AvaTrade Reviews

Bonus Offer

EDIT 02/07/18

Amended to 5 stars. I'd just like to say a huge thanks to Jonathan Forman, Client Success Manager at AVA. My dealings with him have been easy, quick and very positive.
I'd recommend anyone that trades with AVA to contact Jonathan if you have any issues as he will always work hard to resolve your issues and I'm impressed by the speed of his responses!
Cheers again Jonathan.
Dan

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EDIT 27/06/18

I have been contacted today by Client Success Manager at AVA Jonathan Forman. Jonathan has very kindly taken my issues into consideration with regards to the below and we have worked towards a result that I am happy with, and I feel AVA are too.
I'm currently continuing my relationship with AVA as a result and would like to thank Jonathan for his work over the last few days on my behalf.
I have improved my rating from 1 star to 4 based on my dealings with Jonathan.
Cheers.

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It's both comforting and worrying to see that I am not the only person to have suffered major issues with AVA. I have had an account since January 18 and made numerous deposits as a result of their "bonus offers" at an average of around 30% bonus.
Due to my full time job and level of trading activity I hadnt until recently noticed that none of the bonuses have been deposited to my account. These bonuses total £5.5k.
I sent AVA a query about this on the 31st May, asking where my bonuses were and why they haven't been deposited to my account. TO DATE (25th June) I have not yet received a valid reason, only their new favourite line, "bonuses cannot be made on deposits from a previous month".
So, what AVA will say folks, is if you deposit on the back of a bonus offer, you need to chase them EVERY DAY until they put it in your account. Otherwise they'll wait until you raise it and give you a false reason that is not advertised anywhere on their website/emails etc. Nowhere.

I've submitted an LBA to AVA last week, with a deadline of today, and have not yet received the monies owed. As such I will be filing an official claim against them tomorrow and will be updating this review throughout the process, unless AVA settle (at which point I will also let you all know).

AVA, consider this the bad PR you didn't want.

Dan

UNACCETTABLE!

UNACCETTABLE!
I sent the documents last week. worried because I did not get the confirmation email, I called and did not answer anyone! I wrote to the live chat and no operator could answer me!
now risk freezing the bill and if it will not be solve this week I will continue to write on all forums to report what this company does.
Conto: 75008186

SCAM SCAM SCAM

SCAM SCAM SCAM

Ava trade just contacted me through trust pilot after leaving a review about not being able to withdraw funds, stating I am yet to upload proof of ID, although this was already done, however when I asked customer service if all my documents were uploaded and good to go they said yes.

Honestly, lies after lies..

Absolute SCAM.

Do not bother with Ava Trade! There are so many more trustworthy brokers out there, who won’t take months to get you verified and won’t hold onto your money!

Cannot request a refund!!!!!!!

Extremely poor customer service.
I simply want to refund my money however AvaTrade is refusing stating that I have not verified my account.
I uploaded all documents over a month ago as well as uploading again earlier this week.
Unless this is resolved immediately I will be spending all of my spare time filling your Twitter and Facebook feeds with poor reviews.
Account 41005632. G Williams.

THIS IS A SCAM BE WARNED

SCAM They will not allow you to withdraw your money. Also the 5 star reviews are fake. I am shocked that this company is allowed to exist. DO NOT FALL FOR IT.

"AvaTrade has been a leader in online CFD trading for over 11 years"

Wow - so you are telling me that in 11 years you have not managed to set up decent customer support? What abut learning a thing or 2 about customer services? Seems like another lie. You have not been a "market leader" in anything ever guys, sorry to break it to you. I will repeat to anyone who is reading this. There are WAY better brokers out there that are more trustworthy and care about their customers. I wish there was a legal way to shut down this pyramid scheme but unfortunately i have better things to do with my time other than chasing losers around.

Very good.

Very good, and very comprensible

The worst company ever

The worst company ever. Do not bother to waste your time and hard earned money with these people. They clearly do not care about their customers.

I have been lied to yet again by Avatrade. I completed a withdrawal request on the 11th of April, they claim 7-10 days at the most the money would arrive back on to my credit card. It is now the 3rd of May and the money has still not been deposited, furthermore this is costing me interest.

I will take this further if i do not get my money back. Not happy at all

Excellent service very good work

Good app use this app..

Excellent service and quick withdraw!

Their service is damn good and is very…

Their service is damn good and is very fast, it is a good option for u guys

Superb Its so easy to use

Superb Its so easy to use. Quick withdraw and excellent service.

Best services!!

Best services!!! I like it.Quik withdraw and easy than others...

The best app

A great app. I like it, excellent withdraw service and quick

Quick guys

Quick guys, start winning and withdraw your money from AvaTrade. Their service is recommendable.

Excellent

With Avatrade trade is simplified in an excellent way trading is much more pleasure with Quick Withdraw and awesome service.

trading has never been easier with… AvaTrade

trading process has become mich more easier with avatrade. good service and quick withdraw

Trading Getting Easier With Avatrade Quick Withdraw and Service Excellent

Trading Getting Easier With Avatrade Quick Withdraw and Service Excellent.