so don't expect an Amazon experience. Overall it took some time and patience but I'm happy with my purchase. My little brother will be pleased. I know what to expect now and will buy again in the future.
8 May 2021
Unprompted review
Reply from Beloved Shirts
Hey there!
Thank you so much for your honest feedback! We sincerely appreciate your time and effort on sharing your experience with us. This will definitely help us and those who also had the same feeling when trying to buy from us. Rest assured, we will try our best to improve further especially on getting your items delivered the soonest we can.
Thank you for choosing Beloved!
Great company selling great t shirts!
Extremely fast shipping and great customer service. Shirt was perfect, exactly as advertised and looks great. Will certainly buy from again.
22 April 2021
Unprompted review
Reply from Beloved Shirts
Hey Zach!
We greatly appreciate you taking the time in giving us this awesome feedback. We at Beloved are happy and more motivated to deliver the best product and service to you!
Thank you,
Beloved!
They might mess up at first, but in time they'll make it right.
I bought a shirt from them. Took 20 days to process and a little more than a week to arrive. It looked lousy compared to what they had advertised. Most of all the seams didn't match with the design and it had bright white stitching across the waist, collar and cuffs. I emailed them for a return label and they asked for pictures and never sent the label even after I sent the pics. Instead they sent a 2nd sweater. Same design, but done right. Most of the seams match and Kim's head isn't in the collar. They didn't let me know about the 2nd sweater, but I'm still satisfied. I won't be needing a refund after all.
21 April 2021
Unprompted review
Reply from Beloved Shirts
Hi Terrence!
Gin here from Beloved. I hope you're well and safe!
First, I apologize for the inconvenience and mistake on the item you received. We understand your feedback and we're here to help! I was able to check that one of my colleagues were trying to assist you. You are correct, we request for pictures as it's part of our protocol and we thank you for the images which you sent us. Also, I saw that you were offer for a remake for the item which is the reason why you don't need to return the item we initially sent you.
Please know that our goal here is to ensure that we'll be able to resolve the current matter you've been discussing with my colleague. Your response through the email thread is really important to us.
Also, in regards with the search bar, we definitely have it on the top right side of our page.
We look forward to make things right for you.
Have a great day!
Gin
SCAM ALERT. USE ELECTRO THREADS OR ETSY
AVOID AVOID AVOID AVOID AVOID. I ordered Feb 10th. One shirt. $40. Plus $8 shipping. First told 14 processing days. Then should be shipped. After 20 days of nothing, i asked what was up. They changed the time to 21 days and told me a LUNAR CYCLE was to blame. I was told I'd receive a refund for the shipping, never happened. It got to the point where it was at a month ordered and not shipped out. I asked for a full refund. Didnt want it anymore. THE COMPANY IGNORED THIS. And sent the product out anyways. It has been almost 2 months and i STILL DO NOT HAVE MY SHIRT. My refund was never processed. And according to their end, they have completed my order. Which is false. I HAVE BEEN BEEN SCAMMED for a Meme Tshirt.
1 April 2021
Unprompted review
Reply from Beloved Shirts
Hi Rebecca!
Ely here from Beloved. I am really sorry for this inconvenience and I would really like to help in regards with your order. However, I am unable to identify your order without proper details to match with our database. Please know that I tried matching your provided name with but it did not match any orders as well.
For us to start, may I request for the order number or the complete name on your purchase. A copy of the confirmation email for your purchase would be much appreciated as well, this will help me identify which order you're pertaining to which will help me further assist you. You may also send us an email through info@belovedshirts.com with these information for your privacy.
Looking forward to assisting you and resolving this matter,
Ely
Absolutely awful
Absolutely awful, biggest rip off, I'll never use this company ever again or recommend.
my advice is spend your money elsewhere because you will not get what you pay for.
22 March 2021
Unprompted review
Reply from Beloved Shirts
Hi Ugur!
Ely here from Beloved. I am really sorry for this inconvenience and I would really like to help in regards with your order. However, I am unable to identify your order without proper details to match with our database. Please know that I tried matching your provided name with but it did not match any orders as well.
For us to start, may I request for the order number or the complete name on your purchase. A copy of the confirmation email for your purchase would be much appreciated as well, this will help me identify which order you're pertaining to which will help me further assist you. You may also send us an email through info@belovedshirts.com with these information for your privacy.
