First of all, the ladies cotton long johns are fabulous. One of the four I’ve ordered had a material problem and Back on Track‘s customer service resolved the issue instantly. Would give six stars if... See more
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I wanted a larger size but I took a chance on this extra small size, the only size available for some time now. It is smaller than I'd like, of course, but large enough to make a difference. The dogs... See more
This coat warms up my dog's body, especially his fragile back hips, and works really well at keeping him from getting sore while exercising. I'm very pleased with it. Unfortunately, I've tried two dif... See more
Really excellent products and great customer service! Recovering from dislocated/broken/surgical right ankle trauma and broken fifth metatarsal on left foot...ordered physio ankle brace and calf sleev... See more
Company details
About Back on Track USA
Written by the company
Back on Track® creates therapeutic products that help people, pets and horses achieve a more active and comfortable life.
Back on Track’s proven technology combines advances in modern textile development with traditional Chinese medicine to create Welltex®, a performance fabric that is both functional and therapeutic. This unique material utilizes the body’s own energy and reflects it back as a far-infrared (FIR) wavelength, which penetrates deeply into the tissues and is proven to increase blood circulation. This in turn helps support increased oxygen transport, increased production of nitric oxide, and improved waste product removal to and from the tissues, muscles, joints, tendons, and ligaments. Increased blood circulation may aid healing from trauma and injury. In addition to directly impacting overall performance, using Back on Track products in your daily pre and post-activity regimen may help prevent injuries by improving overall health and wellness.
For people: Back on Track human products range from FDA-approved athletic braces and supports to clothing, footwear, and bedding. Our functional line of garments features moisture-wicking (transferring sweat from the skin), moisture control (accelerates drying), and improved evaporation (instant cooling effect). See our P4G line of advanced active lifestyle sports apparel featuring Haematex™ and Iontex® advanced fabric technology solutions.
For pets: Back on Track dog products have the dual capacity to help prevent injury as well as help ease and expedite the recovery of existing injuries. From beds and liners (including a pet igloo bed for cats and small dogs) to coats and leg wraps, we have a wide variety of therapeutic gear for every pet.
For horses: Back on Track horse products are designed to help increase mobility and help prevent injury for all horses in all types of disciplines. From blankets, sheets, and saddle pads to boots and wraps, we have the equipment you need to help your equine partner feel its best.
PREPARE responsibly · PERFORM with confidence · RECOVER completely
Try them for yourself:
Contact info
350 Circle of Progress Drive, 19464, Pottstown, United States
- info@backontrackusa.com
- backontrackusa.com
Hasn’t replied to negative reviews
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I wanted a larger size but this X-Sm is useful
I wanted a larger size but I took a chance on this extra small size, the only size available for some time now. It is smaller than I'd like, of course, but large enough to make a difference. The dogs like lying on it so it is useful even with my large dogs.
Size was too big
Size was too big, couldn’t get the return label, called the company for a address, put in hold to leave a message
5 stars
Love Back on Track Products. The customer service is very professional, polite and prompt. Thank you!
Excellent products
Excellent products; especially since I have pretty bad arthritis. Good support!
Great Products from Back On Track.
I bought a new knee brace in order to be able to support both my knees. The brace has reduced knee pain that I was experiencing recently. I also use the BOT sheet, quick leg wraps, polo wraps and fleece blanket on my 20 year old horse. It seems to help her too!
my helmet was delivered on time and…
my helmet was delivered on time and your website was easy to use. I love my new helmet
Fabulous products and customer service
First of all, the ladies cotton long johns are fabulous. One of the four I’ve ordered had a material problem and Back on Track‘s customer service resolved the issue instantly. Would give six stars if available.
I was skeptical
I was skeptical, but the little bit of arthritis in my knee was stopping my exercises..wore it 16-18 hrs/ day from the start.. very comfortable,
- after about 3 weeks… no pain!.. and now I just use it when it feels a little strained
Thank you
Product really does work
Product really does work! I have pruchased more than one items from back on track.
Wonderful customer service
Wonderful customer service to help me get a knee brace that fits. They make it right!!!
My horses and I love your products
My horses and I love your products. The newer t-shirt is probably not going to cook me this summer, and is flattering. Thank you!
I ordered the hunter green BOT mesh…
I ordered the hunter green BOT mesh sheet, size 76. My mare Calli loves it and so do I! Made very durable, cozy and perfect size. Soon I’d like to purchase the neck piece. Nothing negative to say about this product, other than it is somewhat expensive but definitely worth the money!
Great coat, rough fit
This coat warms up my dog's body, especially his fragile back hips, and works really well at keeping him from getting sore while exercising. I'm very pleased with it. Unfortunately, I've tried two different sizes, and still can't get the fit right. The coat slides down his neck and chest and then hangs too far over his butt, so he can't poop without me running in to adjust things. Even around the house, he seems a little uncomfortable in the coat, tending not to sit in his bed or lay on his side while wearing it. I wish there were a way to keep it in place better.
Arrived on time and is as described
The scarf arrived on time and is as described. I just wish another color ( other then cream) had been available. I do have a question: is the scarf washable or dry cleanable?
Love your products
My husband just got aback brace which…
My husband just got aback brace which was too small. You sent him a larger one and told us to donate the first one. Which we did. That was very nice of you. Thank you.
I received my hind benfab boots
I received my hind benfab boots. And really like them for my horse back leg injury.
Love what you as a brand is doing!
Love what you as a brand are giving to the horse community. The products I bought have been amazing the fit is great as well as I see a difference in the comfort of my horse. Even though I had to return items I accidentally bought to many of the return process was flawless and hassle free! I couldn’t be happier with your products and I can’t wait for my next purchase! Thank you so much for quality, friendly, and healing products!
Love all the Back on Track products
Love all the Back on Track products! Amazing quality and so beneficial for my horses!
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