First of all, the ladies cotton long johns are fabulous. One of the four I’ve ordered had a material problem and Back on Track‘s customer service resolved the issue instantly. Would give six stars if... See more
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I wanted a larger size but I took a chance on this extra small size, the only size available for some time now. It is smaller than I'd like, of course, but large enough to make a difference. The dogs... See more
This coat warms up my dog's body, especially his fragile back hips, and works really well at keeping him from getting sore while exercising. I'm very pleased with it. Unfortunately, I've tried two dif... See more
Really excellent products and great customer service! Recovering from dislocated/broken/surgical right ankle trauma and broken fifth metatarsal on left foot...ordered physio ankle brace and calf sleev... See more
Company details
About Back on Track USA
Written by the company
Back on Track® creates therapeutic products that help people, pets and horses achieve a more active and comfortable life.
Back on Track’s proven technology combines advances in modern textile development with traditional Chinese medicine to create Welltex®, a performance fabric that is both functional and therapeutic. This unique material utilizes the body’s own energy and reflects it back as a far-infrared (FIR) wavelength, which penetrates deeply into the tissues and is proven to increase blood circulation. This in turn helps support increased oxygen transport, increased production of nitric oxide, and improved waste product removal to and from the tissues, muscles, joints, tendons, and ligaments. Increased blood circulation may aid healing from trauma and injury. In addition to directly impacting overall performance, using Back on Track products in your daily pre and post-activity regimen may help prevent injuries by improving overall health and wellness.
For people: Back on Track human products range from FDA-approved athletic braces and supports to clothing, footwear, and bedding. Our functional line of garments features moisture-wicking (transferring sweat from the skin), moisture control (accelerates drying), and improved evaporation (instant cooling effect). See our P4G line of advanced active lifestyle sports apparel featuring Haematex™ and Iontex® advanced fabric technology solutions.
For pets: Back on Track dog products have the dual capacity to help prevent injury as well as help ease and expedite the recovery of existing injuries. From beds and liners (including a pet igloo bed for cats and small dogs) to coats and leg wraps, we have a wide variety of therapeutic gear for every pet.
For horses: Back on Track horse products are designed to help increase mobility and help prevent injury for all horses in all types of disciplines. From blankets, sheets, and saddle pads to boots and wraps, we have the equipment you need to help your equine partner feel its best.
PREPARE responsibly · PERFORM with confidence · RECOVER completely
Try them for yourself:
Contact info
350 Circle of Progress Drive, 19464, Pottstown, United States
- info@backontrackusa.com
- backontrackusa.com
4.4
Excellent
5K reviews
Hasn’t replied to negative reviews
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best brace/sleeve on the market i can…
best brace/sleeve on the market i can wear all day and they stay in place and give me the additional support i need thanks for making them again
28 December 2022
Super responsive customer service.
19 December 2022
On-time delivery plus...
On-time delivery. Great products. Hope you start making fleece-wear soon!
27 December 2022
The quality of the product is the best!
The quality of the product, both human and horse, is always the best quality! Customer service is outstanding.
25 December 2022
I had a change in my order and they…
I had a change in my order and they took care of it. Super customer service.
19 December 2022
You sent an email that was seen by the…
You sent an email that was seen by the person who was supposed to receive a surprise gift. Thanks for ruining Christmas.
24 December 2022
I ordered a helmet and it was too small…
I ordered a helmet and it was too small I tried several times to put my order number in on the website to get a return form and it did not work.
I have emailed to ask for assistance with no response.
12 December 2022
Christmas gift for daughter
I ordered this product for my daughter as a Christmas present. The ordering process was easy, and the shipment process was timely.
6 December 2022
Overnight shipping
Overnight shipping, high quality products. Everything fit great and the company went above and beyond to help me with my purchase.
19 December 2022
We love everything
We love everything! We use the human products, horse products and dog products.
19 December 2022
I’ve used BoT products for close to 20…
I’ve used BoT products for close to 20 years. My 23 years young part bred Arab spends time before and after each ride in the winter in her BoT sheet. If she’s stuck in the stall for bad winter weather she wears it as a stable sheet. Seems to keep her loose and happy, all you want in a senior horse still being ridden 4-5 times a week.
18 December 2022
Item was three weeks late
Item was three weeks late. Waiting for customer service to call.
10 December 2022
Reply from Back on Track USA
Erib
It is unusual that a delay like that would occur unless a product became 'out of stock' which if that was the case, you should have been notified as to the potential delay, and if needed based on that delay, a full credit would be provided. I can promise you, that our customer service team will be on top of this come Monday morning and will reach out to you to make good. We apologize for any inconvenience and truly appreciate your patronage. Jim R.
Customer service was outstanding…
Customer service was outstanding excellent job helping me the item is wonderful
7 December 2022
We have bought this knee brace for my…
We have bought this knee brace for my husband because his knee has been hurting. We have bought this product for many years. He has retired from 43 years of construction work and wore this brace while working for many years. His knees started hurting again so we bought this knee brace because it has always worked so well for him. He is happy with this product and believe me he doesn’t like to have to be bothered with things that help him but he will slip this on everyday. It stays on while he works and he is very active!!! Thank you back on track. Great product!!!
15 December 2022
Great helmet
Great helmet! Got the wrong size, but returning it and getting the correct size was easy Peary.
14 December 2022
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