Askadoctor Reviews 4,319

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,079 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and professional yet compassionate approach. Many people highlight the exceptional customer service, noting that interactions are pleasant and efficient. The service provided is often described as excellent, with consumers appreciating the quick response times and the smooth user experience. Reviewers are particularly impressed with how easily they can connect with a resource and receive timely, clear advice.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the staff for being friendly, thorough,... See more

Customer service

Clients share positive opinions on customer service. Many customers felt heard and understood, with their... See more

Service

People report positive experiences with the service. Customers found it very convenient and a huge help,... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick response... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the ease of use, with the app... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A huge help at a difficult time. This process was quick thorough and very informative. The initial evaluation over the chat was very efficient, friendly while remaining focused on my experience. The... See more

Rated 5 out of 5 stars

Thank you! I was connected with Dr Diana and she was able to advise me on a minor health issue through her thorough inquiries, saving me an unecessary visit with my GP. With her knowledge, clear expla... See more

Rated 5 out of 5 stars

As I said in the recording, I found myself in a situation late on a Monday and no one else was open. I did a search and found this. The Dr. took my concerns seriously, had an answer and was reassuri... See more

Rated 5 out of 5 stars

Dr. Li went over the information I had provided and confirmed the information. Based on my symptoms she had recommendations to help me deal with my elevated blood sugars pending my receiving the me... See more


Company details

  1. Information Service
  2. General Practitioner
  3. Internist
  4. Mental Health Service

Written by the company

Searching the internet for Answers to Questions frustrating you? Looking for an Expert to Answer you online ASAP? Ask a question, name your price & Doctors & other Online Advice Experts answer you in hours. askadoctor.help - Quality answers from live people. If you have questions or concerns about your account, please contact us at the email address below or call us toll-free if there is anything we can help you with.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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Asks customers to review

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Rated 5 out of 5 stars

suportive and never once demeaned me…

suportive and never once demeaned me for my bad habit of smoking-which I personnaly have experienced by other doctors who just can't seem to understand how hard it has been for me to quit, His support was outstanding and I really appreciated his advice, and in his honor I am even going to try even harder to quit. Thank You

20 May 2026
Rated 5 out of 5 stars

The doctor was knowledgeable and…

The doctor was knowledgeable and assessed my condition in terms that I understood. Dr. Li also advised me about what to do (ice pack application) and what to look for if the condition worsens. I was put at ease with her kindness and knowledge. Thanks to Dr. Li.

19 May 2026
Rated 5 out of 5 stars

The doctor walked through my symptoms…

The doctor walked through my symptoms with me, which showed that she fully reviewed the information. She explained her analysis and how she arrived at that conclusion. She also provided a treatment and fully explained what to take, when to take it, when, and how often. What she prescribed has worked perfectly

19 May 2026
Rated 4 out of 5 stars

For some reason

For some reason, the phone call did not go through as expected, but was able to do live chat which was successful. The response time was great! I was able to obtain a much needed prescription in a very timely manner. Thank you

19 May 2026
Rated 5 out of 5 stars

A Q&A Session With a Physician About Thyroid Nodules.

A Q&A format and with a specialist or any practitioner in any field of service can leave feelings of detachment. But this was a great experience that almost equaled a face to face format. All my questions were answered and the Physician asked questions that gave me directions to provide the answers that led to good follow-up to proceed with.

17 May 2026
Rated 5 out of 5 stars

I liked having Pearl as the Assistant…

I liked having Pearl as the Assistant and enjoyed the doctor's responses. He said I should see a local gastroenterologist, but I don't know how or when that will happen.
When I signed on it told me it would cost $1.00. Then when I filled out all of my info including my credit card, the monthly cost was $46. Then when I went back to check it, the monthly cost went up to $55/month. Is this what I have to pay to talk to people on line? If so, I do not agree with this CenterWell process and monthly cost for treating patients.

17 May 2026
Rated 5 out of 5 stars

Very Helpful

I was asking about some thing I have never dealt with before, and the doctor was very helpful and explaining the possibilities of what it could be and what I should do about it. He answered all my questions. I would recommend them to anyone who has a health question and needs to know what to do about it

17 May 2026

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