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See what reviewers are saying

Rated 3 out of 5 stars

Booked taxi on line for Leeds airport. They were very prompt at communicating before I booked. Arrived at 2am. No communication from them. We saw several Arrow taxis outside but we had to queue at the... See more

Rated 5 out of 5 stars

Friendly guys, right on time, polite and one good thing no swearing (generally common nowadays when 2 people around - no respect eventhough elders and children around) at all and good manners. Zach a... See more

Rated 1 out of 5 stars

Zero customer service. They failed to deliver my washing machine 29/6. Their response via WhatsApp & email has been appalling. At no point have they apologised to me. It's taken several days for them... See more

Rated 1 out of 5 stars

Come a close second to Evri for awful customer service. Am at a loss as to how these companies survive . Arrow XL have failed to deliver my order , have given no indication of when it will be delive... See more

2.7

Poor

TrustScore 2.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Great delivery

Terry and Reiley called prior to delivery and were very polite and helpful putting my delivery where I requested.

6 January 2023
Unprompted review
Rated 5 out of 5 stars

Darren and Roy delivered my sofa and…

Darren and Roy delivered my sofa and considering the awful weather and snow they were very upbeat very helpful couldn’t do enough to help they are credit to your company wish all delivery drivers were like this
Thank you Darren and roy

14 December 2022
Unprompted review
Rated 5 out of 5 stars

Barrington was a lovely guy

Barrington was a lovely guy, very helpful and put in the extra work to give us a great customer experience during the delivery.

14 December 2022
Unprompted review
Rated 5 out of 5 stars

Crew: Terry and Reiley

Crew: Terry and Reiley. Excellent service! Called the day before delivery to ensure all details where correct and to a confirm a 2 hour window, on the morning of delivery (in the rain) they where very polite and carried item up the stairs and to the door. Would differnalty use again.

3 December 2022
Unprompted review

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