The order I placed never arrived
The order I placed never arrived. When you try to track your order you’re constantly told “your order is waiting to be fulfilled”.
20 August 2022
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
We believe your skincare should be as unique as you. This is why we create bespoke skincare products that are made-to-order for your individual skin concerns, taking the stress out of skincare shopping.
Contact info
Base Plus Open Cell, London W12 8LH, sm6 8je, London, United Kingdom
- 02071932191
- marketing@baseplus.co.uk
- baseplus.co.uk
Transformed my skin
My daughter introduced me to this brand and my formulation has transformed by skin. After years of using harsh skincare products, my skin became very rough and bumpy. My base plus moisturiser has made my skin soft and helped calm the acne on my chin. Highly recommend.
11 July 2022
Unprompted review
Fantastic skin balancing cream
Fantastic skincare. I'm lucky never to have had acne but continually fought with small underskin white heads and black heads until I found Base Plus. Their products are the only ones that keep me balanced - a must have in your routine.
28 June 2022
Unprompted review
Excellent skincare!
Excellent skincare!
I've been using Base Plus on and off for 2 years and my skin is always at its best when Base Plus is in my routine.
The only products that helped clear up my hormonal acne! And then my next formula completely cleared away any scarring.
And my mum absolutely loves her personalised formula too! (10/10 gift if you know someone's skin concerns)
27 June 2022
Unprompted review
Super impressed, it’s become a must have in my routine
Tried personalized skincare in the past but there’s none like this. This feels made for me, doesn’t dry me out, saved me so much money on trial and error. Such a relief finding a perfect product for me🤩
24 June 2022
Unprompted review
100% Recommend!
Where do I start!
My skin has never looked so good. Getting my formula was straightforward and I LOVE that everything is vegan. Delivery was fast and the packaging was lovely. Would highly reccomend it.
13 May 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.