Looking forward to assisting you and resolving this matter,
Ely
Awful customer service
Awful customer service. Ordered two sweatshirts on 24 January and they arrived mid February looking completely unfinished. No labels or tags at all saying Beloved. Looked cheap and like knock-offs and took pictures of them and complained to the company the day they arrived. After a few days they got back in touch, not apologising just asking for more pictures. I sent them pictures of every bloody inch of them looking unfinished. A few days passed again and then I got an email saying that my order had been completed. I emailed them back asking for a refund and demanding an address to send them back. They are still in their original bags. They have just stopped replying.
Never using or buying from this website again. Awful customer service.
———————
Since posting the above “coincidentally” they have responded with great cordiality and they assure me they are doing what they can to send me replacements. We shall see! Poor old Gin, dealing with so many unhappy customers...
-------
Eventually they refunded me after what felt like years.
4 March 2021
Unprompted review
Totally worth it
While lead time was a little longer than listed on the site, delivery was extremely quick. Package arrived in great condition, item is as described, which is to say absolutely awesome.
I mean, it's not the highest quality around, but for a novelty items it exceeded my expectations.
15 February 2021
Unprompted review
Reply from Beloved Shirts
Thank you so much for your honest feedback, Itamar! We sincerely appreciate how you love the product and how we can further improve it for your satisfaction.
The time and effort you put in this review is greatly valued. We hope to see you back shopping,
Beloved!
Awesome Company and Shirt!
These guys are awesome. This shirt is so great i had to give mine to a Buddy and i came back to buy me a new one! I had the shirt for years and it still looked new.
3 February 2021
Unprompted review
Reply from Beloved Shirts
Thank you so much for your kind words, Doug! We sincerely appreciate your time in sharing your experience. Your priceless feedback feels like a warm hug and it definitely gave our team a great boost in knowing that we're on the right track when it comes to providing a quality product and service.
We look forward to seeing you back at Belovedshirts.com !
Have a terrific day,
Beloved!
it took 2 months to get my purchase
it took 2 months to get my purchase. I ordered the beginning of November. I ordered this for a Christmas gift for my wife since it said it would be here in 9-15 days and took 2 months to get it. And when I got it it didn't look nothing like the item I ordered
19 January 2021
Unprompted review
Reply from Beloved Shirts
Hi Jeremy!
We understand your predicament and on behalf of the team, I sincerely apologize for the delay and inconvenience. Please know that we have no intention to get your order delayed. However, all of our items follow a standard production timeline due to the nature of our product which is made-to-order, each items take an estimated 10-20 business days prior shipment. This information is also available on the product details . Still, I would like to apologize for the delay as after the production, the delivery schedule is already on the hand of the courier. We hope for your understand.
In regards with the item you received, we are more than happy to assist you further on it. You may send us an email through info@belovedshirts.com with these information for your privacy.
We look forward to your response,
Beloved!
I am a 3 time return customer
I am a 3 time return customer of Beloved and would recommend them to anyone. Their garments are very comfortable and durable. The print quality is excellent. You will not be disappointed.
16 January 2021
Unprompted review
Reply from Beloved Shirts
Hi Jonathan!
We are so glad with your feedback. Sincerely, we appreciate your continuous support and feedback as this helps us boost our team's confidence and help us improve our service and product to better serve you.
Again, we thank you for your time and we look forward to seeing you back at the shop!
Stay safe,
Beloved!
Absolutely avoid
It’s so cliche but I’d give less than one star if I could. Seriously avoid this company, the reviews I finally found here are consistent with my experience - ordered over a month ago, soon after got a tracking number created and then nothing. I wrote in and was told they were checking with production, then they were checking with the postal service and then no response. Their site says they can offer low prices because of “international” production but these prices are definitely not low. I’d bet all the positive reviews here are fake. This company is scamming people and ruining holidays and other special events.
Update: “Gin”, you were the same name responding and then ignoring my emails. You already have all of my information and I’ve replied to you via the customer service messages I’ve sent you and still have no reply.
28 December 2020
Unprompted review
Reply from Beloved Shirts
Hi Sarah!
Gin here from Beloved. I hope you're doing well!
First, let me apologize for the inconvenience and delay on receiving your order. I understand that you wish to get an update and check location of the package. Please know that I'm here to help and my goal is to ensure that you'll be able to receive information regarding your order.
For us to start, may I request for the order number or the complete name on your purchase. This will help me identify which order you're pertaining to. You may also send us an email through info@belovedshirts.com with your details.
I look forward to assisting you.
Gin
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