Ascend Viral completely exceeded my expectations. In an era where everyone promises growth hacks and shortcuts for social media, most tools end up being fluff — but not this one. If you're serious abo... See more
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About Ascend Viral
Written by the company
If you have had a poor experience with Ascend Viral, please contact us at support@ascendviral.com so we can make things right. We want all our customers to be happy, and we'll do anything it takes to make you satisified with our service.
WE CARE ABOUT OUR CUSTOMERS!
Sending us an email will create an investigation on your subscription. Our management team will be able to create a solution for you as soon as possible. We'll investigate your personal growth assistant, their actions, their messages, and more. We want to make sure all our assistants are held up to our high standards.
Your personal growth assistant is human, after all. Humans make mistakes; however, we do our best to always fix those mistakes. Contact our management team if you believe a mistake has been made.
Ascend Viral's Instagram growth service is the leading ethical growth provider. We are built for businesses and individuals that struggle to gain traction on Instagram. We're not built for everyone.
Contact us to see if we're right for you.
Contact info
30 N Gould St #33039, 82801, Sheridan, United States
- 3852668404
- support@ascendviral.com
- ascendviral.com
No history of asking for reviews
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Replied to 100% of negative reviews
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its slow
its slow. like maybe 15 followers a day. but theyre real so whatever i guess
After 2 months I'm impressed
After 2 months I'm impressed. I'm getting people dm and comment on my page for things I've done ages ago. It's growing really fast and I'm almost +1000 on my Yoga page. Interestingly my Music page isn't growing as fast, I think it's obviously more competitive. Hoping to have 10k by June/July
Love their customer service
I only used them for 3 months for basic help and growth, but their customer service was really excellent and very helpful. I would subscribe again in the future when I need a boost.
Not an accurate service. Not Recommended
Not an accurate service. They claim they will increase your follower count organically based on information you give them about your brand/profile, but in reality they have a team of people just following random accounts of profiles all day and just hope they will follow you back. You end up following a bunch of accounts and get nothing in return.

Reply from Ascend Viral
works phenomenally
I've always been sceptical to followers services but Ascend Viral really works — and with real interactive humans. Totally recommend their service all day!!
100% a scam
100% a scam! Do not listen to these positive reviews. All they do is follow 1000’s of random accounts and never unfollow them. If you email them and ask them to start to unfollow they can’t even help you correctly and tell you they have already started the process when in reality your following list keeps climbing and your actual follow account stays stagnant. It’s not worth the money at all, now I have to manually go through 5000 accounts myself to unfollow them all. It’s not worth it.

