I received useful advice which resulted in spending less than I initially planned. I bought a REL Tzero subwoofer which is compact, neat and does exactly what I need in my listening space. Delivery... See more
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Review summary
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What people talk about most
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Jon, Andy and Farid at Audio T in Cheltenham have been so helpful as I've upgraded my hifi system over the past couple of years. Their extensive experience in the trade and knowledge of which product... See more
Company replied
Nick from Audio T Southampton once again dealt with the delivery and installation of my new upgrade, and once again did a fantastic job. It's the second time recently he has travelled over to the Isle... See more
Company replied
Kerrin was an absolute star. He gave me great advice on my purchase and the advantages of the different types of plug and the relevant lengths of cable. Faultless service and Kerrin was friendly and... See more
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Company details
- Hi-fi shop
- also in
- Audio Visual Consultant
- Audio Visual Equipment Repair Service
- Audio Visual Equipment Supplier
- Home Audio Store
- Home Cinema Installation
About Audio T
Written by the company
Audio T - The UK's Oldest Independent Specialist Hi-Fi Retailer - EST. 1966
Audio T is the UK’s oldest independent specialist retailer of Hi-Fi and Home Cinema, with ten brick & mortar stores across England and Wales. Founded in 1966, we offer over 60 years' worth of experience and expertise. Run by four hands-on directors, and with our stores manned by passionate staff with a love of music and film, Audio T is the perfect Hi-Fi & Home Cinema shopping solution for enthusiasts looking for an honest and unbiased opinion.
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Audio T - Organisers of
The Bristol Hi-Fi Show
The UK's largest and longest running Hi-Fi & Home Cinema Trade Show.
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Our Price Promise
Best Kit. Best Prices
If you find a better price, be sure to contact us or visit your local store.
Contact info
United Kingdom
- info@audio-t.co.uk
- audiot.co.uk
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4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Knowledgeable staff who exerted zero…
Knowledgeable staff who exerted zero pressure on securing a sale made the audition a pleasure. Offered a fair price for my part exchange which was an added bonus. Also upfront with delivery delays expected for the equipment.
20 August 2026
Reply from Audio T
Hi Wilfred, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cardiff store. We'll be sure to pass on your thanks to Nick, Kerrin & Matt. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Listened to my needs
Listened to my needs, informed me of the different strengths and weaknesses of equipment in different settings. Also allowed me to make adjustments some days after the original order.
After being very satisfied with my rega deck and cartridge, one channel suddenly lost base and volume. Fortunately it was caused by a small present my cat had brought in and it had died in the part at the bottom of the speaker.
6 October 2026
Reply from Audio T
Hi There, Thank you for taking the time to leave a review (Sorry to hear about the little gift from your cat 🫣). It's great to hear you had a good experience with our Southampton store. We'll be sure to pass on your thanks to Wayne, Nick & Alan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Amazing experience at Audio T Cheltenham
I was in the market for a turntable, amp and speakers. Id done a little research online and visited a couple of ‘well known’ uk wide hifi shops. Their knowledge was undoubtedly 1st class and offered a ‘deal’ on a couple of systems I liked the look of. However I left those shops wondering how they sounded?!!!.
I then visited Audio T Cheltenham and wow what an experience. I dealt with Andy. I told him my budget and he went on to show and advise me on turntables amps and speakers. I chose Rega and asked him what the price would be. He paused and said but you haven’t heard it play yet? Andy Jon and Farid then took the system upstairs set it up and put a vinyl on. Absolutely blown away by the sound and the level of service. I cannot recommend the Cheltenham store enough. An amazing experience.
4 September 2026
Unprompted review
Reply from Audio T
Hi Stephen, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cheltenham store. We'll be sure to pass on your thanks to Jon, Farid & Andy. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Friendly service and good advice
Friendly service and good advice. Bought a Dynavector 10x ii cartridge on advice from Audio T staff who all rated it highly. They were right. Great sound. Happy customer.
3 October 2026
Reply from Audio T
Hi Pedro, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Manchester store. We'll be sure to pass on your thanks to Dave, Munir & Thomas. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
All the boys in Swansea store
All the boys in Swansea store, knowledgable, friendly and really helpful.
