Askadoctor Reviews 4,319

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,083 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and kind approach, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the personalized and understanding approach they received. The service provided is often described as excellent, with consumers appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, often mentioning how quickly they were connected with a professional and received valuable advice.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff's professionalism,... See more

Customer service

Consumers find customer service to be positive, highlighting the professionalism and communication of the... See more

Service

Reviewers mention positive feedback about service. Customers appreciate the knowledgeable doctors who explain... See more

Response time

Customers had positive experiences with response times. Many reviewers appreciated the speedy and timely... See more

User experience

People report positive experiences with user experience. Customers found the app easy to use, with quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr.Scott calmly and thoughtfully crafted and guided us through a treatment plan for our dog who had consumed medication. He understood that we had no access to urgent and emergent veterinary care and... See more

Rated 5 out of 5 stars

A Q&A format and with a specialist or any practitioner in any field of service can leave feelings of detachment. But this was a great experience that almost equaled a face to face format. All my quest... See more

Rated 5 out of 5 stars

The doctor walked through my symptoms with me, which showed that she fully reviewed the information. She explained her analysis and how she arrived at that conclusion. She also provided a treatment an... See more

Rated 5 out of 5 stars

A huge help at a difficult time. This process was quick thorough and very informative. The initial evaluation over the chat was very efficient, friendly while remaining focused on my experience. The... See more


Company details

  1. Information Service
  2. General Practitioner
  3. Internist
  4. Mental Health Service

Written by the company

Searching the internet for Answers to Questions frustrating you? Looking for an Expert to Answer you online ASAP? Ask a question, name your price & Doctors & other Online Advice Experts answer you in hours. askadoctor.help - Quality answers from live people. If you have questions or concerns about your account, please contact us at the email address below or call us toll-free if there is anything we can help you with.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

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Rated 5 out of 5 stars

Good advice

Received a phone call in just a short amount of time spoke with a urologist who said I should go into urgent care so they can do some testing. I followed his advice and I’m glad I did.

30 April 2026
Rated 5 out of 5 stars

Long term resource

Beyond the professional recommendations, I gained a long-term resource with the doctor for the ongoing restoration of my neuropathy. Very grateful.

30 April 2026
Rated 1 out of 5 stars

I've had Kaiser since I was 18

I've had Kaiser since I was 18
I'm 73 now
All I'm asking for is a doctor's permission to take 1 melatonin. I suffer from Insomnia. At 8:00, I took 1 Ramelton. That's it. I want to sleep
Help pleas!! You have to ok it with a nurse

29 April 2026
Unprompted review
Askadoctor logo

Reply from Askadoctor

Hello Lovella,

We're here to help. Please provide the additional details we requested so we can locate your account and assist you.

If you need further help, please let us know.

Regards,
Aiah, JustAnswer Customer Care
AiahIM@justanswer.com or 1-800-805-5962

Rated 5 out of 5 stars

I was in great pain from extreme…

I was in great pain from extreme crampon and stigimh for n my legs.
My neighbors bought me some Gatorade plus a gallon of milk. That was so kind of my neighbors.
I was in so much pain. The online doctors told me what to do .
Since I was really low on funds, the
Female doctors had me put a dash of salt and a Tsp of sugar in the glass and stir. I don’t use sugar but the sugar substitute called SWERVE. It started to work immediately. I slept through the night.
Ruth Allen

29 April 2026
Rated 5 out of 5 stars

Perfect first time experience!

Thank you! I was connected with Dr Diana and she was able to advise me on a minor health issue through her thorough inquiries, saving me an unecessary visit with my GP. With her knowledge, clear explanations and warm attitude, she’s a doctor I’d love to consult with again.

29 April 2026
Rated 5 out of 5 stars

I realized I was probably on the verge of an anxiety attack and he managed it professionally and compassionately

As I said in the recording, I found myself in a situation late on a Monday and no one else was open. I did a search and found this. The Dr. took my concerns seriously, had an answer and was reassuring and calming. After the fact, I realized I was probably on the verge of an anxiety attack and he managed it professionally and compassionately. I'm so happy I came across this option.

27 April 2026
Rated 5 out of 5 stars

Extremely Knowledgeable!

The Mechanic was extremely knowledgeable, took the time to look up more detailed information so that I could better understand and provided top notch service!

25 April 2026
Rated 5 out of 5 stars

Fantastic service!

All my questions were answered and the dr came up with a good plan to heal my husbands recurring corneal abrasion. speedy too. Very happy 😊

24 April 2026

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