Reply from Ascend Viral
Ascend Viral Actually Works!! Great Customer Support Too!!
Ascend Viral is a high quality real service that actually works! We've tried many services to grow our brand and all of them are scams and fake followers. Ascend grows your account with real "engaged followers" that are actively engaging with your content. But you also have to put in the work and make good content and interact and engage with your current audience and followers and do your part. It's not a magic bullet that works without you putting in work. And also it does take time but if you stick with it overtime the results do show. They also have amazing customer support and will respond quickly to any questions and concerns you have. We are very happy with the support and service so far!
Strong marketing company that delivered for me
I had a good experience working with this company. I feel like they delivered on their promises and delivered results. I’d recommend them to anyone looking to improve their online presence.
Excellent instagram growth so far👍
Excellent instagram growth so far👍. Thank you!!
No fake followers & no automation
No fake followers & no automation. They’re one of the few companies (perhaps the only company!) that are providing actual genuine Instagram growth. My engagement has increased a bit too.
Gained just over 400 followers my first…
Gained just over 400 followers my first month. Thank you
Solid Organic Growth
I’ve trusted this agency with several of my business pages, and they’ve done an excellent job growing them organically. The results have been consistent, and for the level of value they provide, the pricing feels completely fair.
I don’t have any complaints about the…
I don’t have any complaints about the service so far. It’s been a really smooth experience and everything has worked as expected. If the pricing were a bit lower, I’d probably move all of my other accounts over because I trust their work and know they’d manage them well. The team is dependable and professional, which makes the whole process easy and stress-free for me.
Overall, I’m satisfied and comfortable recommending them. It’s a reliable service, and I’m genuinely glad I signed up.
It's been worth it so far
It's been worth it so far. The growth isn't instant but it's consistent. I appreciate that they actually answer messages and seem to care about results.
I started using this service on 9/9/25
I started using this service on 9/9/25. I'm asking for a cancellation for 10/6/25. I'm not interested in a complimentary month because this business does not seem to actually functional. What good is a complimentary month of nothing?
This site promises a 5 day free trial period, however most of this time is spent "warming up" your account and onboarding you. Free trial seems pretty meaningless if there's going to be little if any productive work performed.
There's a money-back guarantee if you don't receive at least 1 follower for every dollar spent. I've grown about 50ish followers in 28 days at $199/month. The site explains there is a "warm up" and "targetting" phase going on. However, it does not appear they've actually been delivering the 3000 follows per month they've promised. The up to 50% response rate seems highly unlikely as well.
Every time I log in, I get some message about their "growth assistants" being at max capacity or taking "personal days". I've been getting these messages since day one. It does not look like they are laboring away to better refine and target my audience. Just looks like they are severely understaffed and still onboarding paying customers in spite of that.
CEO has a nice YouTube presence where he explains how pretty much all other growth service are scams that just use bots. Ascend Viral apparently does use actual human beings, but don't deliver the work as promised.
My growth assistant did give me a review of my account. She pointed out that I had duplicate info on my page that could be better used to call attention the link I wished to promote. She also pointed to a competitor I could draw inspiration from. But that's it. Very basic advice.
My account was mysteriously suspended a few days ago for "spammy" behavior. I'm not 100% certain AV was to blame. However, after messaging them about the problem I received no response for days. I managed to win my appeal and told AV about it. Finally get a message back. They don't appear to be responding or actually give a shit about your account.
What are these people doing that can't be done better just by purchasing boosts from instagram?
$199 is a lot for the very little service they provide. If they actually delivered on the work, and got actual 200+ quality followers a month, that'd be worth it. But they just don't deliver.
update 10/7 : My account was reviewed by instagram and deemed to NOT violate instagram's community standards or terms of service.
There are many thousands of digital creators like me publishing AI content on instagram few of who have been suspended or restricted for being spammy. There were no restrictions listed on my account prior to using AV.
There are countless digital models on instagram many of who have large numbers of followers gained through organic means.
Perhaps you can contact Lily Hayes at 1.4 M followers on IG
lilyhayes2001
Or Lily Brown at 1.5 M followers on IG
liilybrown
for advice on growing these sorts of accounts. Again, there are many thousands of these sorts of accounts operating succesfully. Many VERY successfully.

Reply from Ascend Viral
Quality IG growth
I've had a really good experience with Ascend, after using a service that claimed to use AI to get real followers that were only bots. The service is pure follow/unfollow, but it works and I've grown steadily with quality followers. I actually appreciate the slow growth, it doesn't look suspicious or inflated. You also get your own personal growth rep who is very responsive and communicative. I appreciate a quality IG growth service with all the scams out there.
Ascend Viral completely exceeded my expectations
Ascend Viral completely exceeded my expectations. In an era where everyone promises growth hacks and shortcuts for social media, most tools end up being fluff — but not this one. If you're serious about building your presence on Instagram (or even managing accounts for clients), Ascend Viral is hands down one of the best investments you can make.
Great team with real people & results
The Ascend Viral team has gone above and beyond to make sure that I get the growth that my account deserves. Thank you very much, I had a great experience, the team is super nice and helpful. Already gained 500 follower and still growing ☺️

Reply from Ascend Viral
We signed up for Ascend Viral in…
We signed up for Ascend Viral in February of 2025, and we have been nothing short of impressed since day 1. The communication has been warm and welcoming, and we’ve seen a steady amount of followers everyday rolling into our company’s Instagram account .
What really stood out to us was the professionalism of our growth assistant. He has been understanding and helpful throughout the entire process. He’s been able to answer all of our (probably annoying 😉) questions so far, and we’ve seen a steady increase in our business traffic through instagram thanks to him.

Reply from Ascend Viral
It’s very expensive and slow… No free…
It’s very expensive and slow… No free results. The trial period nothing happens it’s counterproductive. Then they tried to bill me but I had to block the transaction.
Then they offered me a free month if I paid then they would refund… They mention it’s a slow process and to pay for at least 3 months… They do communicate well.
If your willing to invest a lot of money to get some followers try it but there is certainly no hack to it.

Reply from Ascend Viral
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