Went above and beyond with their customer service I cant praise them enough.
I will certainly use them again and have been recommending them to anyone who will listen!
10 October 2026
Reply from Audio T
Hi Paul, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Audio T Cardiff give great advice as…
Audio T Cardiff give great advice as the staff are real Audio enthusiasts too. Great service as usual. I recommend them.
18 September 2026
Reply from Audio T
Hi Paul, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cardiff store. We'll be sure to pass on your thanks to Nick, Kerrin & Matt. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Really good personal service
Really good personal service, with good advice and when product faulty Wayne at rhe Southampton store went over and above to rectify the situation. Well done I'll be back when I need to upgrade .
10 October 2026
Reply from Audio T
Hi Richard, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Southampton store. We'll be sure to pass on your thanks to Wayne, Nick & Alan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Great shop with excellent staff
Great shop with excellent staff. Good advice. Efficient. Helpful.
9 October 2026
Reply from Audio T
Hi Russell, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Great shop, excellent shopping experience
Jake and the team at Audio T are extremely knowledgable and offer great customer service. 100% recommend for decent, honest advice no pushy sales techniques.
9 October 2026
Reply from Audio T
Hi Will, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Brighton store. We'll be sure to pass on your thanks to Jake, Louis, James & Kevin. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Fabulous service from the great team at…
Fabulous service from the great team at Audio T Reading. Helpful no nonsense advice in a friendly atmosphere with zero pressure to buy. Installation and after sales service is first class too.
9 October 2026
Reply from Audio T
Hi Paul, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Excellent service from Dan at Audio T…
Excellent service from Dan at Audio T Reading. Listened carefully to my requirements and came up with a superb package. Even put up with my love of heavy metal for a useful listening session. Good facilities although a bit off the beaten path.
11 September 2026
Reply from Audio T
Hi Jeremy, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Excellent Customer Service
Excellent customer service, they managed to find the CD player i wanted despite it being out of stock at the time. I'm also very happy with my purchase. All in all a pleasant, friendly experience.
24 September 2026
Reply from Audio T
Hi Peter, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Southampton store. We'll be sure to pass on your thanks to Wayne, Nick & Alan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Reply from Audio T
Hi Roger, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Audio T Cheltenham are excellent
Jon, Andy and Farid at Audio T in Cheltenham have been so helpful as I've upgraded my hifi system over the past couple of years. Their extensive experience in the trade and knowledge of which products will produce the best sound quality in different home environments is so valuable. I've been able to test various components and they have installed them for me. Excellent service. I recommend them strongly.
30 September 2026
Reply from Audio T
Hi Iain, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cheltenham store. We'll be sure to pass on your thanks to Jon, Farid & Andy. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Bought unit on advice of the…
Bought unit on advice of the Southampton team to compliment recent purchase
7 October 2026
Reply from Audio T
Hi Hugh, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Southampton store. We'll be sure to pass on your thanks to Wayne, Nick & Alan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Great Experience
Great Experience
I was able to try the hardware both instore and at home which made the purchase “hassle” free. Ordered the kit that turned up the following week and im loving it
6 October 2026
Reply from Audio T
Hi Kevin, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Good advice
I received useful advice which resulted in spending less than I initially planned.
I bought a REL Tzero subwoofer which is compact, neat and does exactly what I need in my listening space.
Delivery was prompt and they called to say it had arrived. They even offered help to install it (which I declined) but many might find this service useful
22 September 2026
Reply from Audio T
Hi Michael, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Reply from Audio T
Hi Pete, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cheltenham store. We'll be sure to pass on your thanks to Jon, Farid & Andy. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Been going to the shop in Swansea for…
Been going to the shop in Swansea for decades. Friendly chaps and know their onions.
Always helpful and ready for a chat :)
26 September 2026
Reply from Audio T
Hi Paul, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Excellent service from Audio T
Excellent service from Audio T. Jon Abson set up and demo'd all the components for my hifi requests. Timely arrival of all the ordered units and lots of useful advise on set up etc. I will highly recommend this shop to my friends and family. Great service. Cliff Swindon.
24 September 2026
Reply from Audio T
Hi Cliff, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swindon store. We'll be sure to pass on your thanks to Andy & Jon. